Media Program Director directs and coordinates activities of broadcast and programming personnel. Responsible for scheduling programs and event coverage, coordinating with other departments, working with directors and production staff, and assessing length and content of broadcasts. Being a Media Program Director requires a bachelor's degree. Typically reports to top management. The Media Program Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Media Program Director typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
JOB SUMMARY
The Account Manager is a part of the Global Account Management team and is accountable for client satisfaction and all aspects of the total client relationship and experience with Mood as well as executing upon the company’s strategies and initiatives. The Account Manager will have a vertical focused portfolio of franchise brands. He/she will focus on revenue retention and growth through developing and deepening relationships, developing and conveying value, and ensuring client satisfaction through Mood strategies as well as day-to-day engagement through our corporate relationships. The role requires vertical trend analysis, strategy development, critical fast-paced thinking, exceptional organization and communication skills with the ability to build/lead and manage internal and external relationships. Approximately (25%) of your time will be devoted to developing and executing client satisfaction tactics and strategies. Approximately (75%) of the time will be devoted to managing client relationships, cross sell / up sell Mood programs, program performance activities and marketing strategy and execution.
CORE RESPONSIBILITIES
KNOWLEDGE, SKILLS AND ABILITIES
IDEAL CHARACTERISTICS
ACCOUNT MANAGER GOALS
Customer Satisfaction
Account Revenue Growth
Cross-Sell
E&L Sales Growth
Account Retention
Opportunity Management
AREAS OF MEASUREMENT
California Disclaimer:
We process personal information (“PI”) of California job applicants in the human resources (“HR”) context. Mood Media may collect your PI directly from you, such as when you apply for a position or become employed or engaged by us (e.g., identification/identity data, contact details, educational and employment data), over the phone or through paper documents such as applications for employment and consents to perform employment screening, in our notes or records we create about you, from others through interactions in the course of employment or engagement, from third parties (e.g., references and recruiters), or from public sources of data. This notice is designed to meet obligations under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the “CCPA”).