We are Prospera, a Valmont company, and we’re developing a technology solution to humanity’s most fundamental challenge: how to feed the world, and we are looking for an experience Billing Specialist!
This position is responsible for invoicing for Prospera division subscription and hardware billable activity.
The Billing Specialist will report to the Operations Director, and will work as part of the billing operations team to support the needs of both external customers and the internal business activities. This role acts as the system specialist (subject matter expert) to support the existing billing processes, as well as work as part of a cross-functional development group as new billing processes are added to the system.
Requirements:
- Associates Degree with 3 years relevant experience OR 5 years of relevant experience
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1-3 years in financial services or billing/accounting project management
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Proven experience as a billing specialist
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Experience using SaaS platforms or software tools in a customer-facing role
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Data-driven decision maker; results-focused, self-motivated & proactive personality
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Ability to problem-solve, dive into details, and identify opportunities for improvement
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Ability to analyze & connect business process needs with technical system requirements
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Experience working with global-distributed stakeholders and development teams
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Must have excellent written and verbal communication skills.
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High level of initiative and self-motivation
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Ability to work independently or as part of a team
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Knowledge of Agile Methodology and the ability to put it into practice
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Proven ability to work with all Microsoft Office Suite applications
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The ability for traveling (5%) may be required including overnight stays to sites within the U.S. and possible international travel
Nice to have:
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Manufacturing industry knowledge
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Accounting system experience or knowledge of SaaS Billing platforms
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Certified Professional Billing Analyst or Certified Management Accountant certification
Responsibilities:
- Help manage and continuously improve subscription billings, payments, and collection operations
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Develop and document controls and procedures surrounding the quote to cash process and assessment of the best billing system
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Build, maintain, and produce reports as necessary to support business objectives
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Conduct analysis and audits of billing/invoicing data to determine accuracy and identify gaps
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Reconcile invoices with balance sheet reports and resolve any discrepancies
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Work collaboratively and build strong relationships across the organization with Sales, Sales Operations, Customer Experience, Accounting, Tech Support, and Product teams
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Act as team lead (coordinator) working with Agile principles, accounting & software development teams
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Develop a thorough understanding of billing/invoicing software system and processes, answer questions & problem solve for improvement
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Process customer payments, invoice adjustments/corrections, annual billing & settlement with proper procedures and timing
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Prepare training materials and conduct training sessions for business users
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Understand SApricing rules and related sales tax implications
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Participate as a team member to support critical success factors of the division, including the continuous quality improvement of product, processes and services
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Assist the shared services team generating and posting international commercial invoices