Medical Billing Supervisor jobs in Biloxi, MS

GENERAL PURPOSE

Performs routine clerical and complex administrative duties, data processing, and cash handling work in the billing of utility services.

SUPERVISION EXERCISED

Exercises supervision of Billing Clerk.

SUPERVISION RECEIVED

Works under the general supervision of the City Clerk.

ESSENTIAL DUTIES AND RESPONSIBLITIES

· Enters all information to complete billing process and computes amounts due.

· Determines work procedures, prepares work schedules, and expedites workflow.

· Oversee balanced cash drawers including the receipt of payments and disbursement of change.

· Posts transactions to accounting records such as Excel, General Ledger, and billing software.

· Processes work orders for utility disconnections, reconnections, new connections, ACH information, pool and leak adjustments as well as new water and sewer tap fees.

· Assist Water Technician with managing and solving problems such as meter irregularities, damaged equipment, and impediments to meter access.

· Verify meter readings in cases where consumption appears to be abnormal, and record possible reason for fluctuations

· Prepare and transfer monthly meter reading files to billing software; conduct monthly download of billing file to meter reading software.

· Knowledge and compliance of city ordinances relating to utility services.

· Receives telephone calls and citizen visits concerning utility billings or services; handles questions and matters of a more technical nature; responds to citizen complaints.

· Prepares and gathers reports for other agencies including auditor, MS Dept. of Health.

· Pursues collection of delinquent utility accounts, including preparation and mailing of final notices, shut-off and turn-on orders, establishing and monitoring payment schedules, customer follow-up account research, preparing adjustments and bad debts, appearing in court to testify on behalf of City, when appropriate.

· Provides excellent customer service.

PERIPHERAL DUTIES

Serves as a member of various employee committees.

DESIRED MINIMUM QUALIFICATIONS

Education and Experience:

· REQUIRED: Graduation from a high school or GED equivalent.

· REQUIRED: Minimum 2 years of related experience that includes customer service and cash handling duties.

· PREFERRED: Equivalent experience in Tyler Utility Billing and Aclara Meter Reading software or other municipal service.

Necessary Knowledge, Skills, and Abilities:

· Working knowledge of computers and electronic data processing; working knowledge modern office practices and procedures.

· Skill in operating listed tools and equipment.

· Ability to perform arithmetic computations accurately and quickly; ability to communicate effectively verbally and in writing; ability to establish successful working relationships; ability to work under pressure and/or frequent interruptions; ability to work with angry and difficult customers.

SPECIAL REQUIREMENTS

Ability to be bonded is a requirement, due to handling of money.

TOOLS AND EQUIPMENT USED

Personal computer, central billing system terminal, central financial computer, 10-key calculator, phone, fax and copy machines

PHYSICAL DEMANDS

The physical demands described here are representative of those an employee encounters in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; speak and hear; to use close vision and ability to adjust focus accordingly; to use hands and fingers to handle or operate objects or tools including but not limited to telephone, computer keyboard, computer mouse; and to reach with hands and arms. The employee is occasionally required to walk; to stand; to lift and/or move up to 25 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate to quiet.

SELECTION GUIDELINES

§ Submission of complete Employment Application.

§ Rating of education and experience.

§ Oral interview; reference & background checks.

§ Job related test may be required.

OTHER

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employees and is subject to change by the employer as the need of the employer and requirements of the job change.

Job Type: Full-time

Pay: $17.87 - $24.03 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift

Experience:

• Customer service: 2 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Ocean Springs, MS: Relocate before starting work (Required)

Work Location: In person