Medical Policy Manager jobs in Raleigh, NC

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Join our Center for Nursing Excellence team as we seek a dynamic and motivated Policy Manager!

In this role, you will oversee the organization's electronic policy system, guide end-users through the policy process and ensure compliance with internal and external regulatory standards. You will also play a key role in fostering a culture of evidence-based practice. Strong communication abilities, interpersonal skills, attention to detail and expertise with collaborating effectively with various stakeholders are essential for success in this role.

Responsibilities:

1.Policy Management – Oversees the organization’s electronic policy system, providing support to users throughout the policy process including development, regular review and interim assessments of policies, procedures, guidelines and related documents.

2.Technologies – Manages the organization’s electronic policy management system, liaison with vendors as necessary. Implements backup measures to mitigate technology failures.

3.Accreditation Compliance - Ensures that policies, procedures and associated documents meet or exceed internal and external regulatory standards. Responds to requests from accreditation bodies as it relates to policies, procedures, guidelines, standing orders and other documents.

4.Legal Collaboration – Works collaboratively with hospital attorneys and risk management to address and respond to legal requests pertaining to policies, procedures, guidelines and documents.

5.Evidence-Based Practice – Works collaboratively to ensure policies, procedures and guidelines reflect evidence-based standards of care.

6.Customer Satisfaction - Fosters high levels of customer satisfaction among both internal and external stakeholders by promptly addressing inquiries and serving as a resource for complex service and administrative matters. Interprets and communicates policies and procedures effectively based on organizational knowledge.

7.Educational Programs -Independently assesses needs, designs, develops, implements and evaluates educational programs for hospital employees with a focus on policy, procedure, guideline, standing orders and scope of service.

8.Planning -Develops strategic plan, goals, associated metrics and annual evaluation for the program.

9.Quality Improvement - Leads improvement efforts to maintain the quality of the policy, procedure, guideline and document process. Engages with interprofessional stakeholders to lead change.

10.Professional Growth and Development – Demonstrates responsibility for own professional growth and development. Maintains current certification in clinical specialty, leadership or Nursing Professional Development.

Other Information

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Center of Nursing Excellence

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $34.65 - $49.81 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.