Medical Records Director directs medical record-keeping operations and healthcare information management to ensure secure, accurate, and reliable patient information management that complies with data and privacy regulations. Develops policies and procedures and conducts continuous improvement activities to ensure effective and compliant record management. Being a Medical Records Director implements digital technologies and tools to gain efficiencies, facilitate record retrieval, and ensure secure storage. Provides training for medical records staff and information resources to end-users. Additionally, Medical Records Director coordinates with clinical and technical professionals to maintain robust records management systems and manage data for analysis and reporting. Typically requires a bachelor's degree in healthcare administration, a related field, or equivalent. May require Registered Health Information Administrator (RHIA) certification. Typically reports to a director. The Medical Records Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Medical Records Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
UNM Medical Group, Inc. is currently seeking an Ambulatory Patient Service Coordinator for the UNM Cancer Center to work in one of the functional areas within the Patient Services Department. The functional areas are; New Patient Referral Processing, Insurance Verification, Patient Check-In and Registration, Scheduling, Medical Records, Radiation Oncology Frontline and PBX Operators. The position will provide direct services to patients either by phone or in person by processing new patient referrals, verifying insurance coverage and benefits, frontline registrar for Medical or Radiation Oncology, appointment scheduling, medical records or as a PBX Operator. In addition the position serves as a liaison as needed with physicians, other providers and insurance companies.
Medical Records:
This position is responsible for managing patient and physicians requests for medical records, assist with obtaining outside materials for UH HIM for scanning into Cerner. This position acquires the facility notes to send out to the referring and partnering physicians and functions as a collaborator with other functional departments within Patient Services. This position is critical to the overall success of the department by meeting established job requirements and performance goals in a very demanding and high producing clinic environment all while addressing and meeting the needs of the patients and/or physicians.
Minimum $35,692 - Midpoint $44,616*
*Salary is determined based on years of total relevant experience.
*Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.
This position is critical to the overall success of the department by meeting established job requirements and performance goals in a very demanding and high producing clinic environment all while addressing and meetings the needs of the patients and/or physicians.
Summary
Under limited supervision, performs a wide variety of administrative support functions at assigned UNMMG Ambulatory Clinic including but not limited direct service to patients either by phone or in person by scheduling appointments, receptionist duties, verifying demographic and insurance information, obtaining referral and prior authorizations with insurance carriers. Assist with concerns and complaints and serving as a liaison as needed with physicians, other providers and insurance companies.
Minimum Job Requirements of a Patient Services Coordinator:
High school diploma or GED with at least 2 years of directly related experience acquired working in a medical environment. Completed degree(s) from an accredited institution that are above the minimum education requirements may be substituted for experience on a year for year basis. Verification of education and licensure (if applicable) will be required if selected for hire.
About UNM Medical Group, Inc Patient Services Coordinator at UNM Cancer Center:
UNM Medical Group (UNMMG) is currently seeking an Ambulatory Patient Service Coordinator for the UNM Cancer Center to work in one of the functional areas within the Patient Services Department. The functional areas are; New Patient Referral Processing, Insurance Verification, Patient Check-In and Registration, Scheduling, Medical Records, Radiation Oncology Frontline and PBX Operators. The position will provide direct services to patients either by phone or in person by processing new patient referrals, verifying insurance coverage and benefits, frontline registrar for Medical or Radiation Oncology, appointment scheduling, medical records or as a PBX Operator. In addition the position serves as a liaison as needed with physicians, other providers and insurance companies.
This position will be located at the University of New Mexico Comprehensive Cancer Center (UNMCCC). The UNM Comprehensive Cancer Center (UNMCCC) is a statewide provider of cancer care and is influential in the cancer field throughout New Mexico and the nation. It is the only academic healthcare facility dedicated to both cancer research and patient care and is also the only Cancer Center in New Mexico designated by the National Cancer Institute (NCI), and one of just sixty-six (66) premier NCI-designated centers nationwide.
Duties and Responsibilities of a Patient Services Coordinator:
About UNM Medical Group, Inc.
UNM Medical Group, Inc. (UNMMG) is the practice plan organization for physicians and other medical providers associated with the UNM Health Sciences Center. UNMMG is a New Mexico non-profit corporation and is an equal opportunity employer. UNMMG strives to mitigate health disparities brought about by technology; we aim to reach underrepresented populations, making healthcare more equitable and accessible for all of the people in New Mexico; we have a demonstrated commitment to diversity, equity, inclusion, and student success as well as working with broadly diverse communities.
Diversity, Equity and Inclusion Commitment:
We will strive as an institution and as individuals to recognize, cultivate and promote all forms of diversity and to foster health and well-being throughout New Mexico by weaving cultural humility and respect for all people.
Benefits:
UNMMG offers a competitive salary and an attractive benefit package which includes medical, dental, vision, and life insurance as well as tuition reimbursement, generous paid time off plan and 403b retirement for benefits eligible employees.
Apply to our Patient Services Coordinator opportunity with UNM Medical Group, Inc. and a recruiter will contact you shortly!
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