Medical Records Transcription Supervisor supervises daily activities of the medical transcription department to optimize productivity. Assigns, schedules and oversees the work of the transcription area of the department. Being a Medical Records Transcription Supervisor ensures that physician's dictations are completed correctly and promptly. May perform transcriptions as needed. Additionally, Medical Records Transcription Supervisor may require an associate degree or its equivalent. Typically reports to a manager or head of a unit/department. May require Certified Medical Transcriptionist (CMT). The Medical Records Transcription Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Medical Records Transcription Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
I. Identifying Data
Position/Title: Medical Records
Pay Status: Hourly
Immediate Supervisor: Director of IT
Location: Nashua, NH
II. General Purpose and Objective
Maintenance of medical records and report requests for all attorney’s, insurance companies, ancillary providers and patients. Maintain confidentiality in all aspects of this position. Works as backup for reception, switchboard and appointment scheduler as needed.
III. Major Duties and Responsibilities
1) Ensure that all patient records remain confidential and do not get released without the proper authorizations.
2) Responsible for all record requests including billing for any applicable charges and all necessary paperwork to be filed in patient charts.
3) Responsible for the researching, copying and mailing of medical records to appropriate source.
4) Be sure that all requests are documented with date sent & initials of person sending information.
5) Responsible for pulling chart and putting it on appropriate MD’s desk, once prepayment of Narrative has been received.
6) Responsible for the copying and mailing of all outgoing letters.
7) Responsible for putting all printed dictation into the “awaiting dictation” charts.
8) Handles all incoming calls from third parties, including wc case managers regarding patient information.
9) Obtains information from patient records as needed by the Billing Dept.
10) Works as backup check-in/check-out person as needed.
11) Assists coordinators with answering telephones and schedules appointments as needed.
12) Assists in file room as necessary.
13) Office duties as needed.
IV. Physical Requirements of Position / Special Conditions of Job
Persistence with physicians to get narratives and other requests done in a timely manner once payment is received. Must be courteous at all times to attorney, insurance companies, physicians and other staff members.
V. Qualifications
High School Diploma
Previous Medical Experience
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Schedule:
Work Location: In person
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