Medical Secretary - Home Care jobs in Bangor, ME

Northern Light Mayo Hospital

Department: Physical Therapy

Position is located: Mayo Hospital

Work Type: Full Time

FTE: 1.000000:

Work Schedule: 8:00 AM to 4:30 PM

Summary:

Responsible for scheduling appointments, answering the telephone, greeting patients, and ensuring that the office is properly organized.

Responsibilities :

• Works as part of a team dedicated to providing a continuum of high-quality care and services.
• Assists therapists when needed to facility delivery of patient care.
• Demonstrated proficient use of computer-based documentation systems.
• Demonstrates proficiency in typing, word processing, and basic computer skills.
• Schedules patients, meetings and in-services for all rehab services staff
• Screens all individuals coming into the facility and exercises good judgement in granting entrance.
• Receives, sorts and distributes mail accurately and timely.
• All daily charges are manually reviewed with those entered into the computer-based documentation system.
• Records modalities and patient visits
• Assists director with statistical analyses for accounting.
• Discontinues patient charts as indicated by treating therapists and scans necessary documentation into the system as part of the patient's permanent medical record.
• Maintains daily patient stats for therapists and reports outcome to the department leader monthly.
• Tracks physician referrals and prepares monthly reports.
• Completes referral list for pre-registration, and contacts physicians' office for rehab referrals when needed.
• Completes pre-authorizations and authorizations as indicated per patient's individual insurance.
• Participates on committees, task forces and other hospital or department events.
• Enters daily charges by recording charge sheets provided by therapy staff into the computer-based documentation system.
• Corresponds with insurance companies to ensure patient coverage. This requires direct communication, faxing information and continually following-up on each patient.

Other Information:

Competencies and Skills

• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Education

• Required High School Diploma/General Educational Development (GED)

Working Conditions

• Potential exposure to abusive and/or aggressive people.
• Potential exposure to diseases or infections.
• Potential exposure to hazardous materials.
• Work with computers, typing, reading or writing.
• Prolonged periods of kneeling.
• Lifting, moving and loading 20 to 30 pounds.
• Prolonged periods of sitting.
• Prolonged periods of standing.
• Prolonged periods of walking.