Medical Staff Credentialing Director jobs in Raleigh, NC

Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.

Learn more about us: https://dhip.dukehealth.org/about-us

JOB LOCATION

DHIP Administrative Offices RTP - 4825 Creekstone Dr

JOB SUMMARY

The Administrative Director of Medical Staff Recruitment has the responsibility to ensure that the Physician and APP Recruitment teams are customer focused, and operationally efficient to support the projected growth plans across all of DHIP, C-DHIP, Duke Primary Care, and hospital based . This position will report directly to the Associate Vice President of Clinician Services and accountable for leading and managing manage the Medical Staff Recruitment Team consisting of recruiters and administrative staff. This role will assess and develop forward thinking staffing and sourcing approach consistent with organizational needs.  The leader in this position will collaborate with senior departmental leaders across DHIP and DUHS. This position has the responsibility to improve processes with a  change management mindest yielding positive outcomes. This position has the responsibility to provide direction, leadership, and change to the team.

JOB DUTIES AND RESPONSIBILITIES

• Provides management and leadership to the Medical Staff Recruitment team facilitating day-to day recruitment operations; providing direction and guidance to team leaders and managers proactive recruitment strategy that aligns with the goals of the health system.  
• In partnership with departmental leadership develop marketing strategies and oversee marketing plan for DHIP physician and APP recruitment. Develop pathway for ongoing creative and cost-effective sourcing strategies in hard-to-fill markets.
• Create a team structure that encompasses mentorship, clearly defined performance evaluations, and established a positive results driven approach across the team. Identify and provide the necessary training programs for staff development.
• Partner with department and DHIP leadership to define approved positions and establishing a recruitment strategy; formulate and report out monthly on recruitment metrics that align with this strategy.
• Identifies opportunities for improvement within the function in areas related to streamlining and sharing best practices, process improvement, technology, talent pipelines; will work with internal partners and external vendors to implement and apply new solutions and concepts.
• The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

JOB ELIGIBILITY REQUIREMENTS

• Work requires completion of Bachelor’s degree in healthcare or business management or a related discipline. Master's degree preferred.
• Work requires seven to ten years of physician recruitment experience with at least three years leadership experience.
• Must be customer-service oriented and have a demonstrated desire to exceed expectations.
• Understands the latest provider recruitment strategies, trends and practices.
• Experience working with recruiting techniques and employment policies and procedures, including EEO and OFCCP regulations.
• Excellent oral and written communication, planning, time management, and decision-making skills.
• Strong aptitude for analyzing data and identifying trends.
• Proficient in Microsoft Office applications, online job boards, and sourcing tools.
• Ability to deliver results with little supervision, and effectively manage multiple projects.

KNOWLEDGE, SKILLS AND ABILITIES 

• Demonstrated work experience in a fast-paced environment
• Strong computer skills including Microsoft Word, Excel, and PowerPoint is required. Expert document redline experience required. Familiarity with Contract Management software platforms is also desirable, but not required.
• Demonstrated business integrity and ability to ensure deadlines are met, including re-establishing priorities as necessary.
• Excellent organizational, written, and oral communication skills.

Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.

Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.

This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.