Member Certification Manager jobs in Jacksonville, FL

Member Certification Manager manages the certification and credentialing programs of a professional or membership organization. Oversees the development of standards and testing materials. Being a Member Certification Manager develops testing schedules and resource requirements to deliver testing. Collaborates with curriculum designers and instructors to ensure materials present certification requirements accurately and are validated in the certification processes. Additionally, Member Certification Manager develops quality processes to ensure the testing and validation processes accurately measure certification requirements. Optimizes the certification process to ensure members are satisfied and resolves any problems related to the process. May evaluate, select, and monitor outside testing providers to ensure testing quality. May require a bachelor's degree. Typically reports to a head of a unit/department. The Member Certification Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Member Certification Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Account Manager
  • Member Benefits
  • Jacksonville, FL FULL_TIME
  • Job Summary:
    This position is responsible for providing support to sales team and responding to a high-volume of service inquiries.

    Duties/Responsibilities:
    • Assisting employer group and individual client inquiries, requests, and questions.
    • Processing new enrollments, changes, and terminations.
    • Processing of claims, waiver of premiums and retiree transfers.
    • Processing monthly invoices.
    • Collecting and applying payments.
    • Speak with clients on billing and policy questions.
    • Making premium adjustments according to the invoices.
    • Updating billing and enrollment system with enrollee changes and terminations.
    • Set-up clients and maintain them in the online systems.
    Required Skills/Abilities: 
    • Highly relational and intuitive to client satisfaction level.
    • Clear and concise verbal and written communication skills.
    • Natural problem solving and troubleshooting skills.
    • Proactive and responsive.
    • Ability to manage client expectations.
    • Confident and demonstrates a strong attention to detail and accuracy.
    Required Education and Experience:
    • Minimum of two years related experience or an equivalent combination of education, training, and experience.
    • Proficient computer skills and working knowledge of Microsoft Outlook, Word, Excel, and CRM.
    • Able to quickly learn new software programs.
    What Member Benefits Offers You:
    • Competitive base pay including bonuses.
    • Free life insurance policy, long and short-term disability coverage.
    • Annual bonus variable, profit sharing and 401(k) plan.
    • Centrally located office off Gate Parkway, outside the St. Johns Town Center.
    • Multiple past awards including Best Place to Work in Florida and Fastest Growing Company.
    Requirements prior to Employment:
    • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.
    • Must pass a pre-employment drug screening.
    Physical Requirements:
    • While performing the responsibilities of the job, the employee is required to talk and hear. Vision abilities required by the job are close vision. The employee is often required to sit and use their hands and fingers to handle, feel, and operate office equipment such as a computer, copier, and office supplies.
    • In addition, the employee is occasionally required to stand, walk, and reach with their arms and hands. •
    • Reasonable accommodations can be made to enable employees with disabilities to perform the described essential functions of the job.
    Benefits:
    • 401(k).
    • 401(k) matching.
    • Dental insurance.
    • Disability insurance.
    • Health insurance.
    • Paid time off.
    • Vision insurance.
    Experience:
    • Insurance and account management: 2 years (Required).
    Education:
    • High school or equivalent (Preferred).
    Ability to commute/relocate:
    • Jacksonville, FL 32256: Reliably commute or planning to relocate before starting work (Preferred).
    • Monday - Friday in office.

    Note: This describes the minimum, essential duties, responsibilities, skills, abilities, effort, and working conditions of the position. It in no way implies that these are the only functions to be performed by the incumbent. Workers are required to follow any other job-related instructions and to perform any job-related functions requested by a supervisor or manager. Successful performance requires that the incumbent possess and utilize the abilities and skills described. All functions are subject to reasonable modification to accommodate individuals with disabilities. Some functions may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others.

    Member Benefits is an Equal Opportunity Employer.
  • 1 Day Ago

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Insurance Account Manager
  • Member Benefits
  • Jacksonville, FL FULL_TIME
  • Job Summary:This position is responsible for providing support to sales team and responding to a high-volume of service inquiries.Duties/Responsibilities:Assisting employer group and individual client...
  • 6 Days Ago

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Administrative Insurance Coordinator
  • Member Benefits
  • Jacksonville, FL FULL_TIME
  • Job Summary:We are seeking a detail-oriented individual to fill a key administrative role that supports our individual and group insurance departments.Duties/Responsibilities:Responding to client inqu...
  • Just Posted

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Insurance Account Assistant
  • Member Benefits
  • Jacksonville, FL FULL_TIME
  • Job Summary:This position is responsible for performing administrative duties related to our individual and group insurance departments.Duties/Responsibilities:Assisting client inquiries, requests, an...
  • 12 Days Ago

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Insurance Sales Agent (FT)
  • Member Benefits
  • Jacksonville, FL FULL_TIME
  • Job Summary:This position is responsible for generating new insurance leads, providing sales support and responding to a high volume of leads from marketing campaigns and client relationships.Duties/R...
  • 15 Days Ago

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Insurance Sales Agent (FT)
  • Member Benefits
  • Jacksonville, FL FULL_TIME
  • Job Summary:This position is responsible for generating new insurance leads, providing sales support and responding to a high volume of leads from marketing campaigns and client relationships.Duties/R...
  • 15 Days Ago

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0 Member Certification Manager jobs found in Jacksonville, FL area

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Director Category Management
  • Acosta Group
  • Jacksonville, FL
  • **RESPONSIBILITIES** + Provide **leadership** and **support** for your team by leveraging business processes to ensure t...
  • 4/25/2024 12:00:00 AM

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Restaurant Manager
  • Whiskey Cake Kitchen & Bar
  • Jacksonville, FL
  • Salary Range Commensurate w/Experience: $55k-$75k / year Benefits: •FLEXIBLE SCHEDULES •IMMEDIATE ACCESS TO PTO, 2 WEEKS...
  • 4/24/2024 12:00:00 AM

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Product Owner III - Digital
  • Southeastern Grocers
  • Jacksonville, FL
  • Job Purpose This role is responsible for supporting the execution and delivery of capabilities and customer experiences ...
  • 4/24/2024 12:00:00 AM

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Restaurant Manager
  • Outback Steakhouse
  • Jacksonville, FL
  • ** Restaurant Manager** **Job Category****:** Restaurant Management **Requisition Number****:** RESTA093818 Showing 1 lo...
  • 4/24/2024 12:00:00 AM

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Institutional Research Analyst
  • Florida State College at Jacksonville
  • Jacksonville, FL
  • Job Description Job Description The Institutional Research (IR) Analyst assists in the planning and organizing of the fu...
  • 4/23/2024 12:00:00 AM

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Restaurant General Manager
  • RREMC Jacksonville LLC
  • Jacksonville, FL
  • Job Description Job Description Duties and Responsibilities: Directs restaurant operations with responsibility for guest...
  • 4/22/2024 12:00:00 AM

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Restaurant General Manager
  • RREMC Jacksonville LLC
  • Jacksonville, FL
  • Job Description Job Description Duties and Responsibilities: Directs restaurant operations with responsibility for guest...
  • 4/22/2024 12:00:00 AM

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Restaurant General Manager
  • RREMC Jacksonville LLC
  • Jacksonville, FL
  • Job Description Job Description Duties and Responsibilities: Directs restaurant operations with responsibility for guest...
  • 4/22/2024 12:00:00 AM

Jacksonville is the most populous city in Florida, the most populous city in the southeastern United States and the largest city by area in the contiguous United States. It is the seat of Duval County, with which the city government consolidated in 1968. Consolidation gave Jacksonville its great size and placed most of its metropolitan population within the city limits. As of 2017 Jacksonville's population was estimated to be 892,062. The Jacksonville metropolitan area has a population of 1,523,615 and is the fourth largest in Florida. Jacksonville is centered on the banks of the St. Johns ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Certification Manager jobs
$78,008 to $124,629
Jacksonville, Florida area prices
were up 1.5% from a year ago

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