Member Certification Manager jobs in Macon, GA

Summary of Function:

The Milledgeville-Baldwin County Chamber of Commerce is currently seeking a dedicated, sales-oriented individual to fulfill duties as a full-time Member Relations Manager that is responsible for the development, implementation and coordination of membership retention strategies to ensure member retention and revenue goals are reached. This will occur through the recruitment of new partners/members, the solicitation of sponsorships to support our events and programs, and through seeking alternative revenue enhancement opportunities for the organization.

Applicants must have excellent communication and interpersonal relationship skills. This position interacts with Chamber members to create a rapport as well as assists in set-up, coordination and execution of all chamber functions and events.

Key Responsibilities:

• Actively solicits new members to include outside sales calls, phone calls, and emails
• Organize and send New Member welcome packets
• Membership Management and Retention- follow up contact with members regularly
• Manage and recruit Keystone Investors
• Assist in planning, organizing, and attending of Chamber Networking Events
• Oversee event registration and invoicing through our database as well as day of event
• Plan, manage, and recruit sponsors for Chamber Events
• Represent the Chamber and its membership at community and regional events
• Coordinate and oversee ribbon cuttings
• Manage and oversee the Ambassador Volunteer Program
• Promote, plan, execute and maintain the Leadership and Youth Leadership Baldwin programs and Leadership Baldwin Alumni
• Write and send out press releases, renewal letters, thank you to our member letters, thank you notes etc.
• Maintain our member database and ensure all the information for members is correct and updated in the database
• Send out renewal invoices and manage the accounts receivables.
• Continuously evaluate member participation and involvement to successfully engage members
• Manage member ‘Thank you’ and engagement campaigns
• Answer phone calls and help the callers with their questions, comments, complaints, etc.
• Assist the President/CEO in effectively managing the Chamber and assist with any additional duties as needed.

Qualification/Skills:

• Bachelors’ degree preferred from an accredited college or university in Business Administration, Marketing, or a related field, and preferred 2 years directly related experience
• Previous Chamber of Commerce, nonprofit, or membership-related experience preferred
• Demonstrated sales management and marketing skills/proven ability to meet and exceed goals
• Proficiency with computer technology
• Exceptional communication skills and professional appearance and demeanor, to effectively represent the Chamber and its brand image
• Demonstrated ability to work effectively with members, volunteers, the public, and Chamber staff

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Education:

• Associate (Required)

Experience:

• Microsoft Office: 2 years (Preferred)
• relevant work: 3 years (Preferred)

Ability to Commute:

• Milledgeville, GA 31061 (Required)

Ability to Relocate:

• Milledgeville, GA 31061: Relocate before starting work (Preferred)

Work Location: In person