Member Certification Manager manages the certification and credentialing programs of a professional or membership organization. Oversees the development of standards and testing materials. Being a Member Certification Manager develops testing schedules and resource requirements to deliver testing. Collaborates with curriculum designers and instructors to ensure materials present certification requirements accurately and are validated in the certification processes. Additionally, Member Certification Manager develops quality processes to ensure the testing and validation processes accurately measure certification requirements. Optimizes the certification process to ensure members are satisfied and resolves any problems related to the process. May evaluate, select, and monitor outside testing providers to ensure testing quality. May require a bachelor's degree. Typically reports to a head of a unit/department. The Member Certification Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Member Certification Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Description
Job Title: Manager-Certification and Technical Publications | Pay Grade: S8 |
Reports To: VP, Engineering, Certification & ODA | FAA / DOT Safety Sensitive: No |
Department: Certification | FLSA Status: Exempt |
Department Number: D00350 | EEO1 Class: Professionals |
Headcount Budget: Direct | Last Reviewed: 10/2023 |
SUMMARY
Direct, lead, and manage the daily activities of the Certification and Technical Publications groups. Lead and mentor the staff in the development of technical documentation, certification plans, compliance checklists, and conformity plans for submittal to the Federal Aviation Administration (FAA) or Organization Designation Authorization (ODA) Administrator. Ensure critical evaluation of each project plan and associated means to compliance to maximize leverage of all FAA guidance and accepted methods of compliance. Challenge the status quo to develop new methods of compliance where applicable without impacting safety.
ESSENTIAL DUTIES AND RESPONSIBILITIES
SUPERVISORY RESPONSIBILITIES
ADDITIONAL RESPONSIBILITIES
The individual employed in this position is expected to dress appropriately (determined by area in which their work is performed), report to work on time, have excellent work habits, and have a cooperative and positive attitude in the work setting; exhibits respect and professionalism when interacting with customers, and all employees; must adhere to company policies, procedures and safety standards.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required.
LANGUAGE SKILLS
CERTIFICATES, LICENSES, REGISTRATIONS
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Standard safety precautions are required in all areas where hazardous conditions exist.
Frequency of Physical Demand Denotes the percentage of time engaged in the activity | |||
Activity | Frequency | Additional Information | |
Sitting in a stationary position | Constant (75-100%) | ||
Standing / Walking | Occasional (11%-33%) | ||
Lifting / Carrying | 15 lbs. | Seldom (<10%) | |
Pushing / Pulling | 15 lbs. | Seldom (<10%) | |
Repetitive Motion Desktop Work: Motions include use of hands for keyboarding / mouse operation, writing, handling / filing papers | Constant (75-100%) | ||
Repetitive Motion Bench-Type Work: Motions include sitting / standing, twisting at the waist, use of hands, utilizing hand / powered tools to grasp, hold, operate, detect, inspect, place, position tools and parts | Seldom (<10%) |
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Work at Heights: Motions include ascending / descending / work atop stairs, ramps, ladders, stands and / or scaffolding | Seldom (<10%) |
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Overhead Work: Motions include reaching, grasping, use of tools and fine motor skills overhead | Never |
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Work in tight / cramped areas: Motions include crouching, squatting, sitting, kneeling, crawling | Seldom (<10%) |
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Driving: Example vehicles include cars, trucks, vans, forklift, lawnmowers, tractors, golf carts, tow-vehicles | Never | ||
Other Physical Requirements | |||
Confined Space Entry Program Requirement: Pulmonary function testing, mask fit, regular use of respirator | No | ||
Vision Test Requirement: corrected vision to 20/30; color vision | No | ||
Regular Personal Protective Equipment (PPE) Use Required: Safety glasses, splash shield, Tyvek suits, chemical gloves, cut-resistant gloves, hearing protection, respirator, fall protection | No |
TRAVEL
WORK ENVIRONMENT
The following work environment and characteristics described are representative of those an employee encounters while performing the essential functions of this job.
SAFETY STATEMENT
All employees have a responsibility to cooperate in promoting and maintaining a safe and healthy work environment, to take reasonable care of their own health and safety and to encourage the health and safety of all other team members.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive description of all work requirements and responsibilities. The job description does not constitute an employment contract and is subject to change as needed.
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