Member Certification Manager jobs in the United States

Member Certification Manager manages the certification and credentialing programs of a professional or membership organization. Oversees the development of standards and testing materials. Being a Member Certification Manager develops testing schedules and resource requirements to deliver testing. Collaborates with curriculum designers and instructors to ensure materials present certification requirements accurately and are validated in the certification processes. Additionally, Member Certification Manager develops quality processes to ensure the testing and validation processes accurately measure certification requirements. Optimizes the certification process to ensure members are satisfied and resolves any problems related to the process. May evaluate, select, and monitor outside testing providers to ensure testing quality. May require a bachelor's degree. Typically reports to a head of a unit/department. The Member Certification Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Member Certification Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Account Manager
  • Member Benefits
  • Jacksonville, FL FULL_TIME
  • Job Summary:
    This position is responsible for providing support to sales team and responding to a high-volume of service inquiries.

    Duties/Responsibilities:
    • Assisting employer group and individual client inquiries, requests, and questions.
    • Processing new enrollments, changes, and terminations.
    • Processing of claims, waiver of premiums and retiree transfers.
    • Processing monthly invoices.
    • Collecting and applying payments.
    • Speak with clients on billing and policy questions.
    • Making premium adjustments according to the invoices.
    • Updating billing and enrollment system with enrollee changes and terminations.
    • Set-up clients and maintain them in the online systems.
    Required Skills/Abilities: 
    • Highly relational and intuitive to client satisfaction level.
    • Clear and concise verbal and written communication skills.
    • Natural problem solving and troubleshooting skills.
    • Proactive and responsive.
    • Ability to manage client expectations.
    • Confident and demonstrates a strong attention to detail and accuracy.
    Required Education and Experience:
    • Minimum of two years related experience or an equivalent combination of education, training, and experience.
    • Proficient computer skills and working knowledge of Microsoft Outlook, Word, Excel, and CRM.
    • Able to quickly learn new software programs.
    What Member Benefits Offers You:
    • Competitive base pay including bonuses.
    • Free life insurance policy, long and short-term disability coverage.
    • Annual bonus variable, profit sharing and 401(k) plan.
    • Centrally located office off Gate Parkway, outside the St. Johns Town Center.
    • Multiple past awards including Best Place to Work in Florida and Fastest Growing Company.
    Requirements prior to Employment:
    • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.
    • Must pass a pre-employment drug screening.
    Physical Requirements:
    • While performing the responsibilities of the job, the employee is required to talk and hear. Vision abilities required by the job are close vision. The employee is often required to sit and use their hands and fingers to handle, feel, and operate office equipment such as a computer, copier, and office supplies.
    • In addition, the employee is occasionally required to stand, walk, and reach with their arms and hands. •
    • Reasonable accommodations can be made to enable employees with disabilities to perform the described essential functions of the job.
    Benefits:
    • 401(k).
    • 401(k) matching.
    • Dental insurance.
    • Disability insurance.
    • Health insurance.
    • Paid time off.
    • Vision insurance.
    Experience:
    • Insurance and account management: 2 years (Required).
    Education:
    • High school or equivalent (Preferred).
    Ability to commute/relocate:
    • Jacksonville, FL 32256: Reliably commute or planning to relocate before starting work (Preferred).
    • Monday - Friday in office.

    Note: This describes the minimum, essential duties, responsibilities, skills, abilities, effort, and working conditions of the position. It in no way implies that these are the only functions to be performed by the incumbent. Workers are required to follow any other job-related instructions and to perform any job-related functions requested by a supervisor or manager. Successful performance requires that the incumbent possess and utilize the abilities and skills described. All functions are subject to reasonable modification to accommodate individuals with disabilities. Some functions may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others.

    Member Benefits is an Equal Opportunity Employer.
  • Just Posted

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Insurance Account Manager
  • Member Benefits
  • Jacksonville, FL FULL_TIME
  • Job Summary:This position is responsible for providing support to sales team and responding to a high-volume of service inquiries.Duties/Responsibilities:Assisting employer group and individual client...
  • 1 Month Ago

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OneIMS - Digital Marketing Account Manager (SEO, PPC, & Hubspot)
  • Digital Marketing Account Manager (SEO, PPC, & Hubspot) - 1871 Member Company
  • Chicago, IL FULL_TIME
  • Are you an experienced online marketer? Do you have agency-side experience working with clients' online marketing campaigns? Are you looking for an exciting new opportunity with a growing digital mark...
  • 16 Days Ago

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Pricing Manager
  • NDS - A member of NORMA Group
  • Bellingham, WA FULL_TIME
  • As a highly visible and strategic leader, the Pricing Manager is responsible for driving company-wide pricing strategies across all product lines. The Pricing Manager plays a critical role incorporati...
  • 2 Days Ago

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Manager, Training Content
  • CCO Certification, LLC
  • Murray, UT FULL_TIME
  • DescriptionABOUT CCO CERTIFICATION:CCO Certification (CCO) is a wholly owned subsidiary of the National Commission for the Certification of Crane Operators (NCCCO). NCCCO was formed in 1995 as a nonpr...
  • 7 Days Ago

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Credit Union Relationship Manager
  • Member Business Financial Services
  • Atlanta, GA FULL_TIME
  • Are you a self-motivated individual with strong people skills and a desire to work with local businesses who are dedicated to meeting the needs of their communities? Member Business Financial Services...
  • 1 Month Ago

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Senior Project Manager
  • REI Systems
  • Sterling, VA
  • REI Systems is looking for a Senior Project Manager to join our team. The Senior Project Manager provides leadership, ov...
  • 3/28/2024 12:00:00 AM

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Project Manager
  • RTH Solutions
  • Columbia, MD
  • Duties: The Project Manager is assigned the management of a specific project and the work performed under assigned Task ...
  • 3/28/2024 12:00:00 AM

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Assistant Manager
  • Toastique
  • Alexandria, VA
  • **JOB DESCRIPTION** **LOCATION** LOGIN Assistant Manager Toastique - Alexandria DESCRIPTION The Assistant Manager works ...
  • 3/28/2024 12:00:00 AM

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Vice President, Contracts
  • Oceus Networks LLC
  • Herndon, VA
  • Job Description Job Description Vice President, Contracts Herndon, VA 20171 About Us Oceus Networks' mission is to enabl...
  • 3/26/2024 12:00:00 AM

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Quality Assurance/Certification Manager
  • Hitachi
  • Hagerstown, MD
  • Descrizione Hitachi Rail is looking for an enthusiastic self-motivated Quality Assurance/Certification Manager in Hagers...
  • 3/25/2024 12:00:00 AM

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Program Manager
  • cFocus Software Incorporated
  • Herndon, VA
  • cFocus Software seeks a Program Manager to join our program supporting USDHS at the Freedom Center in Herndon, Virginia....
  • 3/24/2024 12:00:00 AM

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Transformation Strategy Manager
  • Cherokee Nation Businesses
  • Washington, DC
  • Job Description Transformation Strategy Manager Please Note: This position is pending a contract award. If you are inter...
  • 3/24/2024 12:00:00 AM

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BSA Project Coordinator
  • Ampcus Incorporated
  • Mc Lean, VA
  • Contractor role for BSA/AML Support Job Title - Project Coordinator Security Regulatory Liaison Office Project Coordinat...
  • 3/24/2024 12:00:00 AM

Income Estimation for Member Certification Manager jobs
$82,271 to $131,421

Career Path for Member Certification Manager