Member Certification Specialist jobs in Helena, MT

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Our Member Experience Generalists act as onsite-leads, using their leadership skills and resources to support branch Team Members, while ensuring our Members receive the legendary service AAA is known for.

AAA Member Experience Generalists receive:

• Competitive starting pay
  

  • $26/hourly

  PLUS
  commission
• Growth & Development
  

  • Opportunities to achieve yearly raises and paths for career advancement

• Comprehensive Benefits
  - 401K with 6% match; paid time off accrual starting Day 1; health, dental, & vision insurance - coverage starting the following month (no probationary period!), and more!

• Work/life balance
  - We offer a great full-time schedule, perfect for those who enjoy their evenings, weekends, and holidays off! Our branch is open Monday-Friday, 8:30 AM - 5:30 PM, with nine paid holidays off a year!

What You Will Do:

• Support branch Team Members with AAA Member needs, including DMV, cashiering, auto travel, notary, and insurance sales

• Cover office administrative and operational duties in absence of Manager or Team Lead

• Coordinate workflow and resources in the branch setting

• Actively promote AAA products and services to achieve goals

• Track sales and performance measurement and assist in overall process improvement

• Be an effective communicator, both written and verbal

What You Will Need:

• Excellent multitasking and computer skills

• Accuracy and comfort handling money, making change, and balancing a cash drawer

• Insurance industry knowledge and/or P&C License (Preferred)

• 2-3 years of leadership experience

• Successful completion of criminal, education, and employment background screen

• Bonding and fingerprinting and P&C licensing may be required

• High school diploma/GED and valid Driver's License

What we offer:

• 17 days of paid time-off within your first year

• 24 hours of Paid Volunteer Time annually

• 401K saving plan with company match up to 6%

• Medical, Dental, Vision, & Life insurance

• Tuition Reimbursement

• Wellness program and more!

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