Member Certification Specialist coordinates the certification and credentialing programs of a professional or membership organization. Participates in the development of standards and the creation of testing materials. Being a Member Certification Specialist maintains and monitors a test scheduling system or database. Organizes resources to implement testing schedules and sessions, including locations, testers, technology, and materials. Additionally, Member Certification Specialist assists members with information about programs and resolves any issues with the process. Interfaces with and monitors outside testing providers. May require a bachelor's degree. Typically reports to a manager. The Member Certification Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Member Certification Specialist typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Position Summary...
What you'll do...
Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns;
zoning the area; arranging and organizing merchandise; and identifying shrink and damages.
Provides member service by maintaining exit areas; reviewing member receipts; acknowledging the member and identifying member needs;
assisting members with purchasing decisions; assisting members with locating merchandise.
assisting members with transactions utilizing self-checkout area.
maintaining paperwork, logs, and other required documentation; executing emergency response procedures; and ensuring compliance with company security and safety practices.
Assists with the training of Member Frontline Service associates on company processes and procedures; teaching new technology and tool functionality;
delivering new program rollout training; and providing continuous learning and process improvement opportunities.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy;
and applying these in executing business processes and practices.
and adapting to and learning from change, difficulties, and feedback.
Minimum Qualifications...
Preferred Qualifications...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications
Primary Location...
2801 E MARKET ST, YORK, PA 17402-2406, United States of America
Last updated : 2024-03-25
0 Member Certification Specialist jobs found in York, PA area