Member Records Administrator jobs in Bergenfield, NJ

We are seeking an experienced, professional Administrator to join our team. The ideal candidate will have a talent for communication, exceptional organizational skills and a proven track record of being able to work in a fast-paced environment. We are looking for someone who is detail-oriented, reliable and can handle multiple projects at once.

The Renaissance Child is a fast-growing innovative educational and entertainment business. This is the right time for you to join if you are looking for more than just a job. You will learn a lot about small businesses and be able to grow with us!

Job description

Part-time position.

NJ residents only with maximum 30-minute commute.

Responsibilities

The administrator would organize our school’s day-to-day operations /on enrolling new students, scheduling trial classes, contacting our current clients to re-enroll them or schedule make-up classes, as well as providing scheduling support for our teachers.

The studio Administrator must be highly organized and able to multitask with ease. Must be a very quick learner to be able to memorize all the info to know about our school, classes we offer, teachers that teach, and be able to provide any answers parents might have. Must have a flexible mind to be able to find the best classes for students' needs, be able to dissolve stressful situations to keep parents satisfied and students happy. You will be working with a CRM system and log in the system all the communications, new clients, leads, and deals. You should also be familiar with Microsoft office software (e.g. MS Office), including word processors, spreadsheets, and presentations.

Tasks to be done:

• Answer and redirect phone calls
• Book classes and schedule events
• Maintain Sawyer, Woo Commerce, Square
• Communications with the clients
• Maintain registration databases
• Provide Marketing manager with current updates and promotions for Mailchimp and Social Media
• Promote currents offerings with the clients
• Maintain a CRM system
• Order learning studio supplies
• Distribute incoming and outgoing mail
• Maintain communications on Social Media accounts
• Organize, store and print company documents and marketing materials as needed
• Insure smoothe and quality work of our teachers, collect parents feedback and bring to manager’s attention if out teaching standards are compromised.
• Update policies and ensure compliance with them
• Weekly trial classes report: KPI

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 3 years (Preferred)
• Customer Service: 2 years (Preferred)

Language:

• English (Required)

Work Location: In person