Member Records Administrator maintains the membership database for organization. Processes and inputs member enrollments and renewals to database. Being a Member Records Administrator performs periodic audits to ensure member records are up-to-date coded correctly. Resolves any member issues with enrollment. Additionally, Member Records Administrator designs and generates routine and ad-hoc reports for management review. Coordinates maintenance and upgrades to database software. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Member Records Administrator work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Member Records Administrator typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Under the supervision of the Associate Registrar, this position performs a variety of technical and customer service tasks in support of the Registrar’s Office. The work is highly detailed, requires teamwork, problem-solving skills, diplomacy, and the ability to work independently to manage the technical aspects of the role. Interpretation, implementation, and explanation of Montana State University Billings and Montana University System policies, procedures, and academic requirements is fundamental for the person in this role. Personal initiative and judgement is essential as this role deals with a large volume of specific, time-sensitive, highly confidential and restricted academic, financial and student information.
This position has several key responsibilities:
1) Evaluating incoming transfer credits for applicability to degree programs which includes quality attention to all processes related to receipt of transcripts, tracking, totaling, imaging, evaluating (previous degrees, accreditation, and transfer credits), auditing, and posting.
2) Operation of the campus university identification card services as well as manage all accounting functions (travel, credit card reconciliation, ordering, and basic budget details) for the office.
3) Front-line student service support with walk-in customers, email and phone customer service, including forms receipt, processing, and electronic archival imaging.
This position is responsible for understanding records systems, integration and interplay with admissions, graduate studies, financial aid, advising, housing, dining, and student accounts and collaborating accordingly.
Job Type: Full-time
Pay: $16.53 - $19.50 per hour
Benefits:
Schedule:
Work Location: In person
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