Member Records Administrator jobs in Utica, NY

Job Description

POSITION SCOPE: The Administrator, directs and integrates all day to day activities of the SNARL/EALR and overseas operations in accordance with the mission and objectives of the organization as set forth by the Board of Directors. These include maintaining the highest possible care with emphasis on maximizing the health and wellness of every resident. Performs all duties needed to ensure efficient and effective operations that are in compliance with all Federal and State rules and regulations.

DUTIES & RESPONSIBILITIES:
 Responsible for the development of the policies and procedures of the ACF/ALR/SNALR/EALR.
 Responsible for the operation of the ACF/ALR/SNALR/EALR, for the application and implementation of established polices and for liaison among team members and all departments of the ACF/ALR/SNALR/EALR and on call coverage.
 Organize functions of the ACF/ALR/SNALR/EALR through appropriate departmentalization and the delegation of duties. Will establish formal means of accountability for those to whom duties have been assigned.
 Oversees new construction projects and maintenance of buildings, grounds and equipment of the
ACF/ALR/SNALR/EALR as well as review physical conditions of the facility.
 Assist the VP of Senior Housing Services with the budget.
 Handle sale inquiries for admittance to the ACF/ALR/SNALR/EALR.
 Conducts tours as requested for interested individuals.
 Conducts programs, such as speaking engagements to develop public interest, understanding and good will. It is a central source of information for individuals interested in securing information relative to the ACF/ALR/SNALR/EALR.
 Meets with residents on an individual and group basis to interpret policies and procedures of the ACF/ALR/SNALR/EALR as well as to listen to their concerns in order to maintain good resident relations at all times.
 Represents the facility and promotes good public relations in all matters related to ACF/ALR/SNALR/EALR.
 Responsible for maintaining and making any changes with all requirements set forth by the DOH.
 Obtain and maintain certifications with DOH, as an ACF/ALR/SNALR/EALR Administrator.
 Will be responsible for consulting, supporting and advising of issues relating to all operations of the ACF.
 Assists residents in establishing and retaining a personal physician.
 Coordinates medical appointments and referrals.
 Coordinates transportation to medical appointments, if needed.
 Represents the facility and promotes good public relations in all matters related to the ACF/ALR/SNALR/EALR.
 Competes performance evaluations as needed through review of job skills and observation of resident care and evaluations of resident outcomes.
 Completes team member scheduling utilizing resident companion team members to carry out safe resident care while considering team member requests. Informs Administration of staffing needs.
 Documents care and services provided to residents in their health records. Prepares reports as requested.
 Completes the necessary forms and provides pertinent information to ascertain caring and efficient admissions, transfers and discharges.
 Provides emotional support and has an ongoing rapport with residents and their families.
 Communicates pertinent information to residents, families and medical care provided with clarity, compassion and diplomacy on a regular basis.
 Informs VP of Senior Housing Services promptly of all serious problems or changes in residents' condition.
 Assures compliance with cottage’s safety and cleanliness standards and policies.
 Attends residents care plan meetings.
 Attends QAPI meetings quarterly.
 Be trained as a Home Health Aide (HHA) and perform personal care to the residents, if necessary.
 Be trained to administer medications to the residents as a HHA, if necessary.
 Performs other duties as assigned.
 Adheres to the requirements of the Lutheran Care Ministries Network Safety Program.
 Assures that all departments’ employees are trained in department-specific requirements in accordance with the Occupational Safety and Health Administration (OSHA) standards.
 Will direct and assist in training Program and oversee planning and co-ordination of all in-service programs as required by regulations and present in-services as needed.
PHYSICAL AND SENSORY REQUIREMENTS: (With or without the aid of mechanical devices)
 Appropriate professional attire as required by LCCN dress code.
 Must possess the ability to make independent decisions when circumstances warrant such action.
 Must possess the ability to deal tactfully with team members, residents, family members, visitors, government agencies, and the general public.
 Must possess leadership and willingness to work harmoniously Must be able to speak and write the English language in an understandable manner.
 Must be able to cope with the mental and emotional stress of this position.
 Must possess sight/hearing senses or use prosthetics that will enable the senses to function adequately so that the requirements of this position can be fully met.
 Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to relate to residents based on the level at which they are currently functioning.
 Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents, team members and support agencies.
 Must be in good general health and demonstrate emotional stability.
 Must be able to relate to and work with ill, disabled, elderly, emotionally upset and at times, angry people within the facility.
 Must be able to lift, push, pull, and move a minimum of fifty (50) pounds.
 Must be able to assist in the evacuation of residents.
 Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices.
 Must be able to move intermittently throughout the workday.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 403(b) Retirement
• Tuition Reimbursement
• Paid Holidays
• Paid Vacation
• Monthly Employee Retention Events

Company Description

LutheranCare®, a Community Wellness Partner, is a multi-faceted organization providing a broad spectrum of health and wellness programs and services to older adults in need of compassion and care.