Member Services Director jobs in Birmingham, AL

Exempt

Monday - Friday

8A - 4:30P

Summary of Duties

Plan, organize, develop, and direct the Dietary Department and serve as Dietician for the residents of the Community in accordance with current federal, state, and local standards, guidelines, and regulations.

Essential Job Functions

1. Provide timely nutritional preliminary and comprehensive assessment of the dietary needs of each resident and implement nutritional plan of care to address identified concerns.
2. Monitor high risk residents routinely and change approaches as needed to ensure dietary needs and requirements are met.
3. Plan, develop, organize, implement, evaluate, and direct dietary programs and activities.
4. Assist in resident care planning and assessments and ensures that dietary personnel follow care plans to provide daily dietary services.
5. Assist in planning the dietary services portion of the resident’s discharge plan.
6. Plan and direct preparation of regular and therapeutic diets.
7. Process diet changes and new diets as received from nursing services.
8. Provide substitute foods of similar nutritive value to residents who refuse foods served.
9. Assist in the recruitment, interviewing, and selection of dietary personnel.
10. Schedule department work hours, personnel, work assignments, etc.
11. Develop and participate in the planning, conducting, scheduling, etc., of inservice training classes, on-the-job training, and orientation programs for dietary personnel.
12. Conduct departmental performance evaluations for department managers.
13. Coordinate dietary services and activities with other related departments.
14. Visit residents periodically to evaluate the quality of meals served, likes and dislikes, etc.
15. Assists in the Quality Assurance Committee process.
16. Meet with dietary personnel on a regularly scheduled basis to assist in identifying and correcting problem areas and/or improving services.
17. Meet with administration, medical and nursing staff, as well as other related departments, in planning dietary service programs and activities.
18. Inspect food storage rooms, utility/janitorial closets, etc., for cleanliness, proper maintenance, and appropriate inventory levels.
19. Review dietary complaints/grievances made by personnel, residents, family members, or visitors and report them to Executive Director. Assist Executive Director in developing a plan to address any issues.
20. Review and assist in developing a plan of correction for dietary service deficiencies noted during survey inspections and provide a written copy of such to the Executive Director.
21. Make rounds to assure that dietary personnel are performing required duties and to assure that appropriate dietary procedures are being followed to meet the needs of the facility.
22. Perform other duties and responsibilities as directed by supervisor including any special projects.

Education and Experience

Bachelor’s Degree in Dietetics or related field required. Registered Dietitian with the American Dietetics Association licensed in the state of Alabama required. A minimum of two (2) years supervisory experience in a hospital, skilled nursing facility, or related medical facility required. Long term care experience preferred. Must complete Serve Safe Program.

Physical Requirements for Essential Job Functions

1. Must be able to move about intermittently throughout the workday.
2. Must be able to cope with the mental and emotional stress of the position.
3. Must be able to reach, bend, and/or stoop intermittently throughout the work day.
4. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
5. Must be able to push, pull, or move a minimum of 100 pounds utilizing proper body mechanics and assistance.
6. Must be able to walk/stand 75% of the day.
7. Must be able to cope with the mental and emotional stress of the position.