Member Services Director jobs in Brockton, MA

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Member Benefits Specialist (MBS)
  • Association Member Benefits Advisors
  • Brockton, MA FULL_TIME
  • About Our Company
    Association Member Benefits Advisors (AMBA) is a national full-service insurance agency that provides much-needed insurance coverage to retired and active educators, police, firefighters, and state, city, and municipal workers. Our insurance agents help some of our most selfless servants secure the retirement they deserve. We work to protect the financial well-being of retirees while preserving the quality of life for them and the people they love.

    Over 400 associations across all 50 states exclusively endorse AMBA to provide benefits to their members. Some of these associations include the Texas Retired Teachers Association, Georgia Retired Educators Association, Illinois Retired Teachers Association, North Carolina Retired Governmental Employees Association, and the California Retired Teachers Association.

    • Through our exclusive endorsements, we gain direct access to their members, and our in-house Marketing team generates thousands of qualified leads that we provide to our agents at no cost.
    • Every advisor has their own aspirations, and you can achieve them here at AMBA with our proven systems and processes.
    • A structured setting for sales professionals with support systems and coaching, technology, and training at no cost to you.

    Your Day To Day

    • Since we generate the leads (at no cost), you spend your time where your passion is — meeting with prospective clients over Zoom.
    • Use a consultative approach to sell needs-based L&H insurance products to public service employees and help them choose benefits to secure their financial future.
    • The role will make 50 calls per day to members and policyholders to engage on additional benefit opportunities and handle inbound call volume as needed.
    • Provide a best-in-class member experience when answering questions regarding existing policies or other sales & service-related inquiries.
    • This is a virtual but full-time role (most Specialists work from 8 am to 5 pm EST).
    • We are seeking a licensed Life & Health Agent in the Eastern Time Zone to facilitate relationships with our clients in North Carolina and Florida. This role may require travel (less than 10%) during the year to attend chapter meetings of our Associations in those respective states.
    • All technology needed for the role will be provided to you.

    We Encourage You To Apply If You Have

    • Life and Health Insurance (any resident state, we will pay for any non-res states you will need)
    • Must live in Eastern Time Zone, but this is a remote/virtual role
    • An expert in Long Term Care solutions (5 years) to serve as a team SME
    • Strong phone presence and experience with making high-volume calls per day
    • Experience working with Salesforce.com or similar CRM
    • Enthusiasm for learning and ability to learn through virtual and in-person formats
    • Able to navigate efficiently within a variety of technology platforms
    • Motivated, results-driven, optimistic team builders with exceptional interpersonal skills
    • A commitment to excellence in all that you do.

    Perks & Comp

    • Compensation is via hourly pay and monthly bonuses. Target total compensation, upon meeting minimum requirements, is $50,000-$60,000 in the first year for average producing reps.
    • Medical benefits, dental, vision, life insurance, and long-term disability
    • 401K
    • PTO and employee holidays
    • Rapidly growing company with room for advancement. We promote from within.

    Other Details of the Job

    Hourly Rate: $14

    Schedule:

    8 hour shifts
    Monday to Friday

    #LI-JR1
  • 1 Month Ago

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Assistant Director of Outpatient Services
  • Arbour Counseling Services
  • Franklin, MA FULL_TIME
  • Responsibilities: $5k Signing Bonus, Excellent Benefits! About the Role: The Assistant Director reports to and supports the Center Director of the Franklin Outpatient Clinic. The Assistant Director de...
  • 16 Days Ago

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Director of Social Services
  • Best Care Services
  • Brockton, MA FULL_TIME
  • The Guardian Center is a short term rehabilitation and long term care center, seeking a MA licensed director of social service to join our team. The right candidate must possess a Massachusetts licens...
  • 20 Days Ago

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PROTECTIVE SERVICES PROGRAM DIRECTOR
  • Health & Social Services Consortium
  • Sharon, MA FULL_TIME
  • Benefits: (for Full-Time positions) which begin on the first day of employment include: Health, dental, life and long-term disability insurance Health reimbursement and flexible spending accounts Reti...
  • 21 Days Ago

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Senior Director of HIV Services
  • Brockton Area Multi-Services Inc.
  • Brockton, MA OTHER
  • Overview $80,000 to $85,000 General Statement of Duties: Provide overall management, coordination, and growth of the HIV and SUD Programing including: Harm Reduction, Overdose Education Naloxone Distr...
  • 14 Days Ago

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Regional Director of Brain Injury Services
  • Eliot Community Human Services
  • Braintree, MA FULL_TIME
  • Eliot's residential network of services supporting individuals with brain injuries and developmental disabilities is seeking an Director of Residential Services. The ideal candidate will have ten year...
  • 1 Month Ago

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0 Member Services Director jobs found in Brockton, MA area

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Development Director
  • Johnson Controls International
  • Lynnfield, MA
  • What you will do Under general direction and a member of the Management Team, provides leadership to the Development Man...
  • 4/19/2024 12:00:00 AM

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Associate Director/Director, Toxicology
  • Keros Therapeutics
  • Lexington, MA
  • Job Summary You will play a critical role in ensuring the safety and efficacy of our pharmaceutical biologics. You'll le...
  • 4/19/2024 12:00:00 AM

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Associate Director/Director, Biomarkers
  • PepGen
  • Boston, MA
  • PepGen is looking for a highly motivated Associate Director or Director level Biomarker scientist who will contribute to...
  • 4/17/2024 12:00:00 AM

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Associate Director/Director, Biomarkers
  • Pepgen
  • Boston, MA
  • PepGen is looking for a highly motivated Associate Director or Director level Biomarker scientist who will contribute to...
  • 4/16/2024 12:00:00 AM

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Director - Senior Director - Executive Director Pharmacovigilance & Safety
  • Scipro
  • Cambridge, MA
  • Director - Senior Director - Executive Director Pharmacovigilance & Safety Hybrid - Greater Boston Area Competitive Comp...
  • 4/16/2024 12:00:00 AM

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EPMO Director
  • UniFirst
  • Wilmington, MA
  • This is a hybrid position with an in-office requirement 3x per week in Wilmington, MA. The Enterprise Project Management...
  • 4/15/2024 12:00:00 AM

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Director of Stewarding
  • The Newbury Boston
  • Boston, MA
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 4/1/2024 12:00:00 AM

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Director of Sales
  • Sunrise Senior Living
  • Norwood, MA
  • Overview "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an e...
  • 3/14/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land and 0.1 square miles (0.26 km2) (0.56%) is water. Brockton is the 162nd largest city by land area in the Commonwealth, and the twelfth largest of the twenty-seven towns in Plymouth County. Brockton is bordered by Stoughton to the northwest, Avon to the north, Holbrook to the northeast, Abington to the northeast, Whitman and East Bridgewater to the southeast, West Bridgewater to the south, and Easton to the west. Brockton is approximately 25 miles s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$144,771 to $198,484
Brockton, Massachusetts area prices
were up 1.6% from a year ago

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