Member Services Director jobs in Buffalo, NY

We are seeking an Assistant Director of Residential Services to work as part of an Assistant Director team to provide administrative oversight Project S.A.F.E., and IRAs. Assists the Director in development procedures, department wide trainings, and implementation of all services ensuring compliance with state and federal regulations.

• Leader and mentor within the department. Serves as a role model in adhering to Management Standards and Expectations. Displays ethical decision making.
• Provides guidance in Person Centered Planning helping individuals served to achieve dreams and goals
• Models, prompts, discussed and proactively plans with residential DSPs for active treatment of people served.
• Assists with developing and maintaining Residential program policies and procedures.
• Administers and supervises program services including outreach, intake, planning, service delivery, and follow-up.

Education and Experience

• Minimum of a Bachelors Degree that meets the requirements for Qualified Intellectual Disabilities Professional (QIDP) status in New York State.
• 4 years of senior level residential management experience overseeing multiple group home site managers under OPWDD purview
• Experience with individuals with challenging behaviors and/or dual diagnosis.

Skills, Knowledge and Abilities

• Significant knowledge of program administration, OPWDD regulations and the survey process.
• Ability to organize, lead, schedule and analyze tasks and self-initiate.
• Strong communication, analytical and organizational skills.

Community Services for Every1 has supported the people of our community for over 30 years. Those with intellectual and developmental disabilities, and those who are simply in need. Every day, our efforts support over 2,000 individuals of all abilities, across counties. We are here for Western New Yorkers – all of them.

Helping those in need takes very special people. And those people are the lifeblood of Community Services for Every1. They’re employees who thrive on helping and who have a passion for connecting. Who can form lifelong bonds with the people they support and make the biggest difference in the lives of fellow Western New Yorkers.

Just as we empower those we serve, we strive to empower each other. We support our colleagues through challenges and we collaborate to find the best solutions – and we work hard to help each other grow. Community Services for Every1 offers competitive starting pay based on directly related experience, generous time off, excellent benefits plans and an opportunity to grow!