Member Services Director jobs in Cedar Falls, IA

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Director of Health Services - RN
  • Shell Rock Senior Living
  • Shell, IA FULL_TIME
  • The Meadows of Shell Rock, on the campus of Shell Rock Senior Living, is seeking a Director of Health Services (RN) to lead our assisted living team. If you're ready to use your clinical expertise, leadership abilities, and passion for people in a thriving assisted living community that's dedicated to making a difference, we would love the opportunity to work with you!

    ABOUT OUR COMMUNITY:
    Shell Rock Senior Living is a campus community featuring a 44-bed Skilled Nursing Facility (SNF) and The Meadows of Shell Rock, a 30-apartment Assisted Living (AL) located in Shell Rock, IA. As an Accura HealthCare Community, we embrace a unique, upside-down philosophy that places residents, patients, and direct care employees at the very top of the organizational chart. That includes you!

    We take pride in providing quality, person-centered care, in addition to fostering an environment that team members want to be a part of. If you desire an organization that creates an environment that allows both our residents and team members to thrive, consider Accura HealthCare and join us in being partners in care, family for life.

    ABOUT ACCURA HEALTHCARE:
    Accura HealthCare is a Midwest-based healthcare company that manages and operates over 30 skilled nursing care, assisted living, independent living, and memory care communities throughout Iowa, Minnesota, South Dakota, and Nebraska. From its beginning in 2016 with 9 care communities, Accura HealthCare has held true to its mission and vision while serving others. Built on the pillars of trust, integrity, accountability, commitment, and kindness, Accura HealthCare is a leader in the Midwest in providing high-quality care. Our employees play a key role in supporting our purpose, “to care for others,” while advancing our mission “to be partners in care, family for life.”

    OUR BRANDS: Accura HealthCare | Stonebridge Suites | Traditions Memory Care

    OUR VALUES: Trust. Integrity. Accountability. Commitment. Kindness.

    Accura HealthCare is where personal life and work life blend together to bring value and purpose to one’s existence.

    JOB SUMMARY:
    The Director of Health Services (DHS) plans, organizes, develops, and directs the overall operation of the Assisted Living nursing department to ensure the highest degree of care in accordance with all laws, regulations, and organization standards. Maintains a physical, social, and psychological environment that promotes the health and well-being of others, proactively anticipating and responding to resident, staff and facility needs. You will guide clinical matters, facilitating and/or providing oversight of training, education, and effective clinical practices.

    QUALIFICATIONS:

    • Hold current Registered Nurse (RN) license with applicable state, without restrictions, and/or ability to obtain a state-specific license.
    • Demonstrates leadership ability while promoting the spirit of cooperation with team members.
    • Strong skills in the following areas: business and financial management, critical thinking and analytics, verbal, and written communication.
    • Ability to set and achieve relevant and challenging goals for self and team, including continuous coaching, training, and development of a quality nursing team.
    • Must be capable of performing the Essential Functions of this job, with or without reasonable accommodation.

    BENEFITS:

    • Paid Time Off (PTO) & Paid Holidays
    • Medical, Dental, & Vision Benefits
    • Flexible Spending Account
    • Employer Paid Life & AD&D
    • Supplemental Benefits
    • Employee Assistance Program
    • 401(k)
    Accura HealthCare, an Equal Opportunity Employer and leading post-acute healthcare provider based in Iowa, has communities in Iowa, Minnesota, South Dakota, and Nebraska, and growing!
  • 1 Month Ago

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FT Member Services Rep
  • CFCCU
  • Cedar Falls, IA FULL_TIME
  • Join Our Team Cedar Falls Community Credit Union is seeking talented individuals who are motivated to serve our members in the best way possible. We take pride in providing our members with a comforta...
  • 1 Month Ago

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MASTER LICENSEES, Fractional Director services
  • Boardroom Advisors
  • Köln, IA CONTRACTOR
  • Master Licensees Background Information Board Advisors provide an excellent solution for ambitious businesses looking for growth, profitability and stability. Increasing numbers of senior level people...
  • 1 Month Ago

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MASTER LICENSEES, Fractional Director services
  • Boardroom Advisors
  • Marshalltown, IA CONTRACTOR
  • Master Licensees Background Information Board Advisors provide an excellent solution for ambitious businesses looking for growth, profitability and stability. Increasing numbers of senior level people...
  • 1 Month Ago

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Director of Health Services – Assisted Living RN
  • Shell Rock Senior Living
  • Shell, IA FULL_TIME
  • The Meadows of Shell Rock, on the campus of Shell Rock Senior Living, is seeking a Director of Health Services (RN) to lead our assisted living team. If you're ready to use your clinical expertise, le...
  • 27 Days Ago

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Grounds Crew Member (Cedar Falls, IA)
  • Western Home Services
  • Cedar, IA FULL_TIME
  • Western Home Communities is seeking to add a Grounds Crew Member to join our team. This individual will be responsible for seasonal grounds maintenance and other maintenance tasks to support Western H...
  • Just Posted

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0 Member Services Director jobs found in Cedar Falls, IA area

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Director of Athletic Development
  • Wartburg College
  • Waverly, IA
  • Function of Position: Responsible to the Vice President for Institutional Advancement, with additional supervision from ...
  • 4/25/2024 12:00:00 AM

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Director of Operations
  • North Star Community Services
  • Waterloo, IA
  • North Star Community Services , a Cedar Valley private, not-for-profit organization that provides adult day services and...
  • 4/24/2024 12:00:00 AM

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Director of Facilities
  • Hawkeye Community College
  • Waterloo, IA
  • Job Summary Do you enjoy tending to construction, overseeing building maintenance and various facility projects? Do you ...
  • 4/24/2024 12:00:00 AM

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Director of Nursing Education Program
  • State Of Colorado
  • Denver, IA
  • THIS IS A NON-CLASSIFIED POSITIONGJD-416280 6/23: GJD-416280 6/23Community College of Denver is seeking individuals with...
  • 4/24/2024 12:00:00 AM

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Director, Customer Operations
  • Wiz
  • Charles City, IA
  • Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profil...
  • 4/23/2024 12:00:00 AM

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Director National Accounts East
  • Voss Water
  • Charles City, IA
  • Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profil...
  • 4/23/2024 12:00:00 AM

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Account Director (Financial Services)
  • Bounteous
  • Charles City, IA
  • Bounteous x Accolite makes the future faster for the world's most ambitious brands. Our services span Strategy, Analytic...
  • 4/23/2024 12:00:00 AM

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Director of Transportation
  • National Association of Development Organizations
  • Waterloo, IA
  • **Job Listing: Director of Transportation** > > Director of Transportation Iowa Northland Regional Council of Government...
  • 4/22/2024 12:00:00 AM

Cedar Falls is a city in Black Hawk County, Iowa, United States. As of the 2010 census, the city population was 39,260. It is home to the University of Northern Iowa, a public university. Cedar Falls is located at 42°31′24″N 92°26′45″W / 42.52333°N 92.44583°W / 42.52333; -92.44583 (42.523520, −92.446402). According to the United States Census Bureau, the city has a total area of 29.61 square miles (76.69 km2), of which, 28.75 square miles (74.46 km2) is land and 0.86 square miles (2.23 km2) is water. Natural forest, prairie and wetland areas are found within the city limits at the Hartma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$122,234 to $167,584
Cedar Falls, Iowa area prices
were up 0.8% from a year ago

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