Member Services Director jobs in Concord, NH

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

S
Director of Special Services
  • Springfield School District
  • Springfield, VT FULL_TIME
  • Job Summary: The Director of Special Services is responsible for the day to day provision of all special education and psychological, behavioral and evaluation services. Primary responsibility is to assure that all identified special education students receive a free and appropriate public education in compliance with all state and federal rules and regulations. The director is the primary person responsible for providing necessary financial and program information to the Agency of Education and the SSD Chief Financial Officer under law, regulation and SDD policy.


    The Director serves on the SSD Leadership Team, working collaboratively with the Director of Curriculum, Instruction and Assessment, the CFO, and the Superintendent to fulfill administrative responsibilities.


    Essential Duties and Responsibilities:
    Other duties may be assigned.

    • Develops, manages and evaluates all district Special Education programs, including curriculum, budgeting and fund disbursement, in compliance with all appropriate state and federal regulations.
    • Develops and implements policies and procedures for standardization, compliance and guidance.
    • Develops and implements the Local Education Agency Plan for Special Education, as required by IDEA.
    • Conducts and/or coordinates in-service Special Education training workshops for Special Education personnel.
    • Consults with Principals on Special Education programs, supervision and evaluation.
    • Collects data for Child Identification and Child Count Activities.
    • Collects data for evaluating student progress, program effectiveness and resource utilization.
    • Defines and improves, under general direction of the Superintendent, the administrative structure of Special Education services to clarify line and staff operations and define job descriptions.
    • Establishes workload and assignments of Special Education personnel in cooperation with administrators.
    • Produces annual reports or special reports as needed.
    • Arranges transportation services for eligible Special Education students.
    • Participates in appropriate local, state and national professional meetings.
    • Recruits, screens, and recommends for hire Special Education personnel in conjunction with the Principals and Superintendent.
    • Disseminates to the public, staff and boards information relative to Special Education services, objectives, and programs.
    • Oversees IDEA-B Basic, BEST, EEE and Medicaid, completing the annual applications and evaluations for these programs, chairing appropriate committees and recommending appropriate expenditures for these programs to the Superintendent.
    • Selects, schedules, and follows up on diagnostic procedures identifying students’ eligibility for Special Education services.
    • Selects personnel to work with individual students placed in outside residential facilities, and oversees the selected team and learning plan established for these students.
    • Consults with curriculum development committees (or designates a staff member to do so) to represent Student Support Services in the development of curriculum.
    • Communicates with other Special Education Directors to both implement appropriate individual student IEP’s and to share general knowledge and ideas.
    • Maintains confidential files of Special Education students in locked file cabinet at the Central District Office, and monitors confidentiality of school based Special Education files in each building.
    • Attends appropriate professional meeting/seminars, and reads relevant journals and papers to keep current on new research findings and improved techniques in specialized areas.
    • Establishes effective liaisons with the various offices and agencies within the community and state that may provide specialized or professional help to students and their families, and serves as the referral agent to those offices and agencies when deemed appropriate.
    • Works cooperatively with the school district attorneys in regard to matters of due process in Special Education.
    • Performs other duties or assignments as directed by the Superintendent.
    • Supervisory functions, generally in conjunction with the school principal:
      • Provides overall direction to Special Education and psych/speech services staff.
      • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
      • Responsibilities include interviewing, hiring and training; planning, assigning, and directing work; appraising performance; rewarding and disciplining; and addressing complaints and resolving problems.
    • Ensures that all required and applicable State and Federal laws with respect to Special Education are administered in each school. Assesses and evaluates conditions in each school and reports findings and recommendations to each school board.
    • Develops procedures for effective and efficient implementation of all board policies with respect to delivery of Special Education services in the supervisory union.
    • Advises and assists building level administrators in the implementation of Special Education programs.
    • Supervises the provision of services to all children in the Springfield School District (birth-21), according to federal and state law.
    • Supports Principals with the implementation of accommodations and supports for students protected by Section 504.
    • Ensures that appropriate staff development is provided for all supervisory union teachers, support staff, and administrators needed for the implementation of Special Service Programs.
    • Develops and implements a system for developing goals for Special Education services which include a timeline for accomplishments, and which are measurable and reportable.
    • Collects data from each school and reports to state and federal agencies as required.
    • Attends, as necessary and appropriate, basic staffing team meetings and IEP meetings.
    • Functions as LEA representative at the request of the building administration or as necessary.
    • Advises and assists building administrators to ensure eligible students are provided appropriate, safe, and cost effective transportation services.
    • Advises and assists building administrators with new staff orientation and training.
    • Advises and prepares the Special Education budgets and the disbursement of Special Education funds in accordance with district procedures.
    • Provides coverage, consultation and support to building administrators.
    • Attends, at the request of the Superintendent, school board meetings.
    • Performs other duties and responsibilities as assigned by the Superintendent.
  • 15 Days Ago

T
DIRECTOR PUBLIC HEALTH SERVICES
  • The State of New Hampshire
  • Concord, NH FULL_TIME
  • State of New Hampshire Job Posting Department of Health and Human Services Division of Public Health Services Concord, NH- Hazen Drive DIRECTOR, DIVISION OF PUBLIC HEALTH SERVICES #9U448 $100,587-$140...
  • 15 Days Ago

D
Director Nursing - Psychiatry Services
  • Dartmouth-Hitchcock Health
  • Lebanon, NH FULL_TIME
  • Overview Director Nursing - Psychiatry Inpatient and Ambulatory Services Directs, coordinates and evaluates clinical operations and is responsible for the operational management of nursing in the inpa...
  • 17 Days Ago

L
Social Services Director
  • Lebanon Center
  • Lebanon, NH FULL_TIME
  • Genesis is the nation's leading provider of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is d...
  • 21 Days Ago

S
Director of Commercialization Services
  • Simbex
  • Lebanon, NH FULL_TIME
  • Simbex is looking for someone who is passionate about medical device and healthtech innovation to lead our Commercialization Strategy consulting practice. The ideal candidate has 5-10 years in the med...
  • Just Posted

E
Social Services Director
  • Elm Wood Center
  • Claremont, NH FULL_TIME
  • Social Services Director Open at Elm Wood Center! Apply Today & Join our Fabulous Team! *New Grads Welcome to Apply* Benefits $28/hourHealth, Dental, Vision, Company-paid life insurance, 401K, Paid Ti...
  • 22 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Member Services Director jobs found in Concord, NH area

A
Foundation Development Director
  • ACLAM
  • Chester, NH
  • ACLAM Mission: The American College of Laboratory Animal Medicine advances the humane care and responsible use of labora...
  • 4/25/2024 12:00:00 AM

C
Director of Administration
  • Charter Oak Capital Management
  • Portsmouth, NH
  • Director of Administration With locations in New Hampshire and Maine The Director of Administration is a member of the f...
  • 4/24/2024 12:00:00 AM

F
Director, Brokerage Risk
  • Fidelity TalentSource LLC
  • Merrimack, NH
  • Job Description: The Role The Brokerage Risk team advises Fidelity s dynamic individual investor businesses building lif...
  • 4/24/2024 12:00:00 AM

P
Executive Director
  • Parenting Journey
  • Milford, NH
  • Boys & Girls Club of Souhegan Valley Seeks Executive DirectorAbout Boys & Girls Club of Souhegan ValleyThe Boys & Girls ...
  • 4/23/2024 12:00:00 AM

U
PROGRAM DIRECTOR
  • UHS
  • Nashua, NH
  • Responsibilities Clinical Program Director Horizon Health is seeking a Program Director to oversee the Behavioral Health...
  • 4/23/2024 12:00:00 AM

P
Director of Development
  • Prescott Farm Environmental Education Center
  • Laconia, NH
  • Work Where You Play! Prescott Farm Environmental Education Center, located in the heart of New Hampshire's Lakes Region ...
  • 4/22/2024 12:00:00 AM

P
Director of Development
  • Prescott Farm Environmental Education Center
  • Laconia, NH
  • Work Where You Play! Prescott Farm Environmental Education Center, located in the heart of New Hampshire's Lakes Region ...
  • 4/22/2024 12:00:00 AM

A
Executive Director
  • ABLE NH
  • Concord, NH
  • ROLE The Executive Director of ABLE New Hampshire is responsible for providing strategic leadership and oversight to the...
  • 4/21/2024 12:00:00 AM

Concord is located at 43°12′24″N 71°32′17″W / 43.20667°N 71.53806°W / 43.20667; -71.53806 (43.2070, −71.5371). According to the United States Census Bureau, the city has a total area of 67.5 square miles (174.8 km2). 64.2 square miles (166.4 km2) of it is land and 3.2 square miles (8.4 km2) of it is water, comprising 4.79% of the city. Concord is drained by the Merrimack River. Penacook Lake is in the west. The highest point in Concord is 860 feet (260 m) above sea level on Oak Hill, just west of the hill's 970-foot (300 m) summit in neighboring Loudon. Concord lies fully within the Merrima...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$136,817 to $187,578
Concord, New Hampshire area prices
were up 1.4% from a year ago

Member Services Director in Fort Myers, FL
Romine recalled a story of a member in Montana who called in about a seeing-eye dog and how to get one.
January 17, 2020
Member Services Director in New Suffolk, NY
Leverage all available technology to automate member service transactions in order to eliminate/streamline manual processes and increase the allocation of staff time to advancing constituent relations.
January 07, 2020
Member Services Director in Pocatello, ID
Unite provides its members with many different services, all of which involve fighting for equality and diversity in the workplace.
January 03, 2020