Member Services Director jobs in Duluth, MN
Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Member Services Director jobs
MPS - Inside Sales Representative
- Association Member Benefits Advisors
-
Duluth, MN
FULL_TIME
-
About Our Company
Association Member Benefits Advisors (AMBA) is a national full-service insurance agency that provides much-needed insurance coverage to retired and active educators, police, firefighters, state, city, and municipal workers. Our insurance agents help some of our most selfless servants secure the retirement they deserve. We work to protect the financial well-being of retirees while preserving the quality of life for them and the people they love.
AMBA Inside Sales Benefits Representatives engage members and policyholders from some of the largest retired public employee associations in the nation. The Benefits Representative role provides presentations by phone on product details and facilitates phone enrollment of members into these programs. No Cold Calls!
Over 400 associations across all 50 states exclusively endorse AMBA to provide benefits to their members. Some of these associations include the Texas Retired Teachers Association, Georgia Retired Educators Association, Illinois Retired Teachers Association, North Carolina Retired Governmental Employees Association, and the California Retired Teachers Association.
- Through our exclusive endorsements, we gain direct access to their members, and our in-house Marketing team generates thousands of qualified leads that we provide to our agents at no cost.
- Every advisor has their own aspirations, and you can achieve them here at AMBA with our proven systems and processes.
- A structured setting for sales professionals with support systems and coaching, technology, and training at no cost to you
Your Day To Day
- Enhance brand through excellent, courteous, and professional communication while maintaining the utmost quality standards as required
- Make 70 calls per day to members and policyholders to engage in additional benefit opportunities and handle inbound call volume as needed
- Use a consultative approach to sell needs-based L&H insurance products to public service employees and help them choose benefits to secure their financial future
- Provide a best-in-class member experience when answering questions regarding existing policies or other sales & service-related inquiries
- 2 years Call Center or Insurance Sales Experience
- Strong communication skills, including the demonstrated ability to speak, listen and write effectively (i.e., strong verbal, written, and interpersonal skills)
- Able to navigate efficiently within a variety of technology platforms and record all activities/call summaries for historical purposes
- Experience working with Salesforce.com or similar CRM
- Enthusiasm for learning and ability to learn through virtual and in-person formats
- Motivated, results-driven, optimistic team builders with exceptional interpersonal skills
- A commitment to excellence in all that you do
Perks & Comp
- Compensation is via hourly pay and monthly bonuses. Target total compensation, upon meeting minimum requirements, is $50,000-$60,000 in the first year for average producing reps.
- Top established team members are earning over $100,000 annually
- Medical benefits, dental, vision, life insurance, and long-term disability
- 401K
- PTO and employee holidays
- Rapidly growing company with room for advancement. We promote from within
Other Details of the Job
Hourly Rate: $14
Schedule:
8 hour shifts
Monday to Friday
#LI-remote - 1 Month Ago
Director of MLS and Membership Services
- Lake Superior Area Realtors, Inc.
-
Duluth, MN
FULL_TIME
- Position Title: Director of Multiple Listing Service (“MLS”) and Membership Services About Us: The Lake Superior Area REALTORS, Inc. is a membership driven organization. We exist to advance the succes...
- Just Posted
Director of Food Services
- GreenTree of Hubbell
-
Hubbell, MI
FULL_TIME
- Now hiring a Director of Food Services! Certification as a Dietary Manager preferred, but we will train the right candidate. Great Benefits and Bonus Structure. Educational Assistance for qualified in...
- 3 Days Ago
Culinary Services Director
- Monarch Healthcare Management
-
Duluth, MN
FULL_TIME
- Culinary Director POSITION SUMMARY The culinary Director is responsible for managing the culinary service department in providing quality food and nutritional services to residents. This position prov...
- 9 Days Ago
Director of Human Services
- Terch & Associates LLC
-
Cloquet, MN
FULL_TIME
- Terch & Associates, on behalf of Fond du Lac Band of Lake Superior Chippewa, is seeking a community health professional to serve as the Human Services Director of the Fond du Lac at Community Health S...
- 12 Days Ago
Director of International Programs and Services
- Michigan Technological University
-
Houghton, MI
FULL_TIME
- Department: International Programs & Services Essential Duties & Responsibilities (other duties may be assigned) Core functional position-specific duties* Serve as Principal Designated School Official...
- 28 Days Ago
Filters
- Current Active Filter
- Duluth, MN
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Member Services Director jobs found in Duluth, MN area
Executive Director
- Hartley Nature Center
-
Duluth, MN
- About the Position The Executive Director (ED) holds responsibility for day-to-day operations as well as working with a ...
- 4/22/2024 12:00:00 AM
Director of Mission Advancement
- Minnesota Council Of Nonprofits
-
Duluth, MN
- OVERVIEW : Chum is a non-profit 501 (C)3 organization that serves about 8,000 low-income, homeless, hungry, isolated, an...
- 4/22/2024 12:00:00 AM
Aging and Disability Resource Center (ADRC) Director
- Douglas County (wi)
-
Superior, WI
- The Aging and Disability Resource Center (ADRC) Director develops and administers the operation of programs and services...
- 4/22/2024 12:00:00 AM
Program Director
- DRCC
-
Duluth, MN
- DRCC is seeking a Program Director for our Birch location in Proctor, MN who will successfully provide the programmatic ...
- 4/21/2024 12:00:00 AM
Sales Director - (NO EXPERIENCE REQUIRED)
- Infinity Business Group
-
Duluth, MN
- Job Description Job Description Do you have a natural ability to connect with people? Have you been looking for a career...
- 4/21/2024 12:00:00 AM
Director of Nursing/ Assistant Director of Nursing
- Diamond Willow and Keystone Bluffs Assisted Living
-
Duluth, MN
- Job Details Job Location Support Services - Duluth, MN Description Diamond Willow Management is seeking a Director of Nu...
- 4/20/2024 12:00:00 AM
Executive Director/LALD
- Diamond Willow Assisted Living
-
Duluth, MN
- About Us: Diamond Willow is an Assisted Living and Memory Care facility that started in 2004. We have 9 locations throug...
- 4/19/2024 12:00:00 AM
Surgery Center Administrator
- Brainerd Lakes Economic Development Corporation
-
Duluth, MN
- Job Description Job Description POSITION TITLE: Ambulatory Surgery Center Administrator (Status Exemption) ROLE: Respons...
- 4/19/2024 12:00:00 AM
About Duluth, Minnesota
According to the United States Census Bureau, the city has a total area of 87.43 square miles (226.44 km2); 67.79 square miles (175.58 km2) is land and 19.64 square miles (50.87 km2) is water. It is Minnesota's second-largest city by land area, surpassed only by Hibbing. Of its 87.3 square miles (226 km2), 68 square miles (180 km2), or 77.89%, is land and 19.3 square miles (50 km2), or 22.11%, is water. Duluth's canal connects Lake Superior to the Duluth–Superior harbor and the Saint Louis River. It is spanned by the Aerial Lift Bridge, which connects Canal Park with Minnesota Point ("Park Poi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$128,067 to $175,582
Duluth, Minnesota area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Member Services Director do?
Member Services Director in Fort Myers, FL
Romine recalled a story of a member in Montana who called in about a seeing-eye dog and how to get one.
January 17, 2020
Member Services Director in New Suffolk, NY
Leverage all available technology to automate member service transactions in order to eliminate/streamline manual processes and increase the allocation of staff time to advancing constituent relations.
January 07, 2020
Member Services Director in Pocatello, ID
Unite provides its members with many different services, all of which involve fighting for equality and diversity in the workplace.
January 03, 2020