Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Our skilled nursing facility is seaking a Social Services Director to join our team in the Gainesville area. The ideal candidate will be energetic, result-orientated team leader with superior interpersonal and communication skills to take charge of the Social Services Department.
Our facility offers:
Key Job Functions of the Social Services Director:
Manages department to assure assessments, discharges and psychological needs of residents are met.
Orient resident to long term care environment and facilitate adjust upon placement.
Timely and accurate completion and documentation of all required MDS for case load.
Understands the MDS process and accurately assesses, documents and provides interventions in the areas of hearing, speech, vision, cognitive patterns, mood, behavior and customary routines, discharge and communicates interventions to the care team.
Keeps in touch with and has professional relationships with vendors such as Hospice, Home Care, durable medical equipment (DME) companies.
Understand, comply and promote rules regarding all resident rights, promotes positive relationship with residents, visitors and regulators.
Responsible for the Medicaid process, completing MDS assessments, admission process etc.
Requirements of the Social Services Director:
Must have at least (1) one year Social Services experience in a Skilled Nursing Facility
Bachelor's degree in Social Work or other allied field, preferred.
Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing social services.
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0 Member Services Director jobs found in Gainesville, FL area