Member Services Director jobs in Galveston, TX

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

B
Director of Social Services
  • Brazos Healthcare Center
  • Jackson, TX FULL_TIME
  • Nexion affiliates operate 56 skilled nursing and rehabilitation as well as assisted living facilities in Louisiana, Mississippi and Texas. Each of our affiliate skilled nursing and assisted living campuses offers a home-like setting influenced by their own unique regional cultures. Our commitment to excellence is reflected in our positive clinical outcomes, resident and family member testimonials, satisfaction reports and AHCA Quality Awards.

    Function:

    The Director of Social Services assumes administrative authority and accountability for the provision of medically related social services that assist the residents to attain or maintain the highest practicable physical, mental and psycho-social well-being. Services provided meet professional standards of social work practice, consistent with state and federal laws and regulations.

    Supervisory Responsibilities:

    The Director of Social Services supervises the Social Workers and guides facility staff in matters of residency advocacy, protection and promotion of resident’s rights. In collaboration with Administrator, allocates resources in an efficient and economic manner to provided medically related social services.

    Minimum Qualifications:

    • Working knowledge of personal computer and software applications used in job functions, (word processing, graphics, databases, spreadsheets, etc.)
    • Ability to supervise, instruct and motivate others.
    • Strong organizational and analytical skills; oral and written communication skills.
    • Demonstrated ability in independent functioning and strong leadership.
    • Working knowledge and ability to apply professional standards of social work practice in job situations.
    • Current knowledge of state and federal laws and regulations that apply to practice of social work in long term care.

    Education and/or Experience: Minimum of Bachelor’s Degree in Social Work or in a human services field (including but not limited to Sociology, Special Education Rehabilitation Counseling, Psychology). One year supervised social work experience working directly with individuals in a health care setting.

    Certificates, Licenses, Registrations: Current Social Work license in the state.

    Responsibilities:

    • As part of the admission process, meet with the Resident and family to review policies on advanced directives, Resident rights and discrimination.
    • Conduct and document a social services evaluation, including identification of Resident problems/needs.
    • Provide/arrange for social work services as indicate by Resident/family needs.
    • Assist Residents, as needed, with financial planning.
    • Keeps the Resident’s family informed of Resident problems, personal needs, transfers and changes of level assignment.
    • Maintains a current list of community resources to facilitate referrals.
    • Working knowledge and ability to apply professional standards of social work practice in job situations. Able to establish criteria to assure that services provided meet established standards of quality.
    • Demonstrate satisfactory level of interpersonal skills to interact with residents, families, community and interdisciplinary staff.
    • Demonstrate assessment skills sufficient to evaluate residents’ behavior, to collect data to evaluate psycho- social needs, risk factors for psycho- social deterioration and residents’ responses to interventions. Able to interpret and explain resident behavior to staff in way that fosters understanding, facilitates treatment and respect for resident rights and minimizes use of chemical and physical restraints.
    • Able to implement social service interventions that achieve treatment goals, address resident needs, link social supports, physical care and physical environment to enhance quality of life.
    • Able to express self adequately in written and/or oral communication and to communicate effectively in an interdisciplinary care setting with residents, families, staff members.
    • Carries out all duties in accord with the facility mission and philosophy.
    • Demonstrates knowledge of and respect for the rights, dignity and individuality of each resident in all interactions.
    • Appreciates the importance of maintaining confidentiality of resident and facility information.
    • Demonstrates honesty and integrity at all times in the care and use of resident and facility property.
    • Knowledge of emergency and disaster procedures of facility. Able to locate nearest exit, to understand and respond to written or oral instructions in case of emergency.
    • Sufficient mobility, and strength to move freely through the building, to assure resident safety at all times and to assist, transfer or otherwise move residents of facility out of danger in case of emergency.
    • Demonstrates respect for co-workers and responds to needs of residents by complying with facility policies and procedures.
    • Ability to comply with facility policies and procedures for workplace safety including infection control procedures, application of universal precautions for blood borne pathogens, use of personal protective equipment and handling of hazardous materials.
    • Demonstrates ability to prioritize tasks/responsibilities and complete duties/projects within allotted time.
    • Able to carry out the essential functions of this job (with or without reasonable accommodation) without posing specific, current risk of substantial harm to health and safety of self and others.
    • Ensures that the quality and appropriateness of Resident care meets or exceeds company and industry standards and ensures that all services are in compliance with state and federal legal, regulatory, accreditation and reimbursement guidelines.
    • Maintain effective relationships and open communication with Residents, families, staff.
    • Access continuing education opportunities appropriate to responsibilities.
    • Participates in quality improvement activities, which reduce cost and increase efficiency through improved systems and processes.
    • All other duties, as assigned.

    Compensation and Benefits Package

    We offer a competitive compensation and benefits package to include voluntary Medical, Dental, Vision, AD&D Benefits, LT/ST Disability, Life Insurance, Flex Spending Account and 401K
    EOE M/F/D/V

  • 20 Days Ago

D
Director of Clinical Services
  • Doctor’s Choice Home Care & Hospice
  • La Marque, TX FULL_TIME
  • Summary of Essential Functions for the Position: Committed to Caring, A Registered Nurse who effectively leads the clinical team (nursing and therapy) and is responsible for the overall provider/branc...
  • 4 Days Ago

A
Director of Clinical Services
  • APPLIED HEALTH CARE NURSING DIVISION INC
  • La Marque, TX OTHER
  • Job Details Job Location: La Marque Branch - La Marque, TX Position Type: Full Time Salary Range: Undisclosed Travel Percentage: Up to 75% Job Shift: Day Job Category: Nursing DescriptionSummary of Es...
  • 7 Days Ago

D
Director of Child Care Services
  • Delta-T Group Inc.
  • League, TX OTHER
  • Location: League City, TX 77573 Date Posted: 1/25/2024 Category: Management Education: Bachelor or Master's Degree With over 30 years in business, the Delta-T Group has built a reputation for referrin...
  • 1 Month Ago

H
Director of Business Services
  • Hitchcock Independent School District
  • Hitchcock, TX FULL_TIME
  • Description/Notes: Responsible for oversight of all financial and business affairs of the district. Provide leadership for the district’s financial services activity to ensure legally sound and effect...
  • 1 Month Ago

U
Director, Cardiac Services
  • UTMB Health Careers
  • Galveston, TX FULL_TIME
  • Job Description: The Director for Invasive and Non-Invasive Cardiac Services reports to the Vice President, Procedural Services and is responsible for providing leadership and oversight for designated...
  • 1 Month Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Member Services Director jobs found in Galveston, TX area

A
Sales Director
  • Azira
  • Pasadena, TX
  • Description You will be joining Azira, one of the fastest-growing media companies in advanced ad targeting and location ...
  • 3/28/2024 12:00:00 AM

C
Assistant Camp Director
  • City of Friendswood
  • Friendswood, TX
  • PURPOSE OF THE JOB: Under direct supervision of the Summer Day Camp Director, assists in planning, programming, and dire...
  • 3/28/2024 12:00:00 AM

T
Assistant Food Service Director
  • TKC Holdings
  • Galveston, TX
  • Wage Rate $45,000/year Overview Are you looking for a career with premium benefits?and the potential for growth?? At Tri...
  • 3/28/2024 12:00:00 AM

G
Associate Director of Marketing
  • Galveston Island Park Board of Trustees
  • Galveston, TX
  • Park Board of Trustees and Visit Galveston in Galveston, TX is looking to hire a full-time Associate Director of Marketi...
  • 3/27/2024 12:00:00 AM

W
Program Director - Full-Time
  • Watermark Retirement Communities
  • Galveston, TX
  • Watermark Retirement Communities has been a leader in the senior housing industry for over 30 years, and our commitment ...
  • 3/27/2024 12:00:00 AM

M
Program Director
  • More Than Rehab
  • Pasadena, TX
  • Compensation: $80,000 - $100,000 commensurate with experience. Health benefits (dental and vision available) 401k Two we...
  • 3/26/2024 12:00:00 AM

A
Director of Regulatory Affairs
  • Addison Group
  • Pasadena, TX
  • Summary: Marine Regulatory Director will direct and oversee marine permit applications and support through providing sub...
  • 3/24/2024 12:00:00 AM

T
Assistant Food Service Director>
  • TKC Companies
  • Galveston, TX
  • TKC Companies - JobID: 28257 [Assistant Restaurant Manager] As an Assistant Food Service Director @ TKC, you will: Plan,...
  • 3/24/2024 12:00:00 AM

The city of Galveston is situated on Galveston Island, a barrier island off the Texas Gulf coast near the mainland coast. Made up of mostly sand-sized particles and smaller amounts of finer mud sediments and larger gravel-sized sediments, the island is unstable, affected by water and weather, and can shift its boundaries through erosion. The city is about 45 miles (72 km) southeast of downtown Houston. The island is oriented generally northeast-southwest, with the Gulf of Mexico on the east and south, West Bay on the west, and Galveston Bay on the north. The island's main access point from the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$134,730 to $184,714
Galveston, Texas area prices
were up 1.2% from a year ago

Member Services Director in Fort Myers, FL
Romine recalled a story of a member in Montana who called in about a seeing-eye dog and how to get one.
January 17, 2020
Member Services Director in New Suffolk, NY
Leverage all available technology to automate member service transactions in order to eliminate/streamline manual processes and increase the allocation of staff time to advancing constituent relations.
January 07, 2020
Member Services Director in Pocatello, ID
Unite provides its members with many different services, all of which involve fighting for equality and diversity in the workplace.
January 03, 2020