Member Services Director jobs in Huntington, WV

ESSENTIAL FUNCTIONS OF POSITION:

-          Plans and directs a comprehensive social services program which provides support services for residents and family.

-          Responsible for coordinating all admissions and discharge to ensure facility census is kept at its maximum capacity.

-          Participates in an interdisciplinary team approach to better serve the needs of the facility population.

-          Provides for therapeutic intervention to help residents cope with the social and psychological aspects of their illnesses, impairments, or disabilities as well as their feelings about separation from family/community, physical and emotional loss.

-          Maintains written documentation in the customer medical record per facility policy and state federal guidelines.

-          Performs an initial evaluation/assessment of each resident’s biopsychosocial needs to be placed in medical records. Active cases require ongoing written documentation.

-          Develops social services component of the resident’s plan of care identifying specific problems, goals and approaches. Ensures and documents that resident/families have input into the care planning process.

-          Acts as a liaison/advocate between residents, families, outside agencies, and the Administrator to ensure that the residents rights are maintained.

-          Takes responsibility for conducting family group meetings as needed (new admissions group, support group, family and friends’ council, etc)

-          Performs administrative requirements such as completing necessary forms and reports under the direction of the Administrator and submitting such reports to the Administrator and/or consultants as required.

-          Facilitates discharge planning including the development of an organized discharge plan.

-          Participated in departmental budget planning and supplies monthly report to Administrator.

-          Performs additional duties as assigned.

EDUCATION/ REQUIREMENTS

Must possess as a minimum, a bachelor’s degree in Social Work or a a bachelor’s degree in a human services plus a minimum of two years’ experience in a supervisory capacity in a Long Term Care; or equivalent combination of education and experience. Must possess any certification/ licensures required by State regulations.