Member Services Director jobs in Jackson, MS

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Mississippi First - Deputy Director
  • Deputy Director - Daniels Solutions
  • Jackson, MS FULL_TIME
  • About Mississippi First

    Mississippi First was founded in 2008 by Rachel Canter and her childhood friend, Sanford Johnson. Driven to change the fact that Mississippi has historically been last, our founders set a bold vision: a Mississippi first in education nationally. Mississippi First is a non-partisan, nonprofit, education policy organization that champions transformative policy solutions, ensuring educational excellence for every Mississippi child.

    Overview

    Reporting to the Executive Director and an integral part of the senior management team, the Deputy Director is a pre-K-12 policy expert who assists Mississippi First in developing and enacting its policy agenda. The Deputy Director will directly manage a team of (5) policy and special project team members, and assist the Executive Director in managing the executive team. As a pivotal member of the leadership team, the Deputy Director will work very closely with the Executive Director to understand the overall operations of Mississippi First and may serve to represent the organization during any absences of the Executive Director.

    What You’ll Do (Implementation 100% of daily role)

    Strategy

    • Support the Executive Director in the development of the policy and advocacy strategy.
    • Support the Executive Director in the development of the partnerships and special projects strategy.
    • Implement each organizational strategy as defined by the Executive Director.

    Management

    • Assist the Executive Director in managing the policy and advocacy agenda, as decided on by the Executive Director.
    • Assist the Executive Director in developing and managing special projects and partnerships.
    • Manage the work of the Policy Team on a day-to-day basis.
      • Oversee the writing and editing of policy publications.
      • Guide and oversee the planning, design, development, and implementation of research and analysis projects across pre-K12.
      • Ensure the accuracy of statistical reports and data summaries, including graphics and tables that portray data, for use in policy analyses, research papers, briefings, and reports.
      • Serve as the primary manager of members of the Policy Team.
    • Manage the work of the Special Projects Team on a day-to-day basis.
      • Oversee the completion of special projects.
      • Serve as the primary manager of members of the Special Projects Team.

    Organizational Leadership

    • Shadow the Executive Director to learn the operations of Mississippi First and serve as a representative of Mississippi First in the absence of the Executive Director.
    • Assist the Executive Director in the day-to-day management of operations and communications, as needed.

    Other duties as assigned

  • 1 Month Ago

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Member Services Coordinator
  • Benefit Administration Services, Ltd.
  • Ridgeland, MS FULL_TIME
  • The Member Services Coordinator is the first point of contact for all member-related questions, request, and concerns. This role supports the account management team by ensuring that our client's cove...
  • 19 Days Ago

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Director of Women's Services
  • Mountain Management Group
  • Jackson, MS FULL_TIME
  • The Director of Women's Services is responsible for the proper delivery of knowledgeable, compassionate, and efficient patient care throughout Women's Services. This includes Labor and Delivery, Ante ...
  • 21 Days Ago

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Director of Environmental Services (EVS)
  • HHS, LLC
  • Hazlehurst, MS FULL_TIME
  • Salary Range: $65,000 - $70,000 DOE EVS Management experience preferred Floor Care experience a plusDirector, Environmental Services (EVS)Lead a goal-oriented hospital housekeeping department to creat...
  • 21 Days Ago

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DIRECTOR OF OUTPATIENT SERVICES
  • Brentwood Behavioral Healthcare
  • Flowood, MS FULL_TIME
  • Responsibilities: DIRECTOR OF OUTPATIENT SERVICES OPPORTUNITY (FULL-TIME) Brentwood Behavioral Healthcare is a 120 bed capacity behavioral health facility that provides psychiatric services. We specia...
  • 22 Days Ago

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Director of Clinical Services
  • Oceans Healthcare
  • Jackson, MS FULL_TIME
  • Oceans Healthcare will expand behavioral health services in Jackson, opening fall 2024. Oceans Healthcare of Jackson, a 77-bed facility will expand inpatient capacity for adult and senior behavioral h...
  • 23 Days Ago

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0 Member Services Director jobs found in Jackson, MS area

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Director, Capture
  • Amentum
  • Jackson, MS
  • Job Description Amentum is seeking a full-time **Capture Manager** to lead and support growth in its Critical Missions/S...
  • 4/25/2024 12:00:00 AM

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Director of Engineering
  • D2b Groups
  • Clinton, MS
  • Our client is seeking a highly skilled and experienced Engineering Director of Product Design and Development . This key...
  • 4/24/2024 12:00:00 AM

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Director of Development
  • National Association Of Episcopal Schools
  • Ridgeland, MS
  • Objective: To oversee St. Andrews fundraising efforts; to support both the schools annual and capital giving projects; a...
  • 4/23/2024 12:00:00 AM

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Director of Engineering
  • Aisera Inc.
  • Jackson, MS
  • What we do: AI Service Experience PlatformHeard of ChatGPT? Its advanced LLMs with generative AI capabilities allow for ...
  • 4/23/2024 12:00:00 AM

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Director of Communications
  • Kinetic Staffing, LLC
  • Jackson, MS
  • We are seeking candidates for the role of Director of Communication at a leading professional services firm in the Jacks...
  • 4/23/2024 12:00:00 AM

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Deputy Director - Policy
  • Mississippi First
  • Jackson, MS
  • About Mississippi First Mississippi First was founded in 2008 by Rachel Canter and her childhood friend, Sanford Johnson...
  • 4/22/2024 12:00:00 AM

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Deputy Director
  • Mississippi First
  • Jackson, MS
  • About Mississippi First Mississippi First was founded in 2008 by Rachel Canter and her childhood friend, Sanford Johnson...
  • 4/21/2024 12:00:00 AM

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Director of Communications
  • Kinetic Staffing Llc
  • Jackson, MS
  • We are seeking candidates for the role of Director of Communication at a leading professional services firm in the Jacks...
  • 4/21/2024 12:00:00 AM

Jackson is located primarily in northeastern Hinds County, with small portions in Madison and Rankin counties. The Pearl River forms most of the eastern border of the city. A small portion of the city containing Tougaloo College lies in Madison County, bounded on the west by Interstate 220 and on the east by U.S. Route 51 and Interstate 55. An unconnected section of the city surrounds Jackson–Evers International Airport in Rankin County. In the 2010 census, only 622 of the city's residents lived in Madison County, and only 1 lived within the city limits in Rankin County. The city is bordered t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$117,859 to $161,586
Jackson, Mississippi area prices
were up 1.2% from a year ago

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