Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
HealthSource Saginaw (HSS) is looking for a Director of Clinical Services passionate about the work they do and who enjoy working in a fast paced, patient centered environment. You will be challenged by the dynamic environment, where you will work as a pivotal member of the Leadership Team, to exceed company goals and foster teamwork.
In accordance with the Mission, Vision, Values and Leadership Expectations set forth by HealthSource Saginaw (HSS) and any applicable federal, state and/or regulatory statues/guidelines, the Director of Clinical Services is responsible for performing a wide range of inpatient care activities for assigned patients, program development, and provides quality assurance reviews of the Therapists/Social Workers in the inpatient Behavioral Medicine program. This position supervises all Inpatient Therapists, Social Workers, Recreational Therapists, Occupational Therapist and the adolescent educational services. This position reports to the Program Executive for Behavioral Medicine.
HSS provides tuition assistance and a comprehensive benefit package including paid time off, major medical, prescription, vision, dental, defined contribution plan with up to 7% employer match, health reimbursement account, flex-spending account and short and long term disability. HSS is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program.
Pre-employment physical, drug screen and background check required. HealthSource Saginaw is an EEO/Affirmative Action employer for all including Women, Minorities, Veterans and Individuals with disabilities.
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