Member Services Manager jobs in Amarillo, TX

Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Inside Sales Representative
  • Association Member Benefits Advisors
  • Amarillo, TX FULL_TIME
  • About Our Company
    Association Member Benefits Advisors (AMBA) is a national full-service insurance agency that provides much-needed insurance coverage to retired and active educators, police, firefighters, state, city, and municipal workers. Our insurance agents help some of our most selfless servants secure the retirement they deserve. We work to protect the financial well-being of retirees while preserving the quality of life for them and the people they love.

    AMBA Inside Sales Benefits Representatives engage members and policyholders from some of the largest retired public employee associations in the nation. The Benefits Representative role provides presentations by phone on product details and facilitates phone enrollment of members into these programs. No Cold Calls!

    Over 400 associations across all 50 states exclusively endorse AMBA to provide benefits to their members. Some of these associations include the Texas Retired Teachers Association, Georgia Retired Educators Association, Illinois Retired Teachers Association, North Carolina Retired Governmental Employees Association, and the California Retired Teachers Association.

    Through our exclusive endorsements, we gain direct access to their members, and our in-house Marketing team generates thousands of qualified leads that we provide to our agents at no cost.

    • Every advisor has their own aspirations, and you can achieve them here at AMBA with our proven systems and processes.
    • A structured setting for sales professionals with support systems and coaching, technology, and training at no cost to you

    Your Day To Day

    • Enhance brand through excellent, courteous, and professional communication while maintaining the utmost quality standards as required
    • Make 70 calls per day to members and policyholders to engage in additional benefit opportunities and handle inbound call volume as needed
    • Use a consultative approach to sell needs-based L&H insurance products to public service employees and help them choose benefits to secure their financial future
    • Provide a best-in-class member experience when answering questions regarding existing policies or other sales & service-related inquiries

    We Encourage You To Apply If You Have

    • 2 years Call Center or Insurance Sales Experience
    • Strong communication skills, including the demonstrated ability to speak, listen and write effectively (i.e., strong verbal, written, and interpersonal skills)
    • Able to navigate efficiently within a variety of technology platforms and record all activities/call summaries for historical purposes
    • Experience working with Salesforce.com or similar CRM
    • Enthusiasm for learning and ability to learn through virtual and in-person formats
    • Motivated, results-driven, optimistic team builders with exceptional interpersonal skills
    • A commitment to excellence in all that you do

    Perks & Comp

    • Compensation is via hourly pay and monthly bonuses. Target total compensation, upon meeting minimum requirements, is $50,000-$60,000 in the first year for average producing reps.
    • Top established team members are earning over $100,000 annually
    • Medical benefits, dental, vision, life insurance, and long-term disability
    • 401K
    • PTO and employee holidays
    • Rapidly growing company with room for advancement. We promote from within


    Other Details of the Job


    Hourly Rate: $14

    Schedule:

    8 hour shifts
    Monday to Friday

    #LI-remote

  • 28 Days Ago

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Member Services Representative
  • Planet Fitness (United PF Partners)
  • Amarillo, TX FULL_TIME
  • THE PLANET FITNESS MISSIONWe at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active...
  • Just Posted

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Member Services Representative
  • Planet Fitness - United FP Management, LLC
  • Amarillo, TX FULL_TIME
  • THE PLANET FITNESS MISSIONWe at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active...
  • 19 Days Ago

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Future Opening: Member Services Representative
  • Planet Fitness - United FP Management, LLC
  • Amarillo, TX FULL_TIME
  • THE PLANET FITNESS MISSIONWe at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active...
  • 20 Days Ago

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Truck Services Manager
  • TravelCenters of America
  • Amarillo, TX FULL_TIME
  • There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us dai...
  • 1 Month Ago

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Surgical Services Nurse Manager
  • Hereford Regional Medical Center
  • Hereford, TX FULL_TIME
  • Job Summary: Responsible for direction of patient care in the operative environment. Manages staff members in the Ambulatory Surgery, Surgery and PACU departments. Consults with staff, physicians and ...
  • 28 Days Ago

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0 Member Services Manager jobs found in Amarillo, TX area

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System Analyst Liaison CA
  • Maxor National Pharmacy Services, LLC
  • Amarillo, TX
  • Overview: Maxor National Pharmacy Services is seeking a highly competent System Alnalyst Liaison with working knowledge ...
  • 4/15/2024 12:00:00 AM

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Customer Experience Supervisor I - Westgate Mall
  • JCPenney
  • Amarillo, TX
  • General Description General Description:As the Customer Experience Supervisor I - You are accountable for driving profit...
  • 4/14/2024 12:00:00 AM

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Greeter
  • Walmart
  • Amarillo, TX
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/14/2024 12:00:00 AM

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Retail Service Specialist
  • O'Reilly Auto Parts
  • Amarillo, TX
  • The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service,...
  • 4/14/2024 12:00:00 AM

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HVAC Summer Intern- Amarillo
  • ROBERT MADDEN INDUSTRIES LTD
  • Amarillo, TX
  • Job Details Level Entry Job Location AMA - AMARILLO, TX Description About the Company: Robert Madden Industries, LTD. is...
  • 4/14/2024 12:00:00 AM

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Environmental Technician/Scientist
  • Trihydro Corporation
  • Amarillo, TX
  • Job Title Environmental Technician/Scientist Job Type Full-time Location Amarillo, TX 79101 US (Primary) Category Engine...
  • 4/14/2024 12:00:00 AM

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Housekeeper
  • Courtyard Amarillo Downtown
  • Amarillo, TX
  • Job Summary: Informacin disponible en espaol a continuacin. A Housekeeper is primarily responsible for maintaining clean...
  • 4/13/2024 12:00:00 AM

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Customer Service Associate
  • Raising Cane's Chicken Fingers
  • Amarillo, TX
  • **Customer Service Associate** Amarillo, Texas **BENEFITS** **Voluntary** * Dental * Vision * Supplemental Life Insuranc...
  • 4/12/2024 12:00:00 AM

Amarillo (/ˌæməˈrɪloʊ/ AM-ə-RIL-oh) is the 14th-most populous city in the state of Texas, United States. It is also the largest city in the Texas Panhandle, and the seat of Potter County. A portion of the city extends into Randall County. The estimated population was 199,826 as of 2017. The Amarillo metropolitan area has an estimated population of 276,020 in four counties as of 2017. The metro population is projected to surpass 310,000 in 2020. Amarillo, originally named Oneida, is situated in the Llano Estacado region. The availability of the railroad and freight service provided by the Fort ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Manager jobs
$78,404 to $104,594
Amarillo, Texas area prices
were up 1.2% from a year ago

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