Member Services Manager jobs in Appleton, WI

Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

T
Member Services - Member Services Associate
  • The Stevens Point Area YMCA
  • Stevens, WI FULL_TIME
  • FREE
    Y Membership

    Flexible
    Schedule

    Discounts on Y
    programs and

    Child Care

    Internship
    Credit/Work
    Experience

    Y Retirement
    Savings Account

    Supportive
    Community

    Inclusive Work
    Environment

    Share your enthusiasm and customer-focused work with our Members by providing timely and accurate
    information to members and guests. Assist Member Services Director in creating and implementing member-
    focused policies and procedures. Facilitate training while providing leadership to Member Services Associates.
    Process accurate day to day operations such as registrations, sales, and refunds.

    A fully completed Stevens Point Area
    YMCA Employment Application is

    required. Applications are available
    at the Member Services desk or
    online at www.spymca.org/jobs.

    HOW TO APPLY:

    The Stevens Point Area YMCA is an equal
    opportunity employer functioning under an

    Affirmative Action Plan.

    WORK AT THE Y

    Member Services
    $10.17/hour

    Qualifications:
    Established history of positive customer service experience.
    Skilled in use of Microsoft Office.
    Proactive in seeking answers to member and guest inquiries.
    Ability to thrive in a fast paced environment
    Comfortable managing multiple tasks simultaneously
    Strong communication skills, with a “listen-first” mentality
    Willingness to help others – members, guests, and coworkers
    Consistently displays our core values: Caring, Respect,
    Responsibility, and Honesty.

    STEVENS POINT AREA YMCA 1000 Division Street, Stevens Point, WI 54481 715.342.2980 www.spymca.org/jobs

    PART-TIME
    Part time or full time available. Shifts are flexible, with a goal of consistency.

  • 15 Days Ago

H
Environmental Services - Manager in Training
  • Healthcare Services Group, Inc.
  • SHEBOYGAN, WI OTHER
  • Additional Information #Nowhiring Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare ...
  • 17 Days Ago

H
Environmental Services - Manager in Training
  • Healthcare Services Group, Inc.
  • TOMAHAWK, WI OTHER
  • Additional Information #Nowhiring Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare ...
  • 17 Days Ago

H
Environmental Services Department Manager
  • Healthcare Services Group, Inc.
  • Holstein, WI FULL_TIME
  • Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we hav...
  • 8 Days Ago

H
Dining Services - Manager in Training
  • Healthcare Services Group, Inc.
  • WITTENBERG, WI OTHER
  • Additional Information #NowHiring Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare ...
  • 9 Days Ago

H
Environmental Services Department Manager
  • Healthcare Services Group, Inc.
  • NEW HOLSTEIN, WI OTHER
  • Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have...
  • 10 Days Ago

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0 Member Services Manager jobs found in Appleton, WI area

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Service Operations Manager
  • North Central Utility of Wisconsin LLC
  • Kaukauna, WI
  • Job Description Job Description North Central Utility is looking for a self-motivated, highly organized individual to le...
  • 4/23/2024 12:00:00 AM

C
Member Service Representative
  • Community First Credit Union
  • Appleton, WI
  • **Search Modifier****Description****Example** **** ** Jul 16, 2021** **Job Category****:** Branch Operations **Requisiti...
  • 4/23/2024 12:00:00 AM

A
Reception Attendant
  • Aileron Management
  • Appleton, WI
  • Job Type Part-time Description The Hampton Inn Appleton/Fox River Mall Area is looking for a part-time, Reception Attend...
  • 4/22/2024 12:00:00 AM

L
Supply Attendant
  • LG-OSS LLC
  • Neenah, WI
  • Job Details Job Location G095 - Neenah, WI Education Level High School Salary Range $11.50 Hourly Travel Percentage None...
  • 4/22/2024 12:00:00 AM

S
Customer Service Clerk
  • Schwarz Partners, LP
  • Appleton, WI
  • **Customer Service Clerk** Appleton, WI, USA ? Combined Locks, WI, USA Req #229 Friday, January 21, 2022 Integrity Fiber...
  • 4/21/2024 12:00:00 AM

B
Customer Service Specialist
  • Bergstrom Corp
  • Neenah, WI
  • ** Customer Service Specialist** **Job Category****:** Sales **Requisition Number****:** EXPER004613 Showing 1 location ...
  • 4/21/2024 12:00:00 AM

U
Front of House Manager
  • Uncle Mike's Food Emporium
  • Appleton, WI
  • The FOH Manager is responsible for overseeing all aspects of the customer experience within the establishment's public a...
  • 4/20/2024 12:00:00 AM

M
Dental Assistant/Patient Service Representative
  • Midwest Dental Group
  • Appleton, WI
  • X Dental Assistant/Patient Service Representative Position in Appleton, WI **Dental Assistant/patient Service Representa...
  • 4/19/2024 12:00:00 AM

Appleton is a city in Outagamie (mostly), Calumet, and Winnebago counties in the U.S. state of Wisconsin. One of the Fox Cities, it is situated on the Fox River, 30 miles (48 km) southwest of Green Bay and 100 miles (160 km) north of Milwaukee. Appleton is the county seat of Outagamie County. The population was 72,623 at the 2010 census. Of this, 60,045 were in Outagamie County, 11,088 in Calumet County, and 1,490 in Winnebago County. Appleton is the principal city of the Appleton, Wisconsin Metropolitan Statistical Area, which is included in the Appleton-Oshkosh-Neenah, Wisconsin Combined Sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Manager jobs
$83,579 to $111,498
Appleton, Wisconsin area prices
were up 1.3% from a year ago

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