Member Services Manager jobs in Benton Harbor, MI
Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Recently Added Member Services Manager jobs
Team Member
- Little Caesars dba Enterprise Food Services, Inc
-
Dowagiac, MI
FULL_TIME
-
Team Member
Job Summary:
The Team Member works productively and professionally as part of the restaurant team and independently while delivering products to customers. They perform their job responsibilities in such a way that all customers are satisfied, the products they make are of high quality, and they contribute to a safe, clean and comfortable work environment.
Nature & Scope:
The Team Member receives direction from the restaurant management team and Little Caesars training materials to effectively perform their job. Team Members will practice the established procedures and use the proper tools associated with taking and preparing customer orders and maintaining the restaurant. Team Members may be required to be proficient at each of the stations in the store and must also be willing to signdance as requested. Team Members need to work in cooperation with other team members and management to achieve restaurant goals. Team Members will be scheduled according to our business needs and therefore no guarantee of hours can be made. This position requires physical work such as lifting, squatting and standing for long periods of time.
Related Work Requirements:- The ability to lift and move 55 pounds.
- The ability to reach and move items from as high as 6 feet and as low as 6 inches off the ground.
- The ability to control and utilize equipment safely and correctly; i.e., the sheeter machine (18 or over), vertical cutting mixer (18 or over), cheese cups, pan grippers, spatula, pizza dough cutter, can opener, scales, microwave, telephone, computer system, etc.
- The ability to apply pressure to cut through and to clean products.
- The ability to communicate to customers and co-workers
- The ability to understand direction, instructions and product specifications.
- The ability to process and complete customer’s orders.
Qualifications:The Team Member must:- Be at least 16 years of age.
- Be dependable and hard working with the ability to handle pressure situations and stress.
- Possess excellent communication and interpersonal skills and the ability to express a positive attitude toward others.
- Possess the ability to understand and follow direction and instructions.
- Possess a flexible schedule with adequate availability for shift assignments.
- Possess a positive and contributing attitude with a willingness to help the store and other Team Members succeed.
- Possess the ability to perform the essential functions of the job.
Performance Measures & Goals:- Serves customers according to the Customer Service Standards, the Priority Guidelines and the Remedy Process.
- Prepares high quality products consistently by following Little Caesars recipes, specifications and procedures as shown on the station job helpers and as described in the CARDS materials.
- Displays the proper image as outlined in the Enterprise Food Services, Inc. Employee Handbook and/or as directed by the management staff.
- Cleans and organizes work stations and other assigned areas in accordance with store checklists as assigned to help maintain the standards for restaurant image as described in the Little Caesars ORG manual and as directed by management staff.
- Practices safety and security procedures as defined in the Enterprise Food Services, Inc. Employee Handbook, during orientation, and governed by government agencies.
- Follows Little Caesars policies procedures and standards of conduct as outlined in the Enterprise Food Services, Inc. Employee Handbook, during orientation, and as directed by management.
- 19 Days Ago
Team Member
- Little Caesars dba Enterprise Food Services, Inc
-
Paw Paw, MI
FULL_TIME
- Team Member Job Summary: The Team Member works productively and professionally as part of the restaurant team and independently while delivering products to customers. They perform their job responsib...
- 1 Day Ago
Team Member
- Little Caesars dba Enterprise Food Services, Inc
-
Benton, MI
FULL_TIME
- Team Member Job Summary: The Team Member works productively and professionally as part of the restaurant team and independently while delivering products to customers. They perform their job responsib...
- 7 Days Ago
Caregiver for Elderly Family Member
- ComForcare Home Services
-
South Haven, MI
FULL_TIME,PART_TIME
- Are you searching for a new position that brings meaning to your world? Are you passionate about caring for others? Do you take pride in providing support that helps individuals achieve their goals? I...
- 5 Days Ago
Caregiver for Elderly Family Member
- ComForcare Home Services
-
South Haven, MI
FULL_TIME,PART_TIME
- Are you searching for a new position that brings meaning to your world? Are you passionate about caring for others? Do you take pride in providing support that helps individuals achieve their goals? I...
- 5 Days Ago
Clinical Services & Programs Manager
- Riverwood Center
-
Benton, MI
OTHER
- At Riverwood Center we have a team of caring and committed professionals providing a wide array of personalized services to individuals with behavioral health, intellectual & developmental disabilitie...
- 20 Days Ago
Filters
- Current Active Filter
- Benton Harbor, MI
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Member Services Manager jobs found in Benton Harbor, MI area
Greeter
- Walmart
-
Dowagiac, MI
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/24/2024 12:00:00 AM
Greeter
- Walmart
-
Paw Paw, MI
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/24/2024 12:00:00 AM
Service Department Project Manager
- Gaylor Electric
-
Elkhart, IN
- Overview: OUR VISION. The HIGHEST PERFORMING NATIONAL CONTRACTOR OF EXCELLENCE, delivering on our Cornerstone of Reliabl...
- 4/24/2024 12:00:00 AM
Customer Experience Manager
- Michaels Stores, Inc.
-
Benton Harbor, MI
- Store - BENTON HARBOR, MI Deliver a customer centric shopping experience by managing and delivering effective front-end ...
- 4/23/2024 12:00:00 AM
Director Application Services
- Career Connections, LLC.
-
South Bend, IN
- Director, Application Services ***HYBRID work schedule with onsite work in South Bend required - this is NOT a remote ba...
- 4/21/2024 12:00:00 AM
Customer Care Specialist 8a-5p
- Tire Rack
-
South Bend, IN
- Description Health, Vision, and Dental Insurance; Matching 401k; Paid Time Off Hourly, Non-Exempt, Starting at $18 / hou...
- 4/21/2024 12:00:00 AM
Service Advisor - Truck Care
- Loves Travel Stops & Country Store
-
Michigan City, IN
- Req ID: 433551 Address: 10157 N. Loves Avenue Michigan City, IN, 46361 Welcome to Love’s! OBJECTIVE: Service Advisors dr...
- 4/21/2024 12:00:00 AM
Locksmith Office Service Manager
- The Flying Locksmith - South Bend
-
South Bend, IN
- Job Description Job Description The Office Service Manager at The Flying Locksmiths is a critical role responsible for o...
- 4/20/2024 12:00:00 AM
About Benton Harbor, Michigan
Benton Harbor is a city in Berrien County in the U.S. state of Michigan which is located southwest of Kalamazoo, and northwest of South Bend, Indiana. In 2010, the population was 10,038 according to the census. It is the smaller, by population, of the two principal cities in the Niles–Benton Harbor Metropolitan Statistical Area, an area with 156,813 people.
Benton Harbor and the city of St. Joseph are separated by the St. Joseph River and are known locally as the "Twin Cities".[not in citation given] Fairplain and Benton Heights are unincorporated areas adjacent to Benton Harbor.
According to...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Manager jobs
$83,406 to $111,268
Benton Harbor, Michigan area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Member Services Manager do?
Member Services Manager in Utica, NY
Are you a new Yale Health member or thinking of becoming one? Visit our New Members page.
December 31, 2019
Member Services Manager in Monterey, CA
Select the box that says Not a Member yet? then complete the form and pay.
December 02, 2019
We work with 400 community groups providing a diverse volunteer work force needed to deliver their essential services.
February 15, 2020
Member Services Manager in Pittsburgh, PA
Coast Central Credit Union announced that Melissa Collins has been appointed Manager, Member Services of its Eureka Downtown location at 4th & F Streets, reporting to VP, Member Services Kristin Blair.
February 20, 2020