Member Services Manager jobs in Boise, ID

Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Social Services Manager
  • Cascadia Services, LLC
  • Eagle, ID FULL_TIME
  • Description

    We are looking to add to the team of professionals who work at one of our Cascadia Facilities. Cascadia has a mission of being a FORCE for Good, and this individual is a direct component in achieving success for one of our facilities. The responsibility of the Social Services Manager is to act as an advocate for the residents. The Social Services Manager protects vulnerable residents and ensure that their best interest is observed an helps them to find remedies to their situation. We are also willing to consider a Non-Licensed Clinical Social Worker. 


    Note: All employees of Cascadia Healthcare are required to submit and be cleared to work in the facility per each 

    state’s specific background check requirements prior to contact with patients/residents.


    Essential Functions

    • Assesses the psychosocial status of patients related to the patient’s illness and environment and communicates findings to the registered nurse. 
    • Carries out social evaluations and plans person-centered intervention based on evaluation findings. 
    • Maintains clinical documentation on all patients referred to social work. 
    • Provides information and coordinates referral services for residents/patients and families/caregivers regarding resident’s/patient’s practical and environmental needs. 
    • Provides information to residents/patients or families/caregivers regarding community agencies and other available services. 
    • Serves as liaison between residents/patients or families/caregivers and community agencies. 
    • Maintains collaborative relationships with facility co-workers to support resident/patient care. 
    • Participates in the development of the total plan of care and case conferences for residents/patients referred to social services, as required. 
    • Assists physician and other team members in understanding significant social and emotional factors related to residents’/patients’ health problems.
    • Establishes behavior monitoring and interventions to provide quality care to resident and reduce/alleviate necessity of medication use.
    • Addresses resident behaviors to prevent harm to themselves or others.
    • Actively participates in discharge planning and advises on issues relating to resident’s/patient’s practical and enviro mental needs post-discharge. 
    • Coordinates medication review regimen to determine gradual dose reduction to the lowest possible dose.


    Knowledge/Skills/Abilities

    • Demonstrates good verbal and written communication, and organization skills.



    Requirements

    Education

    • Bachelor’s or Master’s degree in social work.


    Licenses/Certification

    • LCSW, LSW, or MSW license required.
    • Must have a valid driver’s license.


    Experience

    • Experience in post-acute/ skilled nursing preferred.


  • 4 Days Ago

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Dining Services Department Manager
  • Healthcare Services Group, Inc.
  • EMMETT, ID OTHER
  • Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have...
  • 30 Days Ago

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Member Services Supervisor (Summer)
  • Shore Lodge Whitetail LLC
  • Call, ID FULL_TIME
  • DescriptionWHO ARE WE? Whitetail Club is the premier private community in the Pacific Northwest. The allure of this hidden gem in McCall, Idaho stems from the natural luxuries of the area, which are a...
  • 17 Days Ago

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Member Services Attendant - Summer
  • Shore Lodge Whitetail LLC
  • Call, ID FULL_TIME
  • DescriptionMEMBER SERVICES SUMMARY:Our Member Services Team ensures that our members’ and their guests’ requests and needs are fulfilled at 5 Star/4 Diamond service level. Every member of the team is ...
  • 16 Days Ago

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Enhancement Services Crew Member
  • Franz Witte Landscape Contracting, Inc.
  • Nampa, ID OTHER
  • About Franz Witte Franz Witte is a three-department company with divisions in landscape construction, commercial landscape maintenance, and garden center retail. With nearly 170 employees, we have bee...
  • 1 Month Ago

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Commercial Services Crew Member
  • Franz Witte Landscape Contracting, Inc.
  • Nampa, ID OTHER
  • About Franz Witte Franz Witte is a three-department company with divisions in landscape construction, commercial landscape maintenance, and garden center retail. With nearly 170 employees, we have bee...
  • 1 Month Ago

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0 Member Services Manager jobs found in Boise, ID area

Boise (/ˈbɔɪsi/ (listen)) is the capital and most populous city of the U.S. state of Idaho, and is the county seat of Ada County. Located on the Boise River in southwestern Idaho, the population of Boise at the 2010 Census was 205,671, the 99th largest in the United States. Its estimated population in 2016 was 223,154. Boise is in southwestern Idaho, about 41 miles (66 km) east of the Oregon border, and 110 miles (177 km) north of the Nevada border. The downtown area's elevation is 2,704 feet (824 m) above sea level. Most of the metropolitan area lies on a broad, flat plain, descending to the ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Manager jobs
$80,215 to $107,011
Boise, Idaho area prices
were up 2.5% from a year ago

Member Services Manager in Utica, NY
Are you a new Yale Health member or thinking of becoming one? Visit our New Members page.
December 31, 2019
Member Services Manager in Monterey, CA
Select the box that says Not a Member yet? then complete the form and pay.
December 02, 2019
We work with 400 community groups providing a diverse volunteer work force needed to deliver their essential services.
February 15, 2020
Member Services Manager in Pittsburgh, PA
Coast Central Credit Union announced that Melissa Collins has been appointed Manager, Member Services of its Eureka Downtown location at 4th & F Streets, reporting to VP, Member Services Kristin Blair.
February 20, 2020