Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Mission Manager Inc. helps saves lives and property by enabling first responders to operate more efficiently and effectively. Our web-based software provides search and rescue, fire-fighting, law enforcement, emergency management and community activity organizations with tools that help with team member resource management, event planning and control, communication and documentation. We are proud to serve those who serve us.
Mission Manager seeks an experienced independent Field Sales Representative to drive sales of its Mission Manager cloud-based software platform.
The position will be based in and serve as Mission Manager’s business development and sales resource throughout the Southeastern United States (FL, GA, AL, MS)(respectively, the “Territory”).
Mission Manager offers a performance based compensation package which includes competitive commission, expense reimbursement, and equity participation plans.
Mission Manager Inc. is an equal opportunity employer
Qualified applicants should submit a resume and cover email including salary history to jobs@missionmanager.com noting Independent Field Sales Rep and the Territory in the subject line.
Website: www.missionmanager.com
Headquarters: 970 West Valley Parkway #708, Escondido, CA 92025
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