Member Services Manager jobs in Flagstaff, AZ
Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Recently Added Member Services Manager jobs
Member Services Representative
- Planet Fitness - United FP Management, LLC
-
Prescott, AZ
PART_TIME
-
THE PLANET FITNESS MISSIONWe at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone. In the end, it’s all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We are not here to kiss your butt, only to kick it if that’s what you need. We need you, because face it, our planet wouldn’t be the same without you. You belong!
ORGANIZATION OVERVIEWTitle: Member Services RepresentativeReports to: Club ManagerFLSA: Non-Exempt
THE OPPORTUNITYLook no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. Your opportunity has arrived! United FP is dynamic, growing and continually evolving. If you thrive in a changing environment and have a passion for people, then United FP may be the place for you. A role with United FP is an opportunity to be a part of something special. If you would love working for a rapidly growing company that changes people’s lives for the better each and every day, helps them live healthier, doesn’t judge anyone, and supports their communities and the Boys and Girls club, then this may be your dream job!
What You'll Be DoingAs a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgment-free environment. You will create “raving fans” by delivering 1% customer service, continually engaging and encouraging our members to succeed on their fitness journey.- You will ensure our club is super clean because our members value this and we’re known for that too.
- Finding new and current members to join the fitness trainer in fitness classes.
- You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
- You will help the entire team at the welcome desk checking in our members while providing
greetings and farewells to them. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities. - Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
- Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
- United FP offers competitive salaries, PF Black Card membership and opportunities for growth.
What You'll Bring to the Table:- Birthdate that confirms you are a minimum of 18 years of age.
- Passion for helping others.
- Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
- On-time dependability because you know people are counting on you.
- High School diploma or GED equivalent.
Physical Demands:- Must be able to occasionally lift, push, or pull at least 50 lbs.
- Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch.
About United FP Management, LLC
United FP Management, LLC (“UFP") is the largest developer and operator of fitness clubs under the Planet Fitness brand. United FP operates in the High Value Low Price (HVLP) segment of the fitness market and serves 1.1 million members across 192 clubs. UFP is diversely positioned across 14 states – Arizona (44 clubs) and Texas (30 clubs) represent its two largest markets – and multiple market types ranging from urban metro to small markets. The Company was formed in 2016 via the merger of five Planet Fitness franchisee platforms and has grown through consistent organic site development and four additional tuck-in acquisitions. United FP is headquartered in Austin, Texas.United FP Management, LLC is owned by American Securities, a leading U.S. private equity firm that invests in market- leading North American companies with annual revenues generally ranging from $200 million to $2 billion and/or $50 million to $200 million of EBITDA. American Securities and its affiliates have approximately $23 billion under management and based in New York with an office in Shanghai.
About Planet FitnessFounded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women.
Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process. - 22 Days Ago
Member Services Representative
- Planet Fitness - United FP Management, LLC
-
Cottonwood, AZ
PART_TIME
- THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, activ...
- 23 Days Ago
Member Services Representative
- Planet Fitness - United FP Management, LLC
-
Flagstaff, AZ
PART_TIME
- THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, activ...
- 23 Days Ago
Team Member
- Barnett Administrative Services
-
Chino Valley, AZ
FULL_TIME
- TEAM MEMBERWorks at any station to prepare and serve quality fast-service foods:Broiler: Transport boxes of hamburger and whopper patties and buns from storage area to broiler. Places sandwich patty a...
- 1 Day Ago
Team Member
- Barnett Administrative Services
-
Flagstaff, AZ
FULL_TIME
- TEAM MEMBERWorks at any station to prepare and serve quality fast-service foods:Broiler: Transport boxes of hamburger and whopper patties and buns from storage area to broiler. Places sandwich patty a...
- 3 Days Ago
Onsite Member Services / Administrative (FAZ2024-6864)
- RealManage
-
Flagstaff, AZ
FULL_TIME
- Overview How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports it...
- 7 Days Ago
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0 Member Services Manager jobs found in Flagstaff, AZ area
Philanthropy Assistant
- Lowell Observatory
-
Flagstaff, AZ
- POSITION ANNOUNCEMENT Philanthropy assistant Lowell Observatory in Flagstaff, AZ is seeking a Philanthropy Assistant. Th...
- 4/18/2024 12:00:00 AM
Community Manager - University West - Flagstaff, AZ
- Bryten Real Estate Partners
-
Flagstaff, AZ
- Job Details Job Location 009-University West - Flagstaff, AZ Salary Range $65,000.00 - $66,500.00 Base+Commission/year D...
- 4/18/2024 12:00:00 AM
Patient Care Tech - Nursing PRN
- Ernest Health
-
Flagstaff, AZ
- Overview: At Rehabilitation Hospital of Northern Arizona, our hospital has been ranked in the Top 10% nationally for reh...
- 4/17/2024 12:00:00 AM
Customer Service Representative
- Community Choice Financial Family of Brands
-
Flagstaff, AZ
- Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
- 4/16/2024 12:00:00 AM
Service Advisor - Truck Care
- Loves Travel Stops & Country Store
-
Williams, AZ
- Req ID: 433809 Address: 1055 N Grand Canyon Blvd Williams, AZ, 86046 Benefits: * Paid Time Off * Flexible Scheduling * 4...
- 4/15/2024 12:00:00 AM
Greeter
- Walmart
-
Sedona, AZ
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/14/2024 12:00:00 AM
037 - Food City Customer Service Team Lead - Cottonwood
- Bashas'
-
Cottonwood, AZ
- Job Description Position Purpose: An entry level manager, the Customer Service Team Lead, will effectively assist the St...
- 4/14/2024 12:00:00 AM
Customer Service Representative
- Community Choice Financial Family of Brands
-
Flagstaff, AZ
- Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
- 2/28/2024 12:00:00 AM
About Flagstaff, Arizona
Flagstaff is a city in and the county seat of Coconino County in northern Arizona, in the southwestern United States. In 2015, the city's estimated population was 70,320. Flagstaff's combined metropolitan area has an estimated population of 139,097. The city is named after a ponderosa pine flagpole made by a scouting party from Boston (known as the "Second Boston Party") to celebrate the United States Centennial on July 4, 1876.
Flagstaff lies near the southwestern edge of the Colorado Plateau, along the western side of the largest contiguous ponderosa pine forest in the continental United Sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Manager jobs
$82,458 to $110,002
Flagstaff, Arizona area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
What does a Member Services Manager do?
Member Services Manager in Utica, NY
Are you a new Yale Health member or thinking of becoming one? Visit our New Members page.
December 31, 2019
Member Services Manager in Monterey, CA
Select the box that says Not a Member yet? then complete the form and pay.
December 02, 2019
We work with 400 community groups providing a diverse volunteer work force needed to deliver their essential services.
February 15, 2020
Member Services Manager in Pittsburgh, PA
Coast Central Credit Union announced that Melissa Collins has been appointed Manager, Member Services of its Eureka Downtown location at 4th & F Streets, reporting to VP, Member Services Kristin Blair.
February 20, 2020