Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Since its beginning in 1970, CARDONE has grown from six employees into the largest privately-held automotive parts remanufacturer in the world. Headquartered in Philadelphia, Pennsylvania, CARDONE now employs over 5,000 employees with additional facilities in California, Texas, Mexico and Canada.
We are looking for an experienced Manager-HR Services to Supervise HR services, Benefits, and Staffing for our South Texas operations. This position requires strong organization skills, communication skills and problem solving skills!
More about who we are:
http://cardone.is/
Duties and Responsibilities:
Qualifications:
Apply today and grow with us!
CARDONE Industries is an Equal Opportunity Employer, offering all full-time employees a competitive benefits package including: medical, dental, vision, prescription, life, accidental death and dismemberment insurance; vacation time; parental leave; company-paid holidays; and a 401(K) matching program.
This position is not eligible for Visa/Green Card sponsorship
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0 Member Services Manager jobs found in Harlingen, TX area