Member Services Manager jobs in Mcallen, TX

Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Health Services Manager
  • United Migrant Opportunity Services
  • Donna, TX FULL_TIME
  • Apply Now and complete an official UMOS application to be considered at UMOS.org.

    Resumes alone are not accepted.


    Health Services Manager Essential Duties and Responsibilities:
    1. Responsible to develop effective systems that ensure the implementation of all Health functions as outlined in the Head Start Performance Standards (Child Development/Health Services Program Area) and maintains confidentiality of all health records.
    2. Will work closely with the Nutrition/ USDA/CACFP personnel to ensure implementation of the nutrition program for all children enrolled and assist coordinating and teaching staff in implementing a health/nutrition education and safety curriculum obtaining input from other staff and parents.
    3. Ensure the determination of child’s health status within timelines mandated by the Head Start Performance Standard and schedule comprehensive screenings within forty-five (45) days and ninety (90) days and implement follow-up treatment services, as necessary.
    4. Responsible to develop systems that ensure the timely delivery of all mandated health services to children and their families and assures that all children maintain up-to-date age-appropriate schedule of Well-Child Visit and ensure there is follow-up treatment for all health problems detected on enrolled children.
    5. Assist center level coordinating personnel in the review, evaluation, and interpretation of health records to determine appropriate health services and participates in staffing of children and is responsible for all health recommendations IEP/IFSP meetings as requested.
    6. Ensures the maintenance of individual health records of all children and maintains a health tracking system and analyzes Family Data Base systems Health Reports such Child PLUS and follow-up or through on identified needs.
    7. Completes all written reports necessary i.e., monthly reports, Program Information Report.
    8. Work with Family Services personnel to inform parents regarding the health/nutrition problems of their children, designs and conducts health/nutrition education for parents and staff and develop Individual Health Care Plans as needed.
    9. Develops a list of local health/nutrition resources and establishes working relationships with local providers through contracts and agreements, as appropriate.
    10. Responsible to maintain an effective Health Services Advisory Committee and assist in the annual updates, comprehensive delivery of health care services to include medical, dental, mental health and nutrition and revisions of health, nutritional, disabilities, mental health and nutrition plan and procedures in conjunction with the Policy Council and parents.
    11. Will monitor and provide training on the administration of all medication, in accordance with State requirements and agency’s procedures.
    12. Monitor the implementation of policies and procedures for health emergencies, transportation, and storage of medications.
    13. Develop and monitor policies and procedures regarding injury/accident prevention and reporting, hygiene, sanitation, food handling, diapering and hand washing and monitor, track and document all children and personnel accidents.
    14. Assists in the development and management of the health budget, providing guidance and direction to center personnel in the procurement/purchase of related health and supplies and equipment such as medical supplies for first aid kits/fanny packs.
    15. Works in coordination with the Nutrition/ USDA/CACFP personnel to provide guidance and direction on Health/Nutrition Policies and Procedures to the Nutrition Consultant in the areas of “special diets,” menu changes, nutritional assessment, and community collaboration projects.
    16. Monitors food preparations, meal services, storage areas, equipment, and supplies (including vehicles used to transport food).
    17. Responsible to develop systems that survey and acquire parental input in the development of a Parent Training Plan that addresses all health and nutrition requirements.
    18. Develop and monitor the implementation of the Occupational Safety Health Agency (OSHA) program by conducting the following activities: Material Safety Data Sheet (MSDS) and Hazard Communication Program is made available to staff; exposure control plan and right to know law is posted at the center; biohazard containers are available throughout the center.
    19. In coordination with the other Content Area Managers and the center personnel with the development/implementation of a “transitional program” that facilitates for parents record transfer, services continuity, information sharing, etc. ensuring that confidentiality of records is always maintained.
    20. Assists in the gathering/compiling and interpretation of relevant data that will be utilized for the completion of the community assessment and develops goals/objectives and appropriate planning to meet these needs.
    21. Plan and coordinate First Aid, CPR and Blood Borne Pathogen training for staff, parents, and volunteers.
    22. Responsible to participate in the non-federal share match program to the fullest extent by seeking community volunteers and documenting appropriately.
    23. Provides relevant health training to center staff in the areas of responsibilities, including orientation in the respective area plan.
    24. Attends meetings, seminars, workshops and performs other duties as assigned and necessary.

    Qualifications:
    1. Bachelor of Science Degree in Public Health Administration, Health Management, Nursing, or any related field. Masters’ Degree Preferred.
    2. Must have a combination of least 1 to 2 years’ experience working with parents in Health/Social Services setting, including demonstrated skills in development of community health and nutrition collaboration and 1 year of supervisory experience.
    3. Must be able to plan, coordinate, report and monitor the Health/Nutrition Services Program.
    4. Basic computer skills; good oral and written communications skills.
    5. Must have reliable automotive transportation, valid driver license and appropriate automotive liability insurance.
    6. Willing to travel and work irregular hours

    Work Environment, Physical, and Sensory Demands:
    The demands described here are representative of those that must be met by an employee to successfully perform the job functions. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential job functions.

    Physical Demands:
    1. Employee is frequently required to stand, walk, sit, bend.
    2. Occasionally required to lift and /or move up to 20 lbs.
    3. Occasionally required to drive.
    4. Frequently exposed to moderate temperature generally encountered in a controlled temperature environment.
    5. Noise level in this work is usually quiet to moderate.

    Tools & Equipment Used:
    1. Phones, computer system.
    2. Fax machine, copy machine, laminator, computer, calculator.
    3. Use first aid equipment, fire extinguisher.
    Usage varies by position.

    Additional Eligibility Requirements:
    Employment with UMOS is contingent upon successful completion of a criminal background check prior to employment. All employees must complete a physical exam and TB test showing absence of Tuberculosis within 30 days of employment or sooner if required by local/state regulation.

    Apply Now and complete an official UMOS application to be considered at UMOS.org.

    Resumes alone are not accepted.


    UMOS is an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

    Experience

    Required
    • 1 - 2 years: Must have a combination of least 1 to 2 years’ experience working with parents in Health/Social Services setting, including demonstrated skills in development of community health and nutrition collaboration and 1 year of supervisory experience.

    Education

    Required
    • Bachelors or better in Health Administration or related field

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

  • 16 Days Ago

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Member Services Representative
  • Crunch Fitness
  • Laredo, TX PART_TIME
  • The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and...
  • 3 Days Ago

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Member Services Representative
  • Crunch Fitness - Pharr
  • Pharr, TX PART_TIME
  • Reports to: General Manager Membership Service Representative Lead Requirements: Fluent in English and Spanish Proficient reading and writing skills Computer Skills Special Skills: Strong customer ser...
  • 7 Days Ago

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Member Services Representative
  • Planet Fitness Weslaco
  • Weslaco, TX FULL_TIME
  • At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.We are c...
  • 1 Month Ago

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MEMBER SERVICES REPRESENTATIVE
  • Planet Fitness Pharr
  • PHARR, TX FULL_TIME
  • At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.We are c...
  • 1 Month Ago

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Real Estate Services Manager
  • Affordable Homes of South Texas Inc
  • Allen, TX FULL_TIME
  • Job Title Real Estate Services Manager Summary/Objective The Real Estate Services Manager reports directly to Director of Real Estate Services who is also responsible for the following TuCasa Investme...
  • 1 Day Ago

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0 Member Services Manager jobs found in Mcallen, TX area

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Mid-Level OneStream Consultant
  • ManTech
  • Secure our Nation, Ignite your Future ManTech is seeking dedicated and enthusiastic Mid-level OneStream Consultants to j...
  • 3/27/2024 12:00:00 AM

M
Mid-Level OneStream Consultant
  • ManTech
  • Secure our Nation, Ignite your Future ManTech is seeking dedicated and enthusiastic Mid-level OneStream Consultants to j...
  • 3/26/2024 12:00:00 AM

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Team Manager
  • Panera Bread
  • St. Robert, MO
  • PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals...
  • 3/26/2024 12:00:00 AM

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Senior Medical Science Liaison-Women's Healthcare Mid Atlantic DC/VA
  • Bayer
  • Sr MSL WHC Mid Atlantic DC/VA The Senior Medical Science Liaison (MSL) serves as a trusted scientific expert and partner...
  • 3/25/2024 12:00:00 AM

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Senior Medical Science Liaison-Women's Healthcare Mid Atlantic DC/VA
  • Bayer
  • Sr MSL WHC Mid Atlantic DC/VA The Senior Medical Science Liaison (MSL) serves as a trusted scientific expert and partner...
  • 3/25/2024 12:00:00 AM

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TRICARE Beneficiary Services Representative - Naples, Italy
  • Leidos
  • Naples, NA
  • Description Are you looking for your next “great mission” professionally? Do you have more to give, want to learn new sk...
  • 3/18/2024 12:00:00 AM

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Data Center Systems Engineer with TS/SCI and Poly
  • Leidos
  • Alice Springs, NT
  • Description The Integrated Solutions Division at Leidos is seeking an experienced, focused professional to serve as a Da...
  • 1/29/2024 12:00:00 AM

McAllen is the largest city in Hidalgo County, Texas, United States, and the 22nd-most populous city in Texas. It is located at the southern tip of the state in the Rio Grande Valley. The city limits extend south to the Rio Grande, across from the Mexican city of Reynosa, and McAllen is about 70 mi (110 km) west of the Gulf of Mexico. As of 2017, McAllen’s population was estimated to be 142,696. It is the fifth-most populous metropolitan area in the state of Texas, and the binational Reynosa–McAllen metropolitan area counts a population of nearly 1.52 million. From its settlement in 1904, the ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Manager jobs
$73,993 to $98,709
Mcallen, Texas area prices
were up 1.2% from a year ago

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