Member Services Manager jobs in Petersburg, VA
Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Recently Added Member Services Manager jobs
- YMCA of Greater Richmond
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Petersburg, VA
FULL_TIME
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The Petersburg Family YMCA is currently seeking a part time, personable Member Service Associate who enjoys working in a fast paced environment to provide quality service to members and prospective members. Looking for candidates who are available to work Friday evenings, and weekends (Saturday and Sunday) from 11:45am - 4:00pm. This part time position starts at $12.00 per hour.
DUTIES of a Member Services Associate
Responsibilities include answering phones, greeting members, processing memberships and completing program registrations.
QUALIFICATIONS of a Member Services AssociateApplicants should have excellent customer service skills, strong computer skills, the ability to multi-task in a fast-paced environment, a high school diploma or GED and be 18 years old or older.
Who we are:
The YMCA of Greater Richmond stands committed to creating a work environment comprised of individuals from diverse socio-economic, racial, ethnic, religious, and national origins. We believe in nurturing the potential of all staff and are dedicated to the ongoing professional development of talent. We believe a diverse and inclusive work community is essential to fulfilling our mission of being open to all. The Y is a cause-driven organization focused on strengthening our community. The principles that guide us in our work are our core values of caring, honesty, respect, and responsibility.
- 9 Days Ago
- YMCA of Greater Richmond
-
Petersburg, VA
PART_TIME
- The Petersburg Family YMCA is currently seeking a part time, personable Member Service Associate who enjoys working in a fast paced environment to provide quality service to members and prospective me...
- 12 Days Ago
- Colonial Downs & Rosie's Gaming Emporium
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Emporia, VA
FULL_TIME
- A review of this description has excluded the marginal functions of this job which are incidental to the performance of fundamental job duties. All duties or requirements are essential job functions. ...
- 12 Days Ago
- Mohenis Services, Inc.
-
Petersburg, VA
FULL_TIME
- Mohenis Services Inc. is a 90 year old, 3rd generation family owned and operated regional service company. As our fleet has grown in the ten states we operate, we are looking for a Fleet Manager. This...
- 1 Month Ago
- Reich Installation Services Inc
-
Sutherland, VA
FULL_TIME
- Reich Installation Services is looking to add to our growing team! We are seeking a Site Manager. The Site Manager will monitor the on-site installation activities for the specific site they are assig...
- 2 Months Ago
- Argent Federal Credit Union
-
Chester, VA
FULL_TIME
- Member Center Manager – N. Chesterfield Location (Route 1) As a Member Center Manager (Branch Manager), you are a significant part of our retail team and your passion for driving exceptional customer ...
- 1 Month Ago
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0 Member Services Manager jobs found in Petersburg, VA area
- Love's Travel Stops & Country Stores
-
Disputanta, VA
- Job Description Job Description Req ID: 433943 Address: 7200 County Dr Disputanta, VA, 23842 Welcome to Love’s! OBJECTIV...
- 4/23/2024 12:00:00 AM
- Loves Travel Stops & Country Store
-
Disputanta, VA
- Req ID: 433943 Address: 7200 County Drive Disputanta, VA, 23842 Benefits: * Paid Time Off * Flexible Scheduling * 401(k)...
- 4/22/2024 12:00:00 AM
- Republic Finance
-
Colonial Heights, VA
- Overview and Responsibilities: Are you looking for a long-term opportunity with a growing financial services company tha...
- 4/20/2024 12:00:00 AM
- Healthon
-
Petersburg, VA
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
- 4/19/2024 12:00:00 AM
- Walmart
-
Colonial Heights, VA
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/19/2024 12:00:00 AM
- Healthon
-
Colonial Heights, VA
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
- 4/19/2024 12:00:00 AM
- Walmart
-
Prince George, VA
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/19/2024 12:00:00 AM
- Healthon
-
Chester, VA
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
- 4/19/2024 12:00:00 AM
About Petersburg, Virginia
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