Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Specialty Services Department Manager
Are you looking for a change of pace? Consider a career with Redi Services, LLC at our beautiful new Pocatello, Idaho location. We are a leader in the Industrial Services Industry in search of a hands-on Specialty Services Department Manager who is not afraid to jump right in and get their hands dirty to join us for an amazing fulltime, long-term opportunity with a family-owned company that is ready to make a commitment to you and your career goals. With safety being our top priority, Redi Services, LLC has exciting plans for 2024. Won't you come and join us?
Duties Include but are not limited to:
Minimum Requirements:
Salary: $70,000-$80,000 DOE.
Benefits and Perks:
Must be willing and able to pass an initial and periodic drug screens and a background check upon hire.
Clear All
0 Member Services Manager jobs found in Pocatello, ID area