Member Services Manager jobs in Raleigh, NC

Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Panel Manager
  • ECU Health Phys Team Member
  • Greenville, NC FULL_TIME
  • ECU Health

    About ECU Health

    ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.

    The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children's Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.

    Position Summary

    The Panel Manager is responsible for care management for ambulatory patients. They work to manage patients preventive care needs, flag those at risk, improve quality of care and help bridge the gap between clinician and patient. The Panel Manager may also engage in traditional staff nurse work within the ambulatory setting.

    Minimum Requirements

    Registered Nurse

    Graduate of approved School of Nursing and holds a current license to practice in the state of North Carolina, BSN Preferred- or higher.

    American Heart Association BLS Certified

    Other Information

    Shift:

    • Day shift, works within weekday clinic hours (not before 0700)

    General Statement

    It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

    Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

    We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

    Contact Information

    For additional information, please contact:

    D'metrius Dew, Talent Acquisition Consultant

    ECU Health Talent Acquisition

    Email: dmetrius.dew@ecuhealth.org

  • 18 Days Ago

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Member Benefits Specialist (MBS)
  • Association Member Benefits Advisors
  • Chapel Hill, NC FULL_TIME
  • About Our Company Association Member Benefits Advisors (AMBA) is a national full-service insurance agency that provides much-needed insurance coverage to retired and active educators, police, firefigh...
  • 1 Month Ago

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Medical Assistant - Urology Edenton
  • ECU Health Phys Team Member
  • Greenville, NC FULL_TIME
  • ECU Health About ECU Health Physicians ECU Health Physicians is multi-specialty group with over 600 providers in more than 140 primary and specialty clinics across more than 110 locations in eastern N...
  • 10 Days Ago

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Patient Access Rep: Orthopedic Trauma
  • ECU Health Phys Team Member
  • Greenville, NC FULL_TIME
  • ECU Health About ECU Health ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system ...
  • 12 Days Ago

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Registered Nurse (RN) - Urology
  • ECU Health Phys Team Member
  • Greenville, NC FULL_TIME
  • ECU Health About ECU Health Physicians ECU Health Physicians is multi-specialty group with over 600 providers in more than 140 primary and specialty clinics across more than 110 locations in eastern N...
  • 4 Days Ago

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Pathologists' Assistant - Pathology Medical Center
  • ECU Health Phys Team Member
  • Greenville, NC FULL_TIME
  • ECU Health About ECU Health ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system ...
  • 18 Days Ago

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0 Member Services Manager jobs found in Raleigh, NC area

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HVAC Service Development Sales Manager
  • Johnson Controls International
  • Raleigh, NC
  • Build your best future with the Johnson Controls team As a global leader in smart, healthy, and sustainable buildings, o...
  • 4/20/2024 12:00:00 AM

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Client Services Coordinator
  • SPECTRAFORCE
  • Raleigh, NC
  • SPECTRAFORCE® is comprised of multiple globally operating companies. We are one of the fastest-growing and largest US st...
  • 4/20/2024 12:00:00 AM

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Director of Specialty Bill Review Services - Remote
  • Rising Medical Solutions
  • Raleigh, NC
  • As our Director of Specialty Bill Review Services, you will maximize savings and client satisfaction by providing strate...
  • 4/20/2024 12:00:00 AM

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Document Services Supervisor
  • PearlCare Search Group
  • Raleigh, NC
  • The Document Specialist team is responsible for producing high quality legal documentation as well as creative work to a...
  • 4/20/2024 12:00:00 AM

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Director of Specialty Bill Review Services - Remote
  • Rising Medical Solutions
  • Raleigh, NC
  • As our Director of Specialty Bill Review Services, you will maximize savings and client satisfaction by providing strate...
  • 4/20/2024 12:00:00 AM

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Lead Advisor
  • Claire Myers Consulting
  • Raleigh, NC
  • Compensation - $65,000-125,000 base salary commensurate with experience and job duties plus bonus structure. Our client ...
  • 4/19/2024 12:00:00 AM

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Service Advisor Automotive
  • Sport Durst Automotive Group
  • Raleigh, NC
  • Job Description Job Description Service Advisors Needed - Start the Rewarding Career You've Been Looking For and Apply T...
  • 4/19/2024 12:00:00 AM

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Client Relationship Specialist
  • TransPerfect
  • Raleigh, NC
  • Who We Are: TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Toda...
  • 4/17/2024 12:00:00 AM

According to the United States Census Bureau, Raleigh occupies a total area of 144.0 square miles (373.0 km2), of which 142 square miles (369 km2) is land and 0.97 square miles (2.5 km2), or 0.76%, is covered by water. The Neuse River flows through the northeast end of the city. Raleigh is located in the northeast central region of North Carolina, where the Piedmont and Atlantic Coastal Plain regions meet. This area is known as the "fall line" because it marks the elevation inland at which waterfalls begin to appear in creeks and rivers. As a result, most of Raleigh features gently rolling hil...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Manager jobs
$84,096 to $112,189
Raleigh, North Carolina area prices
were up 1.5% from a year ago

Member Services Manager in Utica, NY
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Member Services Manager in Monterey, CA
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December 02, 2019
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Member Services Manager in Pittsburgh, PA
Coast Central Credit Union announced that Melissa Collins has been appointed Manager, Member Services of its Eureka Downtown location at 4th & F Streets, reporting to VP, Member Services Kristin Blair.
February 20, 2020