Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
$1,000 sign on bonus Limited time only!
BENEFITS
Sport Clips Haircuts is Hiring a General Manager ! Do What You Love. Love What You Do.
JOB DESCRIPTION
Our salon is looking for a talented General Manager who is passionate about cutting hair and Managing a great team! Our team is dedicated to exceptional customer service and building up a large client base, and the ideal candidate for this role has similar goals in mind. At Sport Clips, we provide ongoing training to our hair stylists and barbers so they can stay up to date on the latest haircut trends. If you are interested in growing and learning in your cosmetology career, we encourage you to apply today!
JOB REQUIREMENTS
Location Information:
15862 Manchester Rd
Ellisville, MO 63011
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