Member Services Manager jobs in Santa Barbara, CA

Job Description

Are you looking for a new opportunity? Come to Montecito Club and join our team!

Overview:
Montecito Club is a private golf and social Club with panoramic ocean views, historic setting, world-class golf featuring the newest Jack Nicklaus Signature golf course, excellent dining experiences, luxurious facilities and the unparalleled service. Come join the team today!

Job Summary:
Montecito Club, located in beautiful Santa Barbara, California, is seeking a highly motivated Member Services/Front Desk Agent. The position is responsible for being the face of the club for members and guests, providing exceptional administrative support to Member Services Managers, while exercising discretion and the utmost of confidentiality.

Responsibilities:
-Answer phones, direct calls, provide program and property information for members using professional and appropriate verbiage
-Receive and process email correspondence using professional and appropriate verbiage
-Receive and process dining reservations, movie theater reservations, and special event registration
- Create memorable experiences with a warm, welcoming personality.
- Share your personal passions and knowledge of the services and amenities available to members
-Communicate to colleagues and management team any vital information, club updates, member feedback, or any issues that arise.
- Enjoy multitasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency

What to Expect:
- Competitive Salary and Wages
- Competitive Benefits
- Paid Time Off
- Complimentary Employee Meals
- Complimentary Dry Cleaning for Employee Uniforms
- Excellent Training and Development Opportunities

Were looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Be the Best, Provide the Best.
Do you possess a calling for delivering world-class events and amenities?

About Montecito Club:
Montecito Club offers the area's finest high-end amenities and luxury services. From it's iconic Jack Nicklaus Signature Golf Course, world class high-tech fitness center and movement studios, luxury Dolby Atmos movie theater complete with concession area, 2 lane bowling alley and arcade, 25,000 square foot pool facility, 4 Championship Rebound Ace pickleball courts, 3 Championship Rebound Ace tennis courts, batting cage, bocce ball court, handmade Italian outdoor wood-fire pizza oven and so much more!

Job Qualifications

Required Skills
- A qualified applicant is a people person
- Ability to work weekends and shifts as needed/scheduled. We will work around your school schedule.
- High School diploma or equivalent is required.
- Computer experience required.
- Customer Service experience preferred.
- Maintain a warm and friendly demeanor at all times.
- Must be able to cross-train in other areas.