Member Services Manager jobs in Sarasota, FL

Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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District Manager- Dining Services
  • HCSG
  • Sarasota, FL FULL_TIME
  • Healthcare Services Group (HCSG) services thousands of accounts nationwide and is now hiring a Dining Services District Manager in your area! With a custom, state-of-the-art training program, there are engaging opportunities regardless of where you are in your career. If you crave to learn and want to make a positive impact in your community, we’d love to have you on our team!

    What We Offer!

    • Free Telemedicine and Prescription discounts
    • Comprehensive Health Coverage
    • Paid Holidays and Vacation for eligible employees
    • Employee Stock Purchase Plan (ESPP) available
    • Transfers are available Nationwide. Great for active Military and Family!
    • Employee Assistance Programs

    Position Summary

    • Manages multiple accounts in an assigned geographic area according to policies and procedures, and federal/state requirements.
    • Provides leadership, support, and guidance to ensure that food quality standards, inventory levels, food safety guidelines, and customer service expectations are met.
    • Maintains records of income and expenditures, food, supplies, personnel, and equipment.
    • Can perform the job assignments of front-line staff as necessary.
    • Up to 75% travel is required.
    • Consistently embodies the characteristics necessary to drive the Company’s Purpose, Vision, Values, and DNA.

    Qualifications

    • Bachelor’s degree in related field preferred. A high school diploma or equivalent is required.
    • Two years of experience in quantity food production/service and personnel supervision is desired.
    • Specialized training in Dining Services management and nutrition is desirable.
    • Must complete an approved sanitation and safety course.
    • Self-starter, capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical, and communication skills.
    • Successful P&L and budgetary management; exceptional organizational and time management skills with a proven track record of growing accounts.
    • Must be able to relate professionally and positively with clinical staff and healthcare facility executives with excellent communication, interpersonal, presentation, and management skills.
    • Travel is as required, for account/facility visits and participation in area activities.
    • Willingness to relocate and live in the assigned market.
    • Must submit to a Motor Vehicle Check and maintain a valid driver’s license.
    • Skilled in motivating and supervising dining service personnel.
    • General knowledge and understanding of nutrition.
    • Ability to interpret a nutrient analysis spreadsheet of patient meals.
    • Knowledge of dining service program requirements.
    • Basic computer skills.
    • Ability to maintain records and complete reports as required, including web-based reporting.
    • Excellent written and oral communication skills.
    • Considerable knowledge of quantity food production and serving techniques, food safety/sanitation requirements, and procedures.
    • An understanding of dining services program finances.
    • Skill in using public relations techniques to promote the dining services program to clients and residents.
    • Ability to interact positively with residents, clients, and other personnel, and the public.
    • Good client/customer service and organizational skills.
    • Ability to prioritize multiple tasks.
    • Ability to work effectively with a team.
    • Ability to work independently as needed to support the group effort.
    • Ability to exercise independent judgment.

    Additional Requirements:

    • Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods of time.
    • Must be able to work around food and cleaning products.
    • Must live in service area. No relocation costs.

    HCSG is one of the largest providers of environmental, dining, and nutritional services, and as such, we continually seek out motivated and professional leaders to join our team! Our firm commitment to training provides all of our associates with ample opportunity for self-improvement and professional growth. We offer equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, HCSG complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities.

    Job Type: Full-time

    Pay: $75,000.00 - $80,000.00 per year

    Benefits:

    • Dental insurance
    • Employee assistance program
    • Employee discount
    • Health insurance
    • Life insurance
    • Paid time off
    • Referral program
    • Vision insurance

    Schedule:

    • 8 hour shift

    Ability to Relocate:

    • Sarasota, FL: Relocate before starting work (Required)

    Work Location: Multiple locations

  • 16 Days Ago

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Case Manager - Aging Services
  • Jewish Family and Children's Service of the Suncoast
  • Sarasota, FL PART_TIME
  • ESSENTIAL DUTIES & RESPONSIBILITIES Assume primary responsibility for assessing client and family strengths, challenges and needs of an assigned group of clients. In conjunction with the Aging Service...
  • 18 Days Ago

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Case Manager - Aging Services
  • Jewish Family and Children's Service of the...
  • Sarasota, FL FULL_TIME
  • ESSENTIAL DUTIES & RESPONSIBILITIES Assume primary responsibility for assessing client and family strengths, challenges and needs of an assigned group of clients. In conjunction with the Aging Service...
  • 20 Days Ago

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Manager of Therapy Services
  • LHC Group
  • Sarasota, FL OTHER
  • SummaryWe are hiring for a Senior Living Manager to join our team. *highly prefer a licensed Physical Therapist Assistant **will consider licensed Physical Therapist, Occupational Therapist, Certified...
  • Just Posted

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Manager of Therapy Services
  • LHC Career Site
  • Sarasota, FL FULL_TIME
  • We are hiring for a Senior Living Manager to join our team. *highly prefer a licensed Physical Therapist Assistant **will consider licensed Physical Therapist, Occupational Therapist, Certified Occupa...
  • 2 Days Ago

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RN Manager, Clinical Services
  • Brookdale Palmer Ranch
  • Sarasota, FL FULL_TIME
  • Job DetailsJoin the Brookdale Palmer Ranch team today! We are a 160 unit continuing care retirement community, or CCRC, which means we have Assisted Living, Memory Care and Skilled Nursing all on one ...
  • 4 Days Ago

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0 Member Services Manager jobs found in Sarasota, FL area

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Client Service Representative, Personal Lines
  • Wallace Welch & Willingham, Inc.
  • Sarasota, FL
  • We are W3! We are consistently named one of the Top Places to Work by the Tampa Bay Times and Best Places to Work by Bus...
  • 4/25/2024 12:00:00 AM

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Director of Operations
  • Hutchinson Consulting
  • Sarasota, FL
  • Seeking a director of operations to be part of a well-funded, innovative new company made up of a group of unique concie...
  • 4/24/2024 12:00:00 AM

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Certified Personal Trainer Full & Part Time
  • F45 Training Port Charlotte West
  • Port Charlotte, FL
  • Job Description Job Description CPT, AED and CPR Certified Lead classes as outlined by the F45 Athletics Team Provide ha...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Healthon
  • Sarasota, FL
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/24/2024 12:00:00 AM

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Greeter
  • Connors Steak & Seafood
  • Sarasota, FL
  • Come join our team and be a part of something GREAT! At Connors Steak & Seafood, we specialize in fresh seafood and prem...
  • 4/22/2024 12:00:00 AM

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Director of Operations
  • Fil Staffing
  • Sarasota, FL
  • Director of Operations Fil Staffing is looking for a Director of Operations to join a concierge medicine provider and wo...
  • 4/21/2024 12:00:00 AM

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Customer Assistant - Market Street
  • Morrisons
  • Sarasota, FL
  • * Customer Assistant - Market Street **Search** ** Customer Assistant - Market Street** Location: Selby Salary Details: ...
  • 4/21/2024 12:00:00 AM

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Sarasota Valet Parking Attendant - 2024 Season
  • Five Star Valet
  • Sarasota, FL
  • Do you enjoy running? Do you have a great attitude and a passion for helping people? Would you like to work outside and ...
  • 4/21/2024 12:00:00 AM

Sarasota (/ˌsærəˈsoʊtə/) is a city in Sarasota County on the southwestern coast of the U.S. state of Florida. The area is renowned for its cultural and environmental amenities, beaches, resorts, and the Sarasota School of Architecture. The city is at the southern end of the Tampa Bay Area, north of Fort Myers and Punta Gorda. Its official limits include Sarasota Bay and several barrier islands between the bay and the Gulf of Mexico. According to the U.S. Census Bureau, in 2013 Sarasota had a population of 53,326. In 1986 it became designated as a certified local government. Sarasota is a prin...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Manager jobs
$82,026 to $109,427
Sarasota, Florida area prices
were up 1.5% from a year ago

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