Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Ryan's Home Services Inc. in Calimesa, CA is searching for a new pool services manager to join our team. We are located on 525 West Avenue L, Suite D. Our ideal candidate is an experienced pool services technician looking to make the next step into a supervision role to oversee and manage a small but quickly growing team. This position offers growth and opportunity to someone motivated to help develop and expand their career!
Benefits
Responsibilities
Qualifications
Pay in negotiable upon experience!
Available shifts and compensation: Available shifts all days except Sundays and Saturdays. Compensation is $22.00 - $24.00/hour.
About Ryan's Home Services Inc.: Ryan's Home Services Inc. is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.
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0 Member Services Manager jobs found in Victorville, CA area