Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Description
Are you an artistic, organized and self-motivated all-breed stylist? If yes, our award winning grooming salon is looking for you! Our business is based on customer service and our clients expect and deserve the best! We have full and part-time positions available. W-2 commission wages and, depending on full or part-time employment, other benefits. Our grooming salon is open Monday through Friday. Stylists must meet with each pet parent for a professional consultation prior to the groom.
Requirements
If you meet all of these qualifications, we would LOVE to review your application!
0 Member Services Manager jobs found in Waco, TX area