Member Services Representative jobs in Ann Arbor, MI
Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative jobs
Member Services Representative
- Crunch Fitness - Ypsilanti/Ann Arbor
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Ann Arbor, MI
FULL_TIME
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Crunch Ann Arbor & Ypsilanti are looking for Membership Service Representatives to join our growing team!
Would you like to join one of the fastest-growing fitness franchises in the world? With over 400 locations in the U.S. and internationally, Crunch Fitness is a leader in making reaching your fitness goals possible! If you're passionate about helping others get life-changing results, we're looking for you!
Core Job Responsibilities
Make reaching fitness goals achievable (and fun!) by assisting members with selecting the right membership for their specific fitness goals, and then supporting those members the best way we can through exceptional customer service & account management.-
Advising potential members on the right membership type for them & helping them get started at Crunch. - Ensuring that all members have access to a highly trained and professional fitness staff through the CrunchOne KickOff.
- Being a subject matter expert on all things Crunch for proper policy advisement.
- Helping members navigate baseline billing/membership questions & keeping all member information up to date/current.
- Strategizing ways to engage & serve the member base by driving awareness around the different services that we offer.
- Maintaining club cleanliness through consistent efforts directed at general tidiness, maintenance & upkeep.
Work Place Perks
Here at Crunch, it’s not just about what you can do for us, but it’s about what we can do for you! We recognize that the greatest way to serve our community in health and fitness is through ensuring that our team can lead by example. That’s why when you work here, you get:- FREE Peak Results Membership.
- We Pay to Get You Certified Through NASM (Accredited by the NCCA)!
- FREE Continuing Education Credits.
- Gain Relevant Industry Experience While Attending School!
- Mentorship from a Professional Leadership Team with a Combined 30 Years in the Industry.
Education Level
- High School Diploma or GED required.
- Prior experience working at a franchised gym is preferred but not required.
Physical Requirements:
Regularly required to demonstrate or explain proper physical fitness activities, techniques, and procedures. Regularly required to lift up to 50 pounds.
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- 2 Days Ago
Member Services Representative
- Crunch Fitness - Ypsilanti/Ann Arbor
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Jackson, MI
FULL_TIME
- Reports to:Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all mem...
- 5 Days Ago
Member Services Representative
- Planet Fitness - MI Berry Group
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Adrian, MI
FULL_TIME
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
- 10 Days Ago
Member Services Representative
- Crunch Fitness - Ypsilanti/Ann Arbor
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Ypsilanti, MI
FULL_TIME
- Crunch Ann Arbor & Ypsilanti are looking for Membership Service Representatives to join our growing team! Would you like to join one of the fastest-growing fitness franchises in the world? With over 4...
- 11 Days Ago
Member Services Representative
- Michigan Educational Credit Union
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Ann Arbor, MI
FULL_TIME
- Opening/closing and maintaining credit union accounts Open and maintain Individual Retirement Accounts Assist members with a variety of Credit Union services and products Assist members with legal acc...
- 16 Days Ago
Member Services Representative
- Michigan Milk Producers Assoc
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Novi, MI
FULL_TIME
- (This position will cover Southeastern Michigan)POSITION SUMMARYThe Member Services Representative ensures the marketability of members’ milk by providing integrated services and value-added programs ...
- 1 Month Ago
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0 Member Services Representative jobs found in Ann Arbor, MI area
About Ann Arbor, Michigan
Ann Arbor is a city in the U.S. state of Michigan and the county seat of Washtenaw County. The 2010 census recorded its population to be 113,934, making it the sixth largest city in Michigan.
Ann Arbor is home to the University of Michigan. The university significantly shapes Ann Arbor's economy as it employs about 30,000 workers, including about 12,000 in the medical center. The city's economy is also centered on high technology, with several companies drawn to the area by the university's research and development infrastructure.
Ann Arbor was founded in 1824, named for wives of the village'...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$36,625 to $44,447
Ann Arbor, Michigan area prices
were up 1.3% from a year ago
were up 1.3% from a year ago