Member Services Representative jobs in Bangor, ME

Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Member and Financial Services Representative
  • Maine State Credit Union
  • Rockland, ME FULL_TIME
  • Why Maine State Credit Union?

    At Maine State Credit Union, we are devoted to improving our members' financial lives, not just the bottom line. When you visit our lobbies in Augusta or Waterville, or engage with our eBranch contact center employees, you will find our friendly, knowledgeable teams eager to assist.

    We are growing and so are our people! Recognized as one of Maine's Best Places to Work for eight years running, our team members are passionate about growth, empowerment and collaboration. We are constantly striving to improve our workplace and better ourselves so we can better support and serve our members. It's exciting to think that this focus has allowed many of our employees to advance rapidly and led to a 60% promotion rate for our employees over the past year.

    Maine State Credit Union is a fast-paced, supportive environment that promotes learning and development, team inclusion and fun! If you have a growth mindset, a commitment to teamwork and a true passion for serving others, you are likely a great fit for our team!

    Member and Financial Services Representative

    Builds and maintains strong relationships with our members and proactively explores current and future member needs. A thorough understanding of all deposit products and electronic delivery services allows the Representative to open new accounts, originate loan application requests, manage complex accounts, provide support and follow-up on inquiries, and resolve problems with the intention of exceeding member expectations. Acts as the primary liaison for member technical support with regard to the various electronic products and services. Assist in Member Services as needed, and perform a variety of member transactions (deposits, withdrawals, loan payments, etc).

    Requirements:

    The successful applicant will be a highly motivated, team oriented, positive thinker with a desire to provide exceptional service in a fast-paced environment. You should have a minimum of six months related experience (one or more years preferred). Also required are strong interpersonal, communication, and organizational skills; proven ability to establish and maintain effective working relationships with all levels of staff and members; professional appearance; solid work ethic; reliable attendance; work accuracy and an ability to be detail oriented. A high school diploma or GED is required.

    This position may require registration as a Mortgage Loan Originator (MLO) with the Nationwide Mortgage Licensing System (NMLS) and Registry on an annual basis in addition to maintaining updates as needed. The Credit Union will pay the fees associated with registration as a MLO.

    Benefits of Employment with Maine State Credit Union:

    In addition to our world-class culture, a fun and supportive work environment and opportunities to learn and grow, our employees appreciate the work-life harmony they are able to achieve as part of our team.

    We are also proud of the benefits we offer:

    • Three options for medical insurance – employer paid premiums up to 100% for employees and up to 90% for dependents, as well as employer contributions to a Health Savings Account (HSA) and employer-funded Health Reimbursement Arrangement (HRA)
    • Two options for dental insurance – employer paid premiums up to 90% for employees and up to 60% for dependents
    • Vision insurance – employer paid premiums up to 90% for employees and up to 60% for dependents
    • Life, Short-term Disability and Long-term Disability insurance – 100% employer paid
    • Employee Assistance Program – 100% employer paid
    • 401(k) employer match, with traditional and Roth options
    • Generous PTO and paid holidays
    • Paid parental leave
    • Tuition reimbursement up to $5,000 annually for undergraduate degree and $10,000 annually for graduate degree
    • Opportunities to volunteer in our local communities
    • Free coffee, tea, and hot chocolate and an abundance of food

    #mainestatecu #bestplacestowork #careeropportunites #hiringnow

  • 19 Days Ago

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Member Services Representative
  • Maine State Credit Union
  • Waterville, ME OTHER
  • Why Maine State Credit Union? At Maine State Credit Union, we are devoted to improving our members' financial lives, not just the bottom line. When you visit our lobbies in Augusta, Gray, Rockland or ...
  • 3 Days Ago

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Member Services Representative (Teller)
  • Midcoast Federal Credit Union
  • Thomaston, ME FULL_TIME
  • Full Time Member Services Representative (Teller) Thomaston, ME Midcoast Federal Credit Union is seeking friendly individuals to act as a full time Member Services Representatives for our Thomaston br...
  • 13 Days Ago

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Member Services Representative FULL TIME
  • Planet Fitness - Portland ME Group
  • Rockland, ME FULL_TIME
  • Customer Service - Front Desk Representative $500 Sign-up Bonus Available! Join our team and qualify for a $500 bonus!* *Bonus paid out in two installments. $250 after 90 days of successful employment...
  • 21 Days Ago

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Patient Services Representative
  • Aspen Dental
  • Thomaston, ME FULL_TIME
  • At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
  • Just Posted

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Patient Services Representative (Onsite)
  • GTT, LLC
  • Ellsworth, ME CONTRACTOR
  • Patient Services Representative/Phlebotomist (Onsite) Contract Duration 3 Months Description: The Patient Services Representative (PSR II) represents the face of our company to patients who come in, b...
  • 3 Days Ago

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0 Member Services Representative jobs found in Bangor, ME area

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Territory Sales Manager
  • Outer Reach Broadband
  • Bangor, ME
  • We are seeking highly motivated, enthusiastic and outgoing candidate to join our team as ORB's new Territory SAles Manag...
  • 3/28/2024 12:00:00 AM

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#49792 - Patient Service Representative
  • Northern Light Health
  • Blue Hill, ME
  • Northern Light Blue Hill Hospital Department: Medical Staff Administration Position is located:Blue Hill Clinic Work Typ...
  • 3/28/2024 12:00:00 AM

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Fire Investigator - Northern Division
  • State of Maine
  • Bangor, ME
  • Department of Public Safety - Office of State Fire Marshal Job Class Code: 7232 Grade: 22 (MSLEA) Salary: $56,867 - $76,...
  • 3/28/2024 12:00:00 AM

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Travel Nurse RN - Med Surg - $2,062 per week
  • Adventist Health
  • Bangor, ME
  • Supplemental Health Care is seeking a travel nurse RN Med Surg for a travel nursing job in Bangor, Maine. Job Descriptio...
  • 3/28/2024 12:00:00 AM

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Online Academic Advisor (Remote or On Site Option)
  • Husson University
  • Bangor, ME
  • Salary: $52,674.54 - $64,181.09 Annually Location : Bangor, ME Job Type: Full-Time Remote Employment: Remote Optional Jo...
  • 3/28/2024 12:00:00 AM

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Online Enrollment Counselor (Remote or On Site Option)
  • Husson University
  • Bangor, ME
  • Salary: $45,703.30 - $54,390.75 Annually Location : Bangor, ME Job Type: Full-Time Remote Employment: Remote Optional Jo...
  • 3/28/2024 12:00:00 AM

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Registered Nursing- RN - Long Term Care/Skilled Nursing Facility
  • Careerstaff Unlimited
  • Bangor, ME
  • Registered Nursing- RN - Long Term Care/Skilled Nursing Facility Invest in your future by discovering a facility in Bang...
  • 3/28/2024 12:00:00 AM

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CNA (Evenings, Memory Care)
  • Maine Veterans Home
  • Bangor, ME
  • Job DescriptionNow hiring full-time CNAs (3-11p) on our very special Memory Care wing.Maine Veterans' Homes is an indepe...
  • 3/27/2024 12:00:00 AM

Bangor is located at 44°48′N 68°48′W / 44.8°N 68.8°W / 44.8; -68.8. According to the United States Census Bureau, the city has a total area of 34.59 square miles (89.59 km2), of which 34.26 square miles (88.73 km2) is land and 0.33 square miles (0.85 km2) is water. A potential advantage that has always eluded exploitation is the city's location between the port city of Halifax, Nova Scotia, and the rest of Canada (as well as New York). As early as the 1870s, the city promoted a Halifax-to-New York railroad, via Bangor, as the quickest connection between North America and Europe (when combin...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$32,637 to $39,615
Bangor, Maine area prices
were up 1.6% from a year ago