Member Services Representative jobs in Baton Rouge, LA
Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative jobs
Member Services Representative
- MAKE Fitness LLC
-
Denham Springs, LA
FULL_TIME
-
Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent preferred.
- Must be 18 years of age or older.
Physical Demands- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Perks- Base pay starts at $10.00/hour
- Flexible schedules
- Complimentary Black Card membership
- Employee Assistance Program
- FT Status:
- 2 weeks of Paid Time Off (PTO)
- 75% benefit coverage (Medical, Dental, Vision)
- Insurances STD, Life, Accident-Only, Cancer Indemnity, Hospital Confinement, Critical Care
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law. - 22 Days Ago
Member Services Representative
- MAKE Fitness LLC
-
Gonzales, LA
FULL_TIME
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
- 2 Days Ago
Member Services Representative
- Planet Fitness - LA Windham Group
-
Baton Rouge, LA
FULL_TIME
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
- 11 Days Ago
Member Services Representative
- Planet Fitness - LA Windham Group
-
Denham Springs, LA
FULL_TIME
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
- 12 Days Ago
Part Time Member Services Representative
- Planet Fitness - LA Windham Group
-
Denham Springs, LA
PART_TIME
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
- 2 Days Ago
Member Services Representative Full Time
- Planet Fitness - LA Windham Group
-
Baton Rouge, LA
FULL_TIME
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
- 11 Days Ago
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0 Member Services Representative jobs found in Baton Rouge, LA area
Customer Relations Representative
- LMI Baton Rouge
-
Baton Rouge, LA
- Job Description Job Description Are you a dedicated, self-driven individual with a passion for providing outstanding cus...
- 4/26/2024 12:00:00 AM
Overnight Valet Parking Attendant - Baton Rouge, LA
- Parking Management Company
-
Baton Rouge, LA
- Job Details Job Location Baton Rouge LA - Baton Rouge, LA Position Type Full Time / Part Time Education Level None Trave...
- 4/26/2024 12:00:00 AM
Customer Service Representative - Remote (Ultimate Medical Academy Grads Only)
- Concentrix
-
Baton Rouge, LA
- Job Title: Customer Service Representative - Remote (Ultimate Medical Academy Grads Only) Job Description This requisiti...
- 4/26/2024 12:00:00 AM
Customer Service Representative
- Sparkhound, Inc.
-
Baton Rouge, LA
- ** Customer Service Representative** **Job Category****:** Call Center **Requisition Number****:** CUSTO01225 Showing 1 ...
- 4/26/2024 12:00:00 AM
Community Outreach & Customer Service Associate
- LMI Baton Rouge
-
Baton Rouge, LA
- We are in search of a dedicated, enthusiastic, and results-oriented professional to join our team as a Community Outreac...
- 4/25/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Baton Rouge, LA
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/24/2024 12:00:00 AM
Patient Access Representative 1 Trauma Program
- Franciscan Missionaries of Our Lady Health System
-
Baton Rouge, LA
- Job Description Job Title : Patient Access Representative 1 - Clinic Job Summary : Responsible for accurately registerin...
- 4/24/2024 12:00:00 AM
Client Services Associate
- Veritext Legal Solutions
-
Baton Rouge, LA
- Job Description Job Description Veritext is the global leader in legal litigation and deposition solutions providing the...
- 4/24/2024 12:00:00 AM
About Baton Rouge, Louisiana
Baton Rouge (/ˌbætən ˈruːʒ/ BAT-ən ROOZH; from French bâton rouge [bɑtɔ̃ ʁuʒ] (listen), meaning 'red stick') is the capital of the U.S. state of Louisiana. Located on the eastern bank of the Mississippi River, it is the parish seat of East Baton Rouge Parish, the most populous parish in Louisiana. It is the 99th most populous city in the United States, and second-largest city in Louisiana after New Orleans. It is also the 16th most populous state capital. As of the U.S. Census Bureau's July 2017 estimate, Baton Rouge had a population of 227,549, down from 229,493 at the 2010 census. Baton Rou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$33,912 to $41,154
Baton Rouge, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago