Member Services Representative jobs in Danbury, CT
Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative jobs
Member Services Representative
- Supreme Fitness Group
-
Brewster, NY
PART_TIME
-
*In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"*
Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Assist in maintaining the neatness and cleanliness of the club.
- Cleaning and sanitizing of all exercise equipment and Black Card spa amenities.
- Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
- Perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Qualifications/Requirements
- Customer service background preferred.
- Must be 18 years of age or older.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent preferred.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will encounter toxic chemicals during shift.
- Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.
Why Join Planet Fitness?
Philosophy
We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters,but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ).
Mission StatementAt PF Supreme, we’ve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits.Job Benefits include- Free Black Card gym membership.
- Day, evening, or overnight shifts.
- Career growth opportunities.
- Discounts on merchandise sold at the club.
- Benefits including: medical, 401k, and supplemental insurance.
- Discounts on movie tickets, theme parks, hotels, attractions, and much more.
- 9 Days Ago
Member Services Representative
- Supreme Fitness Group
-
Mahopac, NY
PART_TIME
- *In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"* Job Summa...
- 9 Days Ago
Patient Services Representative
- Motion Physical Therapy Group
-
Danbury, CT
FULL_TIME
- Overview Put Your Career in MOTION! MOTION is currently looking for a Patient Services Representative (Medical Receptionist) in our Danbury location! We're a dynamic speech, physical, and occupational...
- 18 Days Ago
Patient Services Representative
- Aspen Dental
-
Danbury, CT
FULL_TIME
- At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
- 25 Days Ago
Emergency Services Representative
- Paul Davis Company Owned Store
-
Danbury, CT
FULL_TIME
- Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? J...
- 27 Days Ago
Patient Services Representative / Phlebotomist
- GTT, LLC
-
Danbury, CT
FULL_TIME
- Patient Services Representative / Phlebotomist Contract Duration 3 months Pay rate up to $24/hr Job Description: The Patient Services Representative I represents the face of the company to patients wh...
- 1 Month Ago
Filters
- Current Active Filter
- Danbury, CT
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Member Services Representative jobs found in Danbury, CT area
Member Service Representative (bilingual preferred)
- Mutual Security Credit Union
-
Norwalk, CT
- Job Description Job Description Member Service Representative (bilingual Spanish/English preferred) Norwalk Branch GENER...
- 4/26/2024 12:00:00 AM
Member Service Representative
- Rockland Employees FCU
-
Orangeburg, NY
- Job Description Job Description Position Objective: Is accountable for providing complete/product service information to...
- 4/25/2024 12:00:00 AM
Member Service Representative
- Rockland Employees FCU
-
Piermont, NY
- Job Description Job Description Position Objective: Is accountable for providing complete/product service information to...
- 4/24/2024 12:00:00 AM
Member Service Representative
- Rockland Employees FCU
-
Sparkill, NY
- Job Description Job Description Position Objective: Is accountable for providing complete/product service information to...
- 4/24/2024 12:00:00 AM
Lead Member Service Representative
- Mutual Security Credit Union
-
Norwalk, CT
- Job Description Job Description TITLE: Lead Member Service Rep. (Bilingual Spanish/English Required) REPORTS TO: Branch ...
- 4/24/2024 12:00:00 AM
Member Services Representative
- Crunch Fitness
-
Norwalk, CT
- Crunch Fitness is looking for Membership Sales Representatives to join our growing team. Come change lives through fitne...
- 4/24/2024 12:00:00 AM
Member Service Representative / Personal Banker
- Jovia Financial
-
Northport, NY
- ** Member Service Representative / Personal Banker** **Job Category****:** Direct Member Service **Requisition Number***...
- 4/24/2024 12:00:00 AM
Member Service Representative/Personal Banker
- Jovia Financial Credit Union
-
Huntington, NY
- Say Hello to Working on the Bright Side We are Jovia Financial Credit Union. Our name evokes a way of joy, a feeling of ...
- 4/22/2024 12:00:00 AM
About Danbury, Connecticut
Danbury is a city in Fairfield County, Connecticut, United States, located approximately 50 miles (80 km) northeast of New York City making it part of the New York metropolitan area. Danbury's population at the 2010 census was 80,893. Danbury is the fourth most populous city in Fairfield County, and seventh among Connecticut cities. The city is within the New York combined statistical area and Bridgeport metropolitan area.
The city is named for Danbury in Essex, England. It is nicknamed the "Hat City" because for a period in the nineteenth and early twentieth centuries it was the center of the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$39,302 to $47,696
Danbury, Connecticut area prices
were up 1.7% from a year ago
were up 1.7% from a year ago