Member Services Representative jobs in Duluth, MN
Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative jobs
MPS - Inside Sales Representative
- Association Member Benefits Advisors
-
Duluth, MN
FULL_TIME
-
About Our Company
Association Member Benefits Advisors (AMBA) is a national full-service insurance agency that provides much-needed insurance coverage to retired and active educators, police, firefighters, state, city, and municipal workers. Our insurance agents help some of our most selfless servants secure the retirement they deserve. We work to protect the financial well-being of retirees while preserving the quality of life for them and the people they love.
AMBA Inside Sales Benefits Representatives engage members and policyholders from some of the largest retired public employee associations in the nation. The Benefits Representative role provides presentations by phone on product details and facilitates phone enrollment of members into these programs. No Cold Calls!
Over 400 associations across all 50 states exclusively endorse AMBA to provide benefits to their members. Some of these associations include the Texas Retired Teachers Association, Georgia Retired Educators Association, Illinois Retired Teachers Association, North Carolina Retired Governmental Employees Association, and the California Retired Teachers Association.
- Through our exclusive endorsements, we gain direct access to their members, and our in-house Marketing team generates thousands of qualified leads that we provide to our agents at no cost.
- Every advisor has their own aspirations, and you can achieve them here at AMBA with our proven systems and processes.
- A structured setting for sales professionals with support systems and coaching, technology, and training at no cost to you
Your Day To Day
- Enhance brand through excellent, courteous, and professional communication while maintaining the utmost quality standards as required
- Make 70 calls per day to members and policyholders to engage in additional benefit opportunities and handle inbound call volume as needed
- Use a consultative approach to sell needs-based L&H insurance products to public service employees and help them choose benefits to secure their financial future
- Provide a best-in-class member experience when answering questions regarding existing policies or other sales & service-related inquiries
- 2 years Call Center or Insurance Sales Experience
- Strong communication skills, including the demonstrated ability to speak, listen and write effectively (i.e., strong verbal, written, and interpersonal skills)
- Able to navigate efficiently within a variety of technology platforms and record all activities/call summaries for historical purposes
- Experience working with Salesforce.com or similar CRM
- Enthusiasm for learning and ability to learn through virtual and in-person formats
- Motivated, results-driven, optimistic team builders with exceptional interpersonal skills
- A commitment to excellence in all that you do
Perks & Comp
- Compensation is via hourly pay and monthly bonuses. Target total compensation, upon meeting minimum requirements, is $50,000-$60,000 in the first year for average producing reps.
- Top established team members are earning over $100,000 annually
- Medical benefits, dental, vision, life insurance, and long-term disability
- 401K
- PTO and employee holidays
- Rapidly growing company with room for advancement. We promote from within
Other Details of the Job
Hourly Rate: $14
Schedule:
8 hour shifts
Monday to Friday
#LI-remote - 2 Months Ago
Overnight Member Services Representative
- Planet Fitness - PF Baseline Fitness
-
Duluth, MN
FULL_TIME
- Job Summary The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness mem...
- 9 Days Ago
Member Representative II - Duluth, MN
- Auto Club Services Inc
-
Duluth, MN
FULL_TIME
- It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Why Choose a Career with the AA...
- Just Posted
Registration Services Representative
- St. Luke's
-
DULUTH, MN
PART_TIME
- JOB SUMMARY The Registration Services Representative is responsible for providing support to facilitate patient access into the St. Luke's Hospital system by performing the pre-registration, registrat...
- 1 Day Ago
Registration Services Representative
- St. Luke's Duluth
-
DULUTH, MN
FULL_TIME
- Summary JOB SUMMARY The Registration Services Representative is responsible for providing support to facilitate patient access into the St. Luke's Hospital system by performing the pre-registration, r...
- 2 Days Ago
Patient Access Services Representative
- Grand Itasca
-
Grand Rapids, MN
OTHER
- What You Can Expect: Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that mak...
- 14 Days Ago
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0 Member Services Representative jobs found in Duluth, MN area
Costco - Customer Service Associates/Cashier
- Costco
-
Duluth, MN
- Costco is looking for retail cashiers/customer service/team members to join our growing company. Full and part time post...
- 5/4/2024 12:00:00 AM
FedEx - Retail Customer Service Associate
- Fedex
-
Duluth, MN
- Full and part time postions available. We offer a flexible schedule, insurance benefits, and a fast paced exciting work ...
- 5/4/2024 12:00:00 AM
Customer Service Rep(07368) 309 N Central Ave
- Domino's Franchise
-
Duluth, MN
- Job Description Job Description Job Description ABOUT THE JOBYou got game? You got spring in your step? You want the bes...
- 5/4/2024 12:00:00 AM
Member Services Representative - Work From Home>
- Garner Health
-
Superior, WI
- [Customer Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert...
- 5/3/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Cloquet, MN
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 5/3/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Duluth, MN
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 5/2/2024 12:00:00 AM
PT Customer Service Representative - Work From Home>
- Time4Learning
-
Superior, WI
- [Customer Support / Fully Remote] - Anywhere in U.S. / Competitive pay / Ability to work east coast hours - As a Custome...
- 5/1/2024 12:00:00 AM
Retail Customer Service Specialist
- Sherwin-Williams
-
Duluth, MN
- This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholes...
- 3/11/2024 12:00:00 AM
About Duluth, Minnesota
According to the United States Census Bureau, the city has a total area of 87.43 square miles (226.44 km2); 67.79 square miles (175.58 km2) is land and 19.64 square miles (50.87 km2) is water. It is Minnesota's second-largest city by land area, surpassed only by Hibbing. Of its 87.3 square miles (226 km2), 68 square miles (180 km2), or 77.89%, is land and 19.3 square miles (50 km2), or 22.11%, is water. Duluth's canal connects Lake Superior to the Duluth–Superior harbor and the Saint Louis River. It is spanned by the Aerial Lift Bridge, which connects Canal Park with Minnesota Point ("Park Poi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$34,563 to $41,946
Duluth, Minnesota area prices
were up 1.3% from a year ago
were up 1.3% from a year ago