Member Services Representative jobs in Florence, AL
Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative jobs
Member Services Representative - Full Time - Florence
- Two Marks Florence, LLC
-
Florence, AL
FULL_TIME
- Florence 1518 Florence Blvd, Florence, AL 35630, United States of America Pay : $10.00 - $10.50 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities • Greet members, prospective members and guests, providing exceptional customer service. • Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. Take prospective members on tours. Sign up new members calculating rates and monthly payment amounts. Assist the Club Manager in counting out the drawer as needed. • Facilitate needed updates to member’s accounts. • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed. • Assist in maintaining the neatness and cleanliness of the club. Completing daily assigned within first hour of your shift. Helping complete priority cleaning list each day. Completing walk-around and bathroom checks periodically. Helping complete any special cleaning projects as needed. • Other duties and responsibilities based on club needs. Qualifications • Must be 18 years of age or older. • High School diploma/GED equivalent required. • Customer service background preferred. • Basic computer proficiency. • Punctuality and reliability are a must. • Ability to work independently as well as part of a team. • A positive, upbeat attitude and a passion for fitness and health! • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. • Strong listener with the ability to empathize and problem solve. • Demonstrate diplomacy in all interactions while using appropriate behavior and language. Physical Demands • Continual standing and walking during shift. • Continual talking in person or on the phone during shift. • Must be able to occasionally lift up to 50 lbs. • Will occasionally encounter toxic chemicals during shift. Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process. NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group. Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we can all the Judgment Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic. Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at hr@taymaxgroup to make an accommodation request. About Us Taymax Group, LP is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 150 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario and the Maritimes in Canada, and has plans to double its club count over the next 5 years. Taymax is one of the largest and fastest-growing franchisees in the Planet Fitness system, consistently experiencing double digit growth per year. Taymax is backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion of aggregate capital commitments. Taymax has been the recipient of several prestigious awards from the franchisor including Developer of the Year in 2016, 2018, and 2019 and Franchisee of the Year in 2018. Taymax’s corporate office is located in Salem, New Hampshire. With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax.
- 1 Month Ago
Sales representative
- Freeway Insurance Services
-
Florence, AL
FULL_TIME
- Pay Range : $13- $16 / hour $13- $16 / hour Our Perks : Base hourly rate plus unlimited / uncapped commission (hourly rate depends on experience) Lucrative incentive sales plans, bonuses and sales con...
- 1 Month Ago
Member Service Representative
- Planet Fitness - Midwest Management Group
-
Corinth, MS
FULL_TIME
- he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and gue...
- 5 Days Ago
Member Service Representative
- Planet Fitness - Midwest Management Group
-
Corinth, MS
FULL_TIME
- he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and gue...
- 5 Days Ago
Member Service Representative Floater
- Planet Fitness
-
Corinth, MS
PART_TIME
- The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and gu...
- 22 Days Ago
Insurance sales representative
- Freeway Insurance Services
-
Corinth, MS
FULL_TIME
- Pay Range : $13- $16 / hour $13- $16 / hour Our Perks : Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Co...
- 12 Days Ago
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0 Member Services Representative jobs found in Florence, AL area
Customer Service Representative-2407
- Checkngo
-
Muscle Shoals, AL
- Customer Service Representative-2407 page is loaded **Customer Service Representative-2407** **Customer Service Represen...
- 4/23/2024 12:00:00 AM
ED Patient Access Rep, Full Time, Days
- Huntsville Hospital
-
Decatur, AL
- Overview Job Summary: Professionally and courteously interviews patients and/or family members to obtain accurate and co...
- 4/23/2024 12:00:00 AM
Account Associate - State Farm Agent Team Member
- Michael Howell - State Farm Agent
-
Athens, AL
- Job Description Job Description Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the ...
- 4/23/2024 12:00:00 AM
Respiratory Therapist
- HGA Home Medical Equipment
-
Florence, AL
- Job Description Job Description Summary of Position: The Clinical Specialist works in the homecare setting providing qua...
- 4/23/2024 12:00:00 AM
Automation Engineer
- Willcox Matthews
-
Florence, AL
- Were supporting our client, specializes in the design and construction of large and small scale production plants for in...
- 4/22/2024 12:00:00 AM
Member Services Representative - Part Time - Florence
- Taymax Group
-
Florence, AL
- Florence 1518 Florence Blvd, Florence, AL 35630, United States of America Pay : $10.00 - $10.50 It's fun to work in a co...
- 4/20/2024 12:00:00 AM
Muscle Shoals- Service Advisor Assistant- Full Time
- Long-Lewis Automotive Group
-
Muscle Shoals, AL
- We're searching for individuals with vibrant personalities and exceptional organizational skills to greet customers with...
- 4/19/2024 12:00:00 AM
Customer Service Representative - Work From Home>
- Healthon
-
Florence, AL
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
- 4/19/2024 12:00:00 AM
About Florence, Alabama
Florence is a city in, and the county seat of, Lauderdale County, Alabama, United States, in the state's northwest corner.
According to the 2010 census, the city's population was 39,319.
Florence is the largest and principal city of the Florence-Muscle Shoals Metropolitan Statistical Area (which includes Muscle Shoals, Sheffield, and Tuscumbia metropolitan areas in Colbert and Lauderdale counties). Florence is considered northwestern Alabama's primary economic hub.
Annual tourism events include the W. C. Handy Music Festival in the summer and the Renaissance Faire in the fall. Landmarks in Flo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$30,770 to $37,342
Florence, Alabama area prices
were up 1.3% from a year ago
were up 1.3% from a year ago